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Movate IT Helpdesk Engineer Interview Questions and Answers

Updated 9 Feb 2022

Movate IT Helpdesk Engineer Interview Experiences

1 interview found

IT Helpdesk Engineer Interview Questions & Answers

user image Pravin Pravin

posted on 9 Feb 2022

Round 1 - Technical 

(3 Questions)

  • Q1. What is domain and how to works
  • Ans. 

    A domain is a group of computers and devices on a network that are administered as a unit with common rules and procedures.

    • Domains are used to manage and organize network resources.

    • They provide centralized authentication and authorization for users and computers.

    • Domains use a hierarchical naming structure called the Domain Name System (DNS) to identify and locate resources on the network.

    • Active Directory is a popular d...

    • Answered by AI
    Add your answer
  • Q2. What is RDP server and how to works
  • Ans. 

    RDP server is a remote desktop protocol server that allows users to remotely access a computer or server.

    • RDP server is a software application that runs on a server and allows remote access to that server's desktop.

    • It works by transmitting the graphical user interface of the server to the client computer over the network.

    • RDP server uses the Remote Desktop Protocol (RDP) to establish a connection between the client and s...

    • Answered by AI
    Add your answer
  • Q3. Define network and types of networks
  • Ans. 

    A network is a group of interconnected devices that can communicate and share resources. There are several types of networks.

    • Local Area Network (LAN) - a network that covers a small area such as a home or office

    • Wide Area Network (WAN) - a network that covers a large geographical area such as a city or country

    • Wireless Local Area Network (WLAN) - a LAN that uses wireless technology to connect devices

    • Metropolitan Area Net...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn basics network technical questions.

Skills evaluated in this interview

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My current salary is 28 LPA and few companies like TCS and Capgemini have rejected me after all rounds because they think my salary is high. However I am not good with DSA to apply for good product based companies. I already resigned from my current company and relieved. I need your advice on if I should ask same 28 LPA or look for 10-20% hike?
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Interview questions from similar companies

IT Helpdesk Engineer Interview Questions & Answers

NTT Data user image Anonymous

posted on 24 Jan 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. How to troubleshoot outlook issues?
  • Ans. 

    To troubleshoot Outlook issues, check for connectivity, repair the application, and recreate the profile.

    • Check internet connectivity and server status

    • Repair the Outlook application using the built-in repair tool

    • Recreate the Outlook profile

    • Disable add-ins and antivirus software temporarily

    • Check for any recent updates or changes made to the system

    • Clear the Outlook cache

    • Check for any conflicting software or applications

    • Co

    • Answered by AI
    View 1 more answer
Round 3 - HR 

(3 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. Why do you want to join our NTT Data?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I don't know what to say, just be yourself.

Associate IT Helpdesk Interview Questions & Answers

Sutherland Global Services user image Srinivas Thandra

posted on 22 Aug 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Previous Experience and Self introduction
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Interview with the Manager.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Very good organisation.

Service Desk Engineer Interview Questions & Answers

UST user image Anonymous

posted on 13 Jan 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Group Discussion 

Basics of your working to check your confidence and knowledge.

Round 3 - Technical 

(1 Question)

  • Q1. Deep interview questions from your resume and according to required profile
    • Add your answer
Round 4 - HR 

(1 Question)

  • Q1. Introduction and salary discussion
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident if you require a job they also require you.

IT Helpdesk Executive Interview Questions & Answers

Atos user image Tabita Kalaivani

posted on 29 May 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.

Round 1 - Aptitude Test 

Favorite color and the reason

Round 2 - One-on-one 

(1 Question)

  • Q1. Itil certification will be good
    • Add your answer

Senior Technical Support Engineer Interview Questions & Answers

DXC Technology user image Anonymous

posted on 22 Feb 2022

I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. There was a video call interview about the technical stuff
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - be patient with the process it might take up to 20 days

Service Desk Engineer Interview Questions & Answers

Publicis Sapient user image Rohit Nagpal

posted on 7 May 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Introduction and experience
    • Add your answer
  • Q2. Skills that a candidate aquire
    • Add your answer
Round 3 - Technical 

(1 Question)

  • Q1. Technical, skills related questions
    • Add your answer
Round 4 - Salary discussion 

(1 Question)

  • Q1. Diclscuss previous salary, offered salary and other perks
    • Add your answer

Service Desk Engineer Interview Questions & Answers

FIS user image Anonymous

posted on 18 Jan 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, technical skills and tools used before
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and answer without hesitation even if you don't have much knowledge about that particular question.

Service Desk Engineer Interview Questions & Answers

NTT Data user image Anonymous

posted on 30 Jan 2024

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(3 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. What is Active Directory
  • Ans. 

    Active Directory is a directory service developed by Microsoft for managing network resources and user accounts.

    • Active Directory is used to centrally manage and authenticate users, computers, and other network resources in a Windows domain environment.

    • It provides a hierarchical structure of objects, such as users, groups, and organizational units (OUs), which can be organized and managed based on the organization's nee...

    • Answered by AI
    Add your answer
  • Q3. What is DNS ?
  • Ans. 

    DNS stands for Domain Name System. It is a decentralized system that translates domain names into IP addresses.

    • DNS is used to resolve domain names to their corresponding IP addresses.

    • It helps in the efficient routing of internet traffic by translating human-readable domain names into machine-readable IP addresses.

    • DNS operates through a hierarchical structure of servers, including authoritative DNS servers, recursive DN...

    • Answered by AI
    Add your answer
Round 2 - Technical 

(3 Questions)

  • Q1. IP address, VPN, Office 365
    • Add your answer
  • Q2. Windows troubleshooting, SLA, Communication
    • Add your answer
  • Q3. Outlook troubleshooting, Microsoft Office 365 License.
    • Add your answer

Skills evaluated in this interview

Helpdesk Analyst Interview Questions & Answers

Sutherland Global Services user image Anonymous

posted on 20 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell us about yourself
    • Add your answer
  • Q2. Tell us about the story of a recently watched movie
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Always be confident and straightforward. Talk only on truth, the interviewers will come to know if you are cooking up some stories
More about working at Movate

Movate Interview FAQs

How many rounds are there in Movate IT Helpdesk Engineer interview?
Movate interview process usually has 1 rounds. The most common rounds in the Movate interview process are Technical.
What are the top questions asked in Movate IT Helpdesk Engineer interview?

Some of the top questions asked at the Movate IT Helpdesk Engineer interview -

  1. What is domain and how to wo...read more
  2. What is RDP server and how to wo...read more
  3. Define network and types of netwo...read more

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