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NTT Data IT Operations Lead Interview Questions and Answers for Experienced
NTT Data IT Operations Lead Interview Experiences for Experienced
1 interview found
Anonymous
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2023. There was 1 interview round.
(6 Questions)
- Q1. About my self , hobbies, technical skills
- Q2. About My last and all job role and responsibilities
- Q3. About my way of working
- Q4. About Adaptability, flexibility, Technology specific questions, challenges in career, how to manage team and more question related to ITIL, ITSM, PMP, OPERATION MANAGEMENT
- Q5. Why I am looking new opportunity ?
- Ans.
Seeking new challenges and growth opportunities in a dynamic environment.
Looking to expand my skill set and knowledge in IT operations
Seeking a more challenging role with greater responsibilities
Interested in working with new technologies and innovative projects
- Q6. How you are comfortable for learning new technology ?
- Ans.
I am comfortable learning new technology by staying curious, seeking out resources, and hands-on practice.
I stay curious and open-minded about new technology trends
I actively seek out resources such as online courses, tutorials, and documentation
I practice hands-on with new technology through personal projects or work assignments
Interview Preparation Tips
- ITIL Certified
- ITSM
- SAP
- Operations Management
- Data Analysis
- Data Visualization
- Project Management
- PMO Management
Don't lie if you don't know anything.
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Selected
I applied via Job Portal
(3 Questions)
- Q1. Salary expection
- Q2. Near by Location
- Q3. Team leader position
Interview Preparation Tips
- Sales experience
Bimal Saha
(1 Question)
- Q1. Last job and total experience discussion along with salary expectation.
(1 Question)
- Q1. Domain specific questions were asked.
I was interviewed in Aug 2022.
(1 Question)
- Q1. Some general questions based on my experience, notice period, etc.
(2 Questions)
- Q1. What will you do if one of your team mates wants to move out of the team because of a conflict with another one in the team?
- Q2. What are the risks associated with payroll industry.
- Ans.
The risks associated with the payroll industry include compliance issues, data security breaches, and errors in processing.
Compliance issues: Payroll regulations and tax laws are constantly changing, and non-compliance can result in penalties and legal consequences.
Data security breaches: Payroll systems contain sensitive employee information, making them a target for hackers and identity theft.
Processing errors: Mista...
(2 Questions)
- Q1. How will you handle a transition with not so cooperative stake holders?
- Q2. What is the formula for productivity?
- Ans.
Productivity formula is output divided by input.
Productivity = Output / Input
Output can be measured in units produced, tasks completed, etc.
Input can be measured in hours worked, resources used, etc.
Higher productivity means more output with less input.
Regularly measuring productivity can help identify areas for improvement.
Interview Preparation Tips
- US Payroll
- Recruitment
I applied via Recruitment Consulltant and was interviewed in Oct 2022. There were 2 interview rounds.
(2 Questions)
- Q1. What is your understanding on AML and sanction screening? Pep identification and a few questions related to availability to join and package
- Q2. Second round of interview was in detail went on for 40 minutes and questions were process related to kyc remediation -banking customer screening pillars of kyc understanding on regulators and their policie...
Interview Preparation Tips
Be honest with what you are saying people taking interviews are DGM or AVP, they can easily able to evaluate your worth.
They are not expecting you know everything but how you handle pressure of not answering them is the basis of your selection.
I applied via LinkedIn and was interviewed in Apr 2022. There were 3 interview rounds.
(2 Questions)
- Q1. How many years experience do you have as Lead?
- Q2. How many associates do you handle
(3 Questions)
- Q1. Excel Formula's Attrition, Shrinkage
- Ans. Better brush up your excel skills..
- Q2. Conflict Management, Escalation Handling experience
- Q3. Client Management & Search engine optimization
Interview Preparation Tips
- Excel
- SQL
I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.
(2 Questions)
- Q1. Current roles & Responsibilities Security tool information Resource mgmt Reporting - Monthly MIS
- Q2. How would you handle escalations & Customer queries
- Ans.
I would handle escalations and customer queries by actively listening, empathizing, and providing timely and effective solutions.
Listen actively to the customer's concerns and empathize with their situation
Provide timely and effective solutions to resolve the issue
Ensure that the customer is satisfied with the resolution and follow up to ensure their continued satisfaction
Document the issue and resolution for future re...
Interview Preparation Tips
Be transparent
be honest
Interview Questionnaire
4 Questions
- Q1. How are you feeling right now.
- Q2. Little Nervous, very excited and feeling hungry. Always be honest to your interviewer and do not be too confident
- Q3. Whenever interviewer ask you do you have any question.
- Q4. Reply them When I can join, always show the eagerness and interest in joining the company
Selected
I applied via LinkedIn and was interviewed in Aug 2023. There were 2 interview rounds.
(1 Question)
- Q1. Basic introduction
(1 Question)
- Q1. Knowledge test about your profile.
Shiva V
Selected
I applied via LinkedIn and was interviewed before May 2023. There was 1 interview round.
(1 Question)
- Q1. 1. Tell me about yourself. 2. About your experience in the past. 3. Why do you want to work for us. 4. Scenario based questions, what if this happens during a client meeting or something wrong went in prod...
Interview Preparation Tips
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