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Bajaj Finance Customer Service Executive Interview Questions and Answers
Bajaj Finance Customer Service Executive Interview Experiences
1 interview found
Interview Questionnaire
4 Questions
- Q1. Tell me about yourself
- Q2. What is your work experience
- Q3. How to handle angry and frustrated customer
- Ans.
Listen actively, empathize, apologize, offer a solution, and follow up.
Stay calm and composed
Listen actively and let the customer vent
Empathize with their situation and apologize for the inconvenience
Offer a solution or alternatives to resolve the issue
Follow up with the customer to ensure their satisfaction
- Q4. Why should we hire you
Top trending discussions
Interview questions from similar companies
I applied via Company Website and was interviewed before Jan 2021. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. About my self, previous work, about markets
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Mahindra Finance
Anonymous
posted on 23 Jul 2020
I applied via Company Website and was interviewed in Jun 2020. There was 1 interview round.
Interview Questionnaire
3 Questions
- Q1. I am krishna gopal saket service manger mahindra ralas wheels raipur ( mechanical engineer)
- Q2. Job experience service brake down accident work
- Q3. Will we required job
Interview Preparation Tips
Kindly I am krishna gopal saket ( machenical engineer) asst.service manger mahindra ralaswheels raipur 3 yaer but I can't reached raipur Coronavirus covid 19 I should angernt job
Thanks you
Krishna gopalsaket( machenical engineer)
Asst.service manger
mahindra ralas wheels
GE road tatibandh raipur ( C.G.)
Phone no. XXXXX77
Customer Service Executive Interview Questions & Answers
Muthoot Fincorp
Anonymous
posted on 13 May 2018
Interview Questionnaire
1 Question
- Q1. How many years of experience......if none tell about yourself.....nd what is ur qualification....this type of normal qustion....
Interview Preparation Tips
Experience: Mainly ask why u r interested to join muthoot fincrop.....nd what is ur groth in this organisation
Customer Service Executive Interview Questions & Answers
HDB Financial Services
Anonymous
posted on 3 Oct 2021
I applied via Referral and was interviewed before Oct 2020. There was 1 interview round.
Interview Questionnaire
1 Question
- Q1. ABOUT YOURSELF
Interview Preparation Tips
I applied via Referral and was interviewed before Nov 2020. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. Tell about your self
- Ans. I'm lincy completed mcom IB with 71% in KG college of arts and science. I did my schooling at Ooty in kendriya vidyalaya.
- Q2. Why did you choose this job
- Ans. Because I have the necessary qualifications
Interview Preparation Tips
Speak positively
Customer Service Executive Interview Questions & Answers
Muthoot Fincorp
Anonymous
posted on 7 Oct 2020
Interview Questionnaire
1 Question
- Q1. About customer relationship
Customer Service Executive Interview Questions & Answers
HDB Financial Services
Anonymous
posted on 25 Sep 2021
I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. Simple questions about shift and previous experience about company and salary
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
IIFL Finance
Anonymous
posted on 4 Jul 2022
(1 Question)
- Q1. About gold loan related
Interview Preparation Tips
Customer Service Executive Interview Questions & Answers
Shriram Finance
Anonymous
posted on 27 Oct 2021
I applied via Company Website and was interviewed before Oct 2020. There were 4 interview rounds.
Interview Questionnaire
5 Questions
- Q1. Package details
- Q2. CTC and enrollment
- Q3. Personal details
- Q4. Carrer oreinted
- Q5. Previous work exp
Interview Preparation Tips
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Bajaj Finance Customer Service Executive Reviews and Ratings
based on 10 reviews
Rating in categories
|
Assistant Manager
1.4k
salaries
|  ₹1.5 L/yr - ₹8.1 L/yr |
|
Sales Manager
815
salaries
| ₹1.2 L/yr - ₹8.5 L/yr |
|
Sales Executive
699
salaries
| ₹1 L/yr - ₹4.8 L/yr |
|
Sales Officer
687
salaries
| ₹1 L/yr - ₹5 L/yr |
|
Manager
656
salaries
| ₹2.8 L/yr - ₹11 L/yr |
HDB Financial Services
Shriram Finance
Muthoot Fincorp
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