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Muthoot Mercantile Interview Questions and Answers

Updated 14 Feb 2025

Muthoot Mercantile Interview Experiences

Popular Designations

10 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Whats your name
  • Ans. 

    My name is John Smith.

    • Full name is John Smith

    • Common first and last name

    • No middle name

  • Answered by AI

Computer Operator and Clerk Interview Questions asked at other Companies

Q1. What is different types of accounts. And about loan.Diffrent types of loans like personal loan, car loan, home loan Education lian.
View answer (1)
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Some financial type of questions

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Telephonic Call 

(2 Questions)

  • Q1. What's ur previous profile
  • Q2. What's ur work in company??

Interview Preparation Tips

Interview preparation tips for other job seekers - No transparency in policies, no leave policy.

Assistant Manager Interview Questions asked at other Companies

Q1. You are Handling cash operations then how you manage operations with sales ?
View answer (87)

I applied via Walk-in and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. About myself, case study, how to manage costumers and company policy both.
Round 3 - HR 

(1 Question)

  • Q1. About company, my work experience, salary and working hours.

Interview Preparation Tips

Interview preparation tips for other job seekers - You have to manage all the work sales, operation, appraisal, marketing.

Customer Service Executive Interview Questions asked at other Companies

Q1. How u deal to the customer if he get non veg food instead of veg food ?
View answer (36)

Muthoot Mercantile interview questions for popular designations

 Branch Manager

 (3)

 Customer Service Executive

 (2)

 Area Manager

 (1)

 Computer Operator and Clerk

 (1)

 Assistant Manager

 (1)

 Relationship Manager

 (1)

 CSR Executive

 (1)

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 26 Oct 2022

I was interviewed before Oct 2021.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. What are the strategies to sell gold loan
  • Ans. 

    Strategies to sell gold loan

    • Identify target audience and their needs

    • Offer competitive interest rates and flexible repayment options

    • Provide quick and hassle-free loan processing

    • Create awareness through marketing campaigns and referral programs

    • Establish trust and credibility through transparent policies and customer service

    • Collaborate with gold dealers and jewellers to expand reach

    • Offer value-added services like insuranc

  • Answered by AI
  • Q2. What you know about the type of gold loan
  • Ans. 

    Gold loan is a type of secured loan where gold is used as collateral.

    • The loan amount is determined by the value of the gold pledged as collateral.

    • The interest rates are usually lower than unsecured loans.

    • The repayment period can vary from a few months to a few years.

    • If the borrower fails to repay the loan, the lender can sell the gold to recover the amount.

    • Examples of gold loan providers include Muthoot Finance, Manapp

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and get more info about gold loan do Hard work nice company

CSR Executive Interview Questions asked at other Companies

Q1. Do you have you lr own vehicle? We dont provide petrol expenses as well.
View answer (1)

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Share details of your previous job.
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.

Interview Preparation Tips

Interview preparation tips for other job seekers - Experienced and skilled personal that's why I did it

Branch Manager Interview Questions asked at other Companies

Q1. Role of Branch Manager?How to manage team?Cross sell?
View answer (34)

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Share details of your previous job.
  • Ans. 

    I was previously employed as a Branch Manager at XYZ Bank.

    • Managed a team of 15 employees and oversaw daily operations of the branch.

    • Developed and implemented strategies to increase customer satisfaction and retention.

    • Achieved branch sales targets by promoting various banking products and services.

    • Responsible for maintaining compliance with banking regulations and policies.

    • Handled customer complaints and resolved issues...

  • Answered by AI
Round 2 - HR 

(1 Question)

  • Q1. Share details of your previous job.
  • Ans. 

    I was previously employed as a Branch Manager at XYZ Bank.

    • Managed a team of 15 employees and oversaw daily operations of the branch.

    • Developed and implemented strategies to increase customer satisfaction and retention.

    • Achieved branch sales targets by promoting various banking products and services.

    • Responsible for maintaining compliance with regulatory requirements.

    • Handled customer complaints and resolved issues in a tim...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Experienced and skilled personal that's why I did it

Branch Manager Interview Questions asked at other Companies

Q1. Role of Branch Manager?How to manage team?Cross sell?
View answer (34)
Interview experience
1
Bad
Difficulty level
-
Process Duration
Less than 2 weeks
Result
-

I applied via Approached by Company and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Are you willing to work?
  • Q2. When can you join the company ?
Round 3 - One-on-one 

(2 Questions)

  • Q1. How much is your pension?
  • Q2. So we will pay you. Less

Interview Preparation Tips

Interview preparation tips for other job seekers - Mostly recruits ex service and retired employees to pay less salary.

Branch Manager Interview Questions asked at other Companies

Q1. Role of Branch Manager?How to manage team?Cross sell?
View answer (34)

Area Manager Interview Questions & Answers

user image Anonymous

posted on 26 May 2022

I applied via Referral and was interviewed in Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About job experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place to work and better opportunities ahead.

Area Manager Interview Questions asked at other Companies

Q1. Tell me about a time when you changed or enhanced the existing process? What was it and and how it has helped the overall performance?
View answer (1)

I applied via Job Portal

Interview Questionnaire 

2 Questions

  • Q1. No questions were asked from Me . They were more interested in my family background.
  • Q2. I wrote in family details column (Interview form) about my brother current status. He is preparing for govt job. The interviewer is personally showing interest in my brother’s career. He said why he is pre...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be formal and Relax . They conducted interviews just to report head administration. No one was serious in conducting interview.

Relationship Manager Interview Questions asked at other Companies

Q1. How will you market banking products ? Are you willing to work at the ground level ? What are the challenges of marketing at ground level ? How different is it from other kinds of marketing? What did you learn in mba with respect to marketi... read more
View answer (47)

Muthoot Mercantile Interview FAQs

How many rounds are there in Muthoot Mercantile interview?
Muthoot Mercantile interview process usually has 2 rounds. The most common rounds in the Muthoot Mercantile interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Muthoot Mercantile interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Muthoot Mercantile. The most common topics and skills that interviewers at Muthoot Mercantile expect are Gold Loan, Branch Management, Branch Operations, NBFC and Regional Management.
What are the top questions asked in Muthoot Mercantile interview?

Some of the top questions asked at the Muthoot Mercantile interview -

  1. What are the strategies to sell gold l...read more
  2. What you know about the type of gold l...read more
  3. So we will pay you. L...read more

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Muthoot Mercantile Interview Process

based on 12 interviews

Interview experience

2.8
  
Poor
View more

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Muthoot Mercantile Reviews and Ratings

based on 143 reviews

3.5/5

Rating in categories

3.3

Skill development

3.5

Work-life balance

3.2

Salary

3.1

Job security

3.3

Company culture

3.1

Promotions

3.3

Work satisfaction

Explore 143 Reviews and Ratings
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