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DXC Technology Operations Manager Interview Questions and Answers

Updated 3 May 2022

DXC Technology Operations Manager Interview Experiences

1 interview found

I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. Current roles & Responsibilities Security tool information Resource mgmt Reporting - Monthly MIS
  • Q2. How would you handle escalations & Customer queries
  • Ans. 

    I would handle escalations and customer queries by actively listening, empathizing, and providing timely and effective solutions.

    • Listen actively to the customer's concerns and empathize with their situation

    • Provide timely and effective solutions to resolve the issue

    • Ensure that the customer is satisfied with the resolution and follow up to ensure their continued satisfaction

    • Document the issue and resolution for future re...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Be transparent
be honest

Interview questions from similar companies

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Question of candidate key technology
  • Q2. Questions about candidate key skills and role performed
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website

Round 1 - Technical 

(1 Question)

  • Q1. How do you improve yourself as a manager
  • Ans. 

    Continuous learning, seeking feedback, setting goals, and staying updated on industry trends.

    • Seek feedback from team members and superiors to identify areas for improvement.

    • Set specific, measurable goals for self-improvement and track progress regularly.

    • Attend relevant training programs, workshops, and conferences to stay updated on industry trends.

    • Read management books and articles to gain new insights and perspective...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare well
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. What was the highest amount of team members you've handled?
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via campus placement at Banasthali University and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Test for Aptitude, English, Reasoning and Excel.

Interview Preparation Tips

Topics to prepare for Accenture Operations Manager interview:
  • Journal entry, bank reconciliati
  • About yourself
  • Family background
  • Relocate
Interview preparation tips for other job seekers - Interview round
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why did you want to Join our company?
Round 3 - One-on-one 

(1 Question)

  • Q1. What 3 things you need to identify a company's Financial condition?
  • Ans. 

    To identify a company's financial condition, you need to look at its balance sheet, income statement, and cash flow statement.

    • Examine the balance sheet to assess assets, liabilities, and equity.

    • Review the income statement to analyze revenue, expenses, and profitability.

    • Study the cash flow statement to understand the company's cash inflows and outflows.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, stay focused and true to what's written in your CV.

I applied via Naukri.com and was interviewed in Feb 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What is your Expectation?
Round 2 - One-on-one 

(1 Question)

  • Q1. What is your Experience?

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy piezy u can get hired tomorrow already
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jun 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Mostly functional questions
Round 3 - One-on-one 

(1 Question)

  • Q1. Cleint call with direct stakeholders
  • Ans. 

    Client calls with direct stakeholders are crucial for effective operations management.

    • Direct communication with stakeholders helps to understand their needs and expectations.

    • It helps to build trust and maintain a good relationship with clients.

    • It enables quick resolution of issues and prevents escalation.

    • Examples: weekly calls with clients to discuss project progress, monthly calls with suppliers to ensure timely deliv

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just say what you know don't fool around, be honest.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed before Dec 2023.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Team management, Shift management, vendor management, SLA, Escalation matrix, ITIL basic process.
  • Q2. Daily work routine at current job.
  • Ans. 

    My daily work routine involves overseeing daily operations, managing staff, analyzing data, and implementing process improvements.

    • Reviewing daily reports and performance metrics

    • Holding team meetings to discuss goals and priorities

    • Assigning tasks and delegating responsibilities

    • Identifying areas for improvement and implementing changes

    • Collaborating with other departments to ensure smooth operations

  • Answered by AI
  • Q3. ITIL processes lifecycle
  • Q4. IT related, Computer basics
  • Q5. Managing resources.

Interview Preparation Tips

Interview preparation tips for other job seekers - Dont get into wipro, if Manager is not good, there is no one who can help you.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why Dop you want to join Genpact?

DXC Technology Interview FAQs

How many rounds are there in DXC Technology Operations Manager interview?
DXC Technology interview process usually has 1 rounds. The most common rounds in the DXC Technology interview process are Technical.
How to prepare for DXC Technology Operations Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at DXC Technology. The most common topics and skills that interviewers at DXC Technology expect are Global Program Management, Operations Management, People Management, Service Delivery Management and Team Management.

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DXC Technology Operations Manager Salary
based on 57 salaries
₹8 L/yr - ₹32.4 L/yr
75% more than the average Operations Manager Salary in India
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4.4/5

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