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NTT Data IT Helpdesk Engineer Interview Questions and Answers
NTT Data IT Helpdesk Engineer Interview Experiences
1 interview found
(1 Question)
- Q1. How to troubleshoot outlook issues?
- Ans.
To troubleshoot Outlook issues, check for connectivity, repair the application, and recreate the profile.
Check internet connectivity and server status
Repair the Outlook application using the built-in repair tool
Recreate the Outlook profile
Disable add-ins and antivirus software temporarily
Check for any recent updates or changes made to the system
Clear the Outlook cache
Check for any conflicting software or applications
Co
(3 Questions)
- Q1. Share details of your previous job.
- Q2. Why are you looking for a change?
- Q3. Why do you want to join our NTT Data?
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Selected
I applied via Naukri.com and was interviewed before Oct 2022. There were 3 interview rounds.
(4 Questions)
- Q1. Basic Technical interview question regarding laptop and desktops
- Q2. Why we use Ping command
- Ans.
Ping command is used to test the reachability of a host on an IP network.
Ping command sends ICMP echo request packets to the target host
It waits for ICMP echo reply packets to confirm the host's availability
Ping command helps in troubleshooting network connectivity issues
It can also be used to measure round-trip time between the source and target host
- Q3. Difference between ipv4vand ipv6
- Ans.
IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses.
IPv4 addresses are written in decimal format (e.g. 192.168.1.1) while IPv6 addresses are written in hexadecimal format (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334).
IPv4 supports around 4.3 billion unique addresses while IPv6 supports an astronomical number of unique addresses.
IPv4 has a header length of 20 bytes while IPv6 has a fixed header length of 40 by...
- Q4. Outlook file corrupted or not opening
(1 Question)
- Q1. Salary and other elated
Skills evaluated in this interview
I applied via Naukri.com and was interviewed in Aug 2024. There was 1 interview round.
(2 Questions)
- Q1. What is service desk
- Ans.
Service desk is a centralized point of contact for users to get help with IT issues and requests.
Provides technical support and assistance to users
Handles IT incidents and service requests
Logs and tracks issues in a ticketing system
Resolves issues or escalates to higher level support
Communicates with users regarding status and resolution
- Q2. What is dns, domain, dhcp, router, modem
- Ans.
DNS is a system that translates domain names to IP addresses, domain is a group of network resources under the same administration, DHCP assigns IP addresses to devices, router connects multiple networks, modem connects a computer to the internet.
DNS translates domain names to IP addresses (e.g. translating www.google.com to 172.217.3.100)
Domain is a group of network resources under the same administration (e.g. google...
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Skills evaluated in this interview
Sonali Jadhav
(1 Question)
- Q1. Difference between pst and ost
- Ans.
PST is a personal storage table used by Outlook to store emails, while OST is an offline storage table used for offline access to emails.
PST is used for storing emails, contacts, calendar items, and other data in Outlook.
OST is a cached copy of the mailbox stored on the local computer for offline access.
PST files are typically used for archiving or backing up emails, while OST files are used for offline access to email...
I applied via Company Website and was interviewed in Nov 2024. There was 1 interview round.
Quant,verbal,reasoning
I applied via Naukri.com and was interviewed in Oct 2023. There were 3 interview rounds.
Medium level questions
To improve communication skills
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- To introduce myself
Associate IT Helpdesk Interview Questions & Answers
Sutherland Global Services
Srinivas Thandra
posted on 22 Aug 2023
Selected
I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.
(1 Question)
- Q1. Previous Experience and Self introduction
(1 Question)
- Q1. Interview with the Manager.
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Selected
I applied via Recruitment Consulltant and was interviewed before Jan 2022. There were 4 interview rounds.
Basics of your working to check your confidence and knowledge.
(1 Question)
- Q1. Deep interview questions from your resume and according to required profile
(1 Question)
- Q1. Introduction and salary discussion
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Tabita Kalaivani
Selected
I applied via LinkedIn and was interviewed before May 2023. There were 2 interview rounds.
Favorite color and the reason
(1 Question)
- Q1. Itil certification will be good
Senior Technical Support Engineer Interview Questions & Answers
DXC Technology
Anonymous
posted on 22 Feb 2022
I applied via Recruitment Consulltant and was interviewed in Jan 2022. There were 2 interview rounds.
(1 Question)
- Q1. There was a video call interview about the technical stuff
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NTT Data IT Helpdesk Engineer Reviews and Ratings
based on 8 reviews
Rating in categories
|
Software Engineer
932
salaries
|  ₹2.8 L/yr - ₹11 L/yr |
|
Senior Associate
767
salaries
| ₹1.1 L/yr - ₹9.3 L/yr |
|
Network Engineer
647
salaries
| ₹1.8 L/yr - ₹10 L/yr |
|
Software Developer
615
salaries
| ₹2.5 L/yr - ₹13 L/yr |
|
Senior Software Engineer
512
salaries
| ₹6.5 L/yr - ₹24 L/yr |
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