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Muthoot Mercantile CSR Executive Interview Questions and Answers

Updated 26 Oct 2022

Muthoot Mercantile CSR Executive Interview Experiences

1 interview found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 26 Oct 2022

I appeared for an interview before Oct 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are the strategies to sell gold loan
  • Ans. 

    Strategies to sell gold loan

    • Identify target audience and their needs

    • Offer competitive interest rates and flexible repayment options

    • Provide quick and hassle-free loan processing

    • Create awareness through marketing campaigns and referral programs

    • Establish trust and credibility through transparent policies and customer service

    • Collaborate with gold dealers and jewellers to expand reach

    • Offer value-added services like insuranc

  • Answered by AI
  • Q2. What you know about the type of gold loan
  • Ans. 

    Gold loan is a type of secured loan where gold is used as collateral.

    • The loan amount is determined by the value of the gold pledged as collateral.

    • The interest rates are usually lower than unsecured loans.

    • The repayment period can vary from a few months to a few years.

    • If the borrower fails to repay the loan, the lender can sell the gold to recover the amount.

    • Examples of gold loan providers include Muthoot Finance, Manapp

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and get more info about gold loan do Hard work nice company

Interview questions from similar companies

Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Good but its off role company won't support at all.
Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
-

I applied via Company Website and was interviewed before Jul 2022. There were 10 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Hr transfer may profile and may c.v
Round 3 - HR 

(1 Question)

  • Q1. Hr to phone calling and c.v questions
Round 4 - HR 

(1 Question)

  • Q1. Hr submit may information had hr and may joining later process mail and may documents
Round 5 - Offer letter 

(1 Question)

  • Q1. In 2 week may confirm joining and issues may joining later
Round 6 - Group Discussion 

May regional office gurup miting morning

Round 7 - Training 

(1 Question)

  • Q1. Products training and company profile
Round 8 - Branch 

(1 Question)

  • Q1. Next me visit may location branch
Round 9 - B.m miting 

(1 Question)

  • Q1. Today may miting b.m branch manager discusses mico insurance products
Round 10 - Product Management 

(1 Question)

  • Q1. Started products life insurance policies
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR takes interview and decided to, if i do my work in smart way or not.
  • Q2. Intro Qualification About previous work environment How to deals with Customer How to handle the pressure.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your Answer with Confidence and well manner. Tell him about your previous work performance, if HR asked to you.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Dec 2024.

Round 1 - Assignment 

Housenig lone purisesa

Round 2 - Coding Test 

Houseing lone documents and complete lone

Round 3 - Assignment 

Customers explain process the loan and convince

Interview Preparation Tips

Interview preparation tips for other job seekers - Good job speaker on good fast and process and life features
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Screening round
  • Q2. Aptitude test and behavioral

Interview Preparation Tips

Interview preparation tips for other job seekers - Good for frsher

I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About Previous Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindusthan Microfinance is a better platform . because of here Management very energetic and helpful.
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why the last company you have leave

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share job profile in detail

I applied via Referral and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Total experience and how to team leading handling and target vs achievement

Interview Preparation Tips

Interview preparation tips for other job seekers - Real talk only and my self and better future

I applied via Job Fair and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. You are left that previous organization

Interview Preparation Tips

Interview preparation tips for other job seekers - This is the best organization to grow your communication skill

Muthoot Mercantile Interview FAQs

How many rounds are there in Muthoot Mercantile CSR Executive interview?
Muthoot Mercantile interview process usually has 2 rounds. The most common rounds in the Muthoot Mercantile interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Muthoot Mercantile CSR Executive interview?

Some of the top questions asked at the Muthoot Mercantile CSR Executive interview -

  1. What are the strategies to sell gold l...read more
  2. What you know about the type of gold l...read more

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