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Muthoot Mercantile Customer Service Executive Interview Questions and Answers

Updated 31 Aug 2024

Muthoot Mercantile Customer Service Executive Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Some financial type of questions

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About myself, case study, how to manage costumers and company policy both.
Round 3 - HR 

(1 Question)

  • Q1. About company, my work experience, salary and working hours.

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to manage all the work sales, operation, appraisal, marketing.

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Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Apr 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. About Previous Experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindusthan Microfinance is a better platform . because of here Management very energetic and helpful.

I applied via Referral and was interviewed in Apr 2022. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Total experience and how to team leading handling and target vs achievement

Interview Preparation Tips

Interview preparation tips for other job seekers - Real talk only and my self and better future
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Why the last company you have leave

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share job profile in detail
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Why this job with this profile. They never read my CV before interview
  • Q2. Useless questions not centred around JD

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't waste time. Fools din't read JD or my CV before asking questions. Waste of time.
Interview experience
2
Poor
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Self introduction
  • Q2. Family background

Interview Preparation Tips

Interview preparation tips for other job seekers - Good but its off role company won't support at all.
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.

Round 1 - Technical 

(1 Question)

  • Q1. Jwt, ajax call, mvc, web api, filter, middleware

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't join this company at all. No growth
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025, where I was asked the following questions.

  • Q1. Dependency injection
  • Q2. Middleware in dot net core
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. HR takes interview and decided to, if i do my work in smart way or not.
  • Q2. Intro Qualification About previous work environment How to deals with Customer How to handle the pressure.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your Answer with Confidence and well manner. Tell him about your previous work performance, if HR asked to you.

Muthoot Mercantile Interview FAQs

How many rounds are there in Muthoot Mercantile Customer Service Executive interview?
Muthoot Mercantile interview process usually has 2 rounds. The most common rounds in the Muthoot Mercantile interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Muthoot Mercantile Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Mercantile. The most common topics and skills that interviewers at Muthoot Mercantile expect are Customer Handling, Gold Loan, NBFC, Branch Management and Branch Operations.

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Muthoot Mercantile Customer Service Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Muthoot Mercantile Customer Service Executive Salary
based on 50 salaries
₹1.5 L/yr - ₹2.5 L/yr
36% less than the average Customer Service Executive Salary in India
View more details

Muthoot Mercantile Customer Service Executive Reviews and Ratings

based on 14 reviews

3.1/5

Rating in categories

3.0

Skill development

3.0

Work-life balance

2.8

Salary

2.9

Job security

3.0

Company culture

2.6

Promotions

3.1

Work satisfaction

Explore 14 Reviews and Ratings
Branch Manager
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₹2.2 L/yr - ₹5 L/yr

Customer Service Executive
50 salaries
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₹1.5 L/yr - ₹2.5 L/yr

Joint Custodian
30 salaries
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₹1.5 L/yr - ₹3 L/yr

Assistant Branch Manager
23 salaries
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₹2.1 L/yr - ₹3.5 L/yr

Area Manager
21 salaries
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₹3.3 L/yr - ₹5 L/yr

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