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Muthoot Mercantile Customer Support Specialist Interview Questions and Answers

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Interview questions from similar companies

Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (5 Questions)

  • Q1. What is inbound and outbound calling What is customer service
  • Q2. What is ecommerce
  • Q3. Tell me about yourself
  • Q4. What is leadership
  • Q5. What is customer service

Interview Preparation Tips

Interview preparation tips for other job seekers - Good
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Self introduction

I applied via Naukri.com and was interviewed in Mar 2021.

3 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Dec 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (1 Question)

  • Q1. Self introduction? What is inbound call? What is outbound call? What is bpo ? What is call center?
3

One-on-one Round (3 Questions)

  • Q1. Why should i hire you
  • Q2. What is your strength
  • Q3. What is your weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skill
Basic knowledge of computer
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Self introduction

Interview Questions

  • Q1. First tell me u r biodata. Ans; hi am introducing my self am durgabhavani suryavanshi am stay in Hyderabad I have completed my MA masters in 2020 in OU college ...read more Add Answer
  • Q2. Previous how much you get a package.how many years u r work in company Ans; previous am getting a 15k per month.am worked in 4year in company Add Answer
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. SELF INTRODUCTION
  • Q2. JOB ROLE OF CUSTOMER CARE EXECUTIVE

Interview Questions

Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Sale me this pen and you to confidential give ans first you need think about pen feathers and share your thoughts for convenience sale
  • Q2. But you need always interview eye contact

Interview Preparation Tips

Topics to prepare for HDB Financial Services Customer Service Executive interview:
  • Sales
  • Customer Relationship
Interview preparation tips for other job seekers - Smile your face don't get stress after joining 1 month training paid
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Sep 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

HR Round (2 Questions)

  • Q1. INTRODUCTION, WHY ARE APPLYING FOR THIS JOB, WHY ARE INTERESTED IN SALES PROFILE
  • Q2. PRIVIOUS COMPANY JOB ROLE AND YOUR EXPERIENCE, WHY ARE YOU CHANGING YOUR JOB,
3

One-on-one Round (2 Questions)

  • Q1. TELL ME YOUR STRENGTH IN SALES
  • Q2. ARE YOU COMFORTABLE IN SALES PROFILE

Interview Preparation Tips

Interview preparation tips for other job seekers - KEEP YOUR POSITIVE ATTITUDE IN FRONT OF INTERVIEWER, BE HONEST WITH YOUR ANSWER, DON'T TELL YOUR PAST FAKE ALIGNMENT, IF YOU ARE NOT COMFORTABLE IN ENGLISH PLEASE CONTINUE WITH YOUR MOTHER TOUGH.

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