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Perto Help Desk Executive Interview Questions and Answers

Updated 3 Feb 2023

Perto Help Desk Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Hod 

(4 Questions)

  • Q1. How you can handle clients and experiences.
  • Ans. 

    I handle clients and experiences by actively listening, empathizing, and providing effective solutions.

    • I actively listen to clients to understand their issues and concerns.

    • I empathize with clients to show understanding and build rapport.

    • I provide effective solutions by troubleshooting problems and offering clear instructions or guidance.

    • I maintain a positive and professional attitude throughout the interaction.

    • I follow...

  • Answered by AI
  • Q2. Tell about yourself and work experience?
  • Ans. 

    I have 5 years of experience in IT help desk support, troubleshooting hardware and software issues.

    • 5 years of experience in IT help desk support

    • Proficient in troubleshooting hardware and software issues

    • Strong knowledge of operating systems and software applications

    • Excellent communication and customer service skills

    • Ability to prioritize and manage multiple tasks efficiently

  • Answered by AI
  • Q3. How many years you are going to work with the company?your consistency?
  • Ans. 

    I plan to work with the company for the long term and maintain consistency in my performance.

    • I am committed to working with the company for several years.

    • I believe in building long-term relationships with employers.

    • Consistency is important to me, and I strive to maintain a high level of performance.

    • I have a track record of staying with previous employers for extended periods.

    • I am dedicated to continuous improvement and

  • Answered by AI
  • Q4. If you are a fresher. Just prepare normally with some basic knowledge and communication skills.

Interview Preparation Tips

Topics to prepare for Perto Help Desk Executive interview:
  • How to handle clients
  • Proper grammar
  • mail skill
  • typing
  • manage engineer
Interview preparation tips for other job seekers - For fresher a wonderful place to taste their ability and patience to work with private corporate.

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Sep 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me more about yourself
  • Ans. 

    Experienced executive with a proven track record in leading successful teams and driving business growth.

    • Over 10 years of executive leadership experience

    • Strong strategic planning and decision-making skills

    • Expertise in driving operational efficiency and profitability

    • Proven ability to build and motivate high-performing teams

    • Track record of delivering results and exceeding targets

    • Experience in leading cross-functional ini...

  • Answered by AI
Round 3 - One-on-one 

(1 Question)

  • Q1. What do you know about the company?
  • Ans. 

    The company is a leading technology firm specializing in software development and IT solutions.

    • The company was founded in 2005 and has since grown to become a global player in the technology industry.

    • They offer a wide range of services including software development, cloud computing, cybersecurity, and data analytics.

    • Some of their notable clients include Fortune 500 companies and government organizations.

    • The company ha...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Employment friendly company
Good growth and learning
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(4 Questions)

  • Q1. How to motivate the team
  • Q2. How to improve the department
  • Ans. 

    To improve the department, focus on enhancing communication, streamlining processes, investing in training, and fostering a positive work culture.

    • Implement regular team meetings to improve communication and collaboration.

    • Identify and eliminate any bottlenecks in processes to increase efficiency.

    • Provide ongoing training and development opportunities for employees to enhance skills and knowledge.

    • Encourage a positive work...

  • Answered by AI
  • Q3. How to manage the FIFO
  • Ans. 

    FIFO (First In, First Out) can be managed by implementing proper inventory control systems and processes.

    • Implement a barcode system to track incoming and outgoing inventory

    • Regularly review inventory levels and reorder as needed to prevent stockouts

    • Train staff on FIFO principles and ensure proper labeling and organization of inventory

    • Utilize software systems like ERP to automate FIFO management processes

  • Answered by AI
  • Q4. What is own learning
  • Ans. 

    Own learning refers to the process of acquiring new knowledge, skills, and insights through personal experiences, education, and self-reflection.

    • Continuous self-improvement through seeking out new information and experiences

    • Reflecting on past experiences to identify areas for growth and development

    • Actively engaging in educational opportunities such as courses, workshops, and seminars

    • Applying new knowledge and skills in...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Your experience matters how you give a good answer based of your experience

Skills evaluated in this interview

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Asking me what have you done in previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - A very good culture in the company , safety is must and they focused, Favouritism works here but talented is also appreciated 👍
Growth is slow and little toxic culture is also there
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Questions asked on the last job work and experience and present job profile
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Checking the eligibility
  • Q2. Salary & behaviour
Round 3 - Technical 

(1 Question)

  • Q1. .NEt, basics and sql
Round 4 - Technical 

(1 Question)

  • Q1. .Net advanced and SQL queries
Round 5 - HR 

(1 Question)

  • Q1. DOJ and the time required to join

I applied via Recruitment Consultant and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. How to move next level
  • Ans. 

    To move to the next level, focus on developing new skills, taking on challenging projects, seeking feedback, and networking.

    • Identify the skills required for the next level and work on developing them

    • Take on challenging projects that push you out of your comfort zone

    • Seek feedback from your manager, colleagues, and mentors to identify areas for improvement

    • Network with people in your industry to learn about new opportunit...

  • Answered by AI
  • Q2. How to do role as executive assistant

Interview Preparation Tips

Interview preparation tips for other job seekers - Hello, pragnesh panchal
I'm doing this job as associate
DARAMIC BETRRY SEPARETOR INDIA PVT LTD
I was starting my job since:-02/07/2018
I must have knowledge about production like mixing, extrusion, also knowledge about the all perameter also etc.
Above operation knowledge must I have.
Any body give me opportunity than I prove that opportunity .
It's unbelievable journey in this company .
If any querie tha you can also contact me directly mobile/mail also.
Mo:-XXXXX.
Email:- *****
Thank you
Regards
Pragnesh panchal
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. As per years of experience technical round will be held.
Round 3 - HR 

(1 Question)

  • Q1. Related to family background and package nigotiation.

I applied via Referral and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About basic technical knowledge & work experience in previous company

Interview Preparation Tips

Interview preparation tips for other job seekers - technical knowledge about transformer Industry
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Experience related questions
  • Q2. About experience and related questions
Round 3 - HR 

(1 Question)

  • Q1. Salary, notice period etc
Round 4 - One-on-one 

(1 Question)

  • Q1. Basically same as HR round

Perto Interview FAQs

How many rounds are there in Perto Help Desk Executive interview?
Perto interview process usually has 2 rounds. The most common rounds in the Perto interview process are Resume Shortlist.
How to prepare for Perto Help Desk Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Perto. The most common topics and skills that interviewers at Perto expect are customer support, Communication Skills, Customer Relationship, voice process and B.E.
What are the top questions asked in Perto Help Desk Executive interview?

Some of the top questions asked at the Perto Help Desk Executive interview -

  1. How you can handle clients and experienc...read more
  2. If you are a fresher. Just prepare normally with some basic knowledge and commu...read more

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Perto Help Desk Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more
Perto Help Desk Executive Salary
based on 7 salaries
₹2.5 L/yr - ₹3 L/yr
At par with the average Help Desk Executive Salary in India
View more details

Perto Help Desk Executive Reviews and Ratings

based on 2 reviews

1.0/5

Rating in categories

1.0

Skill development

1.0

Work-life balance

1.0

Salary

1.0

Job security

1.0

Company culture

1.0

Promotions

1.0

Work satisfaction

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