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NTT Data Help Desk Executive Interview Questions and Answers

Updated 4 Apr 2024

NTT Data Help Desk Executive Interview Experiences

3 interviews found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(1 Question)

  • Q1. What is Shared mailbox
  • Ans. 

    A shared mailbox is a mailbox that multiple users can access to send and receive emails.

    • Shared mailboxes are often used by teams or departments to manage emails related to a specific project or function.

    • Users with access to a shared mailbox can read and respond to emails, as well as organize and archive messages.

    • Shared mailboxes do not require a separate license in some email platforms, making them cost-effective for o...

  • Answered by AI

I applied via Referral

Round 1 - Technical 

(1 Question)

  • Q1. What is ip address , different types of ip
  • Ans. 

    An IP address is a unique identifier assigned to devices on a network. There are two types of IP addresses: IPv4 and IPv6.

    • IP stands for Internet Protocol

    • IPv4 addresses are 32-bit and expressed in dotted decimal notation (e.g. 192.168.0.1)

    • IPv6 addresses are 128-bit and expressed in hexadecimal notation (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)

    • Private IP addresses are used within a local network and are not accessib...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for technical and have good communication skills

Skills evaluated in this interview

Help Desk Executive Interview Questions Asked at Other Companies

asked in Perto
Q1. How you can handle clients and experiences.
asked in NTT Data
Q2. What is ip address , different types of ip
Q3. Try square ka map and inside caliper map
asked in HDFC Bank
Q4. Who is the CEO of HDFC Bank
Q5. What is the meaning of hr

I applied via Recruitment Consulltant and was interviewed in Jul 2021. There was 1 interview round.

Round 1 - One-on-one 

Interview Preparation Tips

Interview preparation tips for other job seekers - It was virtual interview and was really easy. Some basic troubleshooting questions were asked.

What people are saying about NTT Data

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Referral pls help me!!!
Anyone from NTT DATA ?? Please help me with the referral. Comment please, I'll DM you 🙂 NTT Data
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Interview questions from similar companies

I applied via Company Website and was interviewed before Sep 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Introduction experience
  • Q2. Experience take home salary expectations
  • Q3. What type jobs you have did in previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Please i want job immediately so please any company have means please update me.

I was interviewed in Aug 2017.

Interview Preparation Tips

Round: Group Discussion
Experience: They told to introduce self and take any topic and talk for 2 minutes
Duration: 5 minutes

Skills: Communication

I applied via Approached by Company and was interviewed in Feb 2022. There were 3 interview rounds.

Round 1 - Group Discussion 

Have to talk for 2 min in any of the given topics example Tel about your role model ,what pandemic tought u etc

Round 2 - Technical 

(3 Questions)

  • Q1. How to change clock time
  • Ans. 

    To change clock time, go to settings and select date and time. Adjust the time as needed.

    • Open settings

    • Select date and time

    • Adjust time as needed

    • Save changes

  • Answered by AI
  • Q2. How to find ip address of the website
  • Ans. 

    To find the IP address of a website, use the command prompt or a website like WhatIsMyIPAddress.com.

    • Open the command prompt and type 'ping website.com' to get the IP address

    • Use a website like WhatIsMyIPAddress.com to find the IP address

    • IP addresses can change, so it's important to check periodically

  • Answered by AI
  • Q3. And genral technical interview questions
Round 3 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - DXC is a great place to work and interview rounds are not so tough ,if you are eligible you will get selected the salary package and work culture is good

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Favorite color and the reason

Round 2 - One-on-one 

(1 Question)

  • Q1. Itil certification will be good
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. Basic Technical interview question regarding laptop and desktops
  • Q2. Why we use Ping command
  • Ans. 

    Ping command is used to test the reachability of a host on an IP network.

    • Ping command sends ICMP echo request packets to the target host

    • It waits for ICMP echo reply packets to confirm the host's availability

    • Ping command helps in troubleshooting network connectivity issues

    • It can also be used to measure round-trip time between the source and target host

  • Answered by AI
  • Q3. Difference between ipv4vand ipv6
  • Ans. 

    IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.

    • IPv4 addresses are written in decimal format (e.g. 192.168.1.1) while IPv6 addresses are written in hexadecimal format (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).

    • IPv4 supports around 4.3 billion unique addresses while IPv6 supports an astronomical number of unique addresses.

    • IPv4 has a header length of 20 bytes while IPv6 has a fixed header length of 40 by...

  • Answered by AI
  • Q4. Outlook file corrupted or not opening
Round 3 - HR 

(1 Question)

  • Q1. Salary and other elated

Skills evaluated in this interview

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Current topic

Round 3 - Technical 

(1 Question)

  • Q1. What is networking? Role of IT helpdesk?
  • Ans. 

    Networking is the process of connecting devices to share resources and information. IT helpdesk plays a crucial role in maintaining network infrastructure.

    • Networking involves connecting devices to share data and resources

    • IT helpdesk ensures smooth functioning of network infrastructure

    • Helpdesk troubleshoots network issues and resolves them

    • Helpdesk ensures network security and monitors network performance

    • Helpdesk assists...

  • Answered by AI
Round 4 - One-on-one 

(2 Questions)

  • Q1. SWOT analysis and management skills
  • Q2. Why do you want to join?
Round 5 - HR 

(6 Questions)

  • Q1. Share details of your previous job.
  • Q2. Why should we hire you?
  • Q3. Why are you looking for a change?
  • Q4. What are your salary expectations?
  • Q5. What are your strengths and weaknesses?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be positive, confident but not try to be over confident.

Skills evaluated in this interview

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Aptitude Test 

Medium level questions

Round 3 - Group Discussion 

To improve communication skills

Interview Preparation Tips

Topics to prepare for Accenture IT Helpdesk Executive interview:
  • To introduce myself

NTT Data Interview FAQs

How many rounds are there in NTT Data Help Desk Executive interview?
NTT Data interview process usually has 1 rounds. The most common rounds in the NTT Data interview process are Technical and One-on-one Round.
What are the top questions asked in NTT Data Help Desk Executive interview?

Some of the top questions asked at the NTT Data Help Desk Executive interview -

  1. What is ip address , different types of...read more
  2. What is Shared mail...read more

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NTT Data Help Desk Executive Salary
based on 17 salaries
₹3 L/yr - ₹5.3 L/yr
74% more than the average Help Desk Executive Salary in India
View more details

NTT Data Help Desk Executive Reviews and Ratings

based on 2 reviews

4.0/5

Rating in categories

3.8

Skill development

4.0

Work-life balance

3.8

Salary

3.2

Job security

3.8

Company culture

3.0

Promotions

3.8

Work satisfaction

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