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DXC Technology Operations Manager Interview Questions and Answers
DXC Technology Operations Manager Interview Experiences
1 interview found
Anonymous
I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.
(2 Questions)
- Q1. Current roles & Responsibilities Security tool information Resource mgmt Reporting - Monthly MIS
- Q2. How would you handle escalations & Customer queries
- Ans.
I would handle escalations and customer queries by actively listening, empathizing, and providing timely and effective solutions.
Listen actively to the customer's concerns and empathize with their situation
Provide timely and effective solutions to resolve the issue
Ensure that the customer is satisfied with the resolution and follow up to ensure their continued satisfaction
Document the issue and resolution for future re...
Interview Preparation Tips
Be transparent
be honest
Interview questions from similar companies
(2 Questions)
- Q1. Question of candidate key technology
- Q2. Questions about candidate key skills and role performed
Selected
I applied via Company Website
(1 Question)
- Q1. How do you improve yourself as a manager
- Ans.
Continuous learning, seeking feedback, setting goals, and staying updated on industry trends.
Seek feedback from team members and superiors to identify areas for improvement.
Set specific, measurable goals for self-improvement and track progress regularly.
Attend relevant training programs, workshops, and conferences to stay updated on industry trends.
Read management books and articles to gain new insights and perspective...
Interview Preparation Tips
(1 Question)
- Q1. What was the highest amount of team members you've handled?
I applied via campus placement at Banasthali University and was interviewed in Jan 2024. There was 1 interview round.
Test for Aptitude, English, Reasoning and Excel.
Interview Preparation Tips
- Journal entry, bank reconciliati
- About yourself
- Family background
- Relocate
I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. Why did you want to Join our company?
(1 Question)
- Q1. What 3 things you need to identify a company's Financial condition?
- Ans.
To identify a company's financial condition, you need to look at its balance sheet, income statement, and cash flow statement.
Examine the balance sheet to assess assets, liabilities, and equity.
Review the income statement to analyze revenue, expenses, and profitability.
Study the cash flow statement to understand the company's cash inflows and outflows.
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.
(1 Question)
- Q1. What is your Expectation?
(1 Question)
- Q1. What is your Experience?
Interview Preparation Tips
Naval .Kishore
Selected
I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.
(1 Question)
- Q1. Mostly functional questions
(1 Question)
- Q1. Cleint call with direct stakeholders
- Ans.
Client calls with direct stakeholders are crucial for effective operations management.
Direct communication with stakeholders helps to understand their needs and expectations.
It helps to build trust and maintain a good relationship with clients.
It enables quick resolution of issues and prevents escalation.
Examples: weekly calls with clients to discuss project progress, monthly calls with suppliers to ensure timely deliv
Interview Preparation Tips
Selected
I was interviewed before Dec 2023.
(5 Questions)
- Q1. Team management, Shift management, vendor management, SLA, Escalation matrix, ITIL basic process.
- Q2. Daily work routine at current job.
- Ans.
My daily work routine involves overseeing daily operations, managing staff, analyzing data, and implementing process improvements.
Reviewing daily reports and performance metrics
Holding team meetings to discuss goals and priorities
Assigning tasks and delegating responsibilities
Identifying areas for improvement and implementing changes
Collaborating with other departments to ensure smooth operations
- Q3. ITIL processes lifecycle
- Q4. IT related, Computer basics
- Q5. Managing resources.
Interview Preparation Tips
(2 Questions)
- Q1. Tell me something about yourself?
- Q2. Why Dop you want to join Genpact?
DXC Technology Interview FAQs
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DXC Technology Operations Manager Reviews and Ratings
based on 6 reviews
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