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Mas Callnet Chat and Email Support Executive Interview Questions and Answers

Updated 2 Jun 2022

Mas Callnet Chat and Email Support Executive Interview Experiences

1 interview found

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Like a versant round

Round 2 - One-on-one 

(1 Question)

  • Q1. Was good but while going to the interview share for which profile you are actually there if yor are for chat process they will make an interview in inbound process

Interview Preparation Tips

Interview preparation tips for other job seekers - Office is nice but interview channel is not good

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Oct 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why do you want to get hired?
  • Ans. 

    I am passionate about providing excellent customer service and believe my skills align well with the role.

    • Passionate about helping customers

    • Strong communication skills

    • Previous experience in customer support roles

    • Enjoy problem-solving and resolving issues efficiently

  • Answered by AI
  • Q2. What are your strengths
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Technical questions on previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for freshers. Working culture is great. Professionalism in management. Salry is a bit on downside however, overall experience is really great.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Recruitment Consulltant

Round 1 - Technical 

(1 Question)

  • Q1. How many rounds
  • Ans. 

    Three Interview rounds in Technical Round.That rounds one is operation round,second round is versant round,Thrid roundAMCAT(posting chart)(Aptitude test Flick kart)

  • Answered by Gowri shankari K
Round 2 - HR 

(1 Question)

  • Q1. Tell about your self.
  • Ans. 

    I am Gowri shankari, I did Bsc Maths in Queith millath college, I live in Madhavaram, i like Music,painting,colouring,chanting,reading books, 1 year experienced in firstsource pvt ltd, I know Ms-office,Ms'word,Ms=excel, My strenth is i like to learn new things.

  • Answered by Gowri shankari K
Round 3 - Aptitude Test 

There was common reasoning MCQ questions

Round 4 - One-on-one 

(3 Questions)

  • Q1. Why you want work with us
  • Q2. Are you ok with calling and chat process
  • Ans. 

    Yes, I am comfortable with both calling and chat processes.

    • I have experience in handling both calling and chat processes in previous roles.

    • I am comfortable communicating effectively through both mediums.

    • I understand the importance of providing excellent customer service through calls and chats.

  • Answered by AI
  • Q3. When you will join
Round 5 - training 

(1 Question)

  • Q1. How to do work
Round 6 - Group Discussion 

Give one topic do the work.

Round 7 - Case Study 

Given case study about knowledge, do the work

Round 8 - HR 

(1 Question)

  • Q1. Can yoyu tell me a little about yourself
Round 9 - HR 

(1 Question)

  • Q1. Work about tell that is salary, time also.
Round 10 - Assignment 

Given again work. And do the work

Interview Preparation Tips

Topics to prepare for Teleperformance Chat and Email Support Executive interview:
  • Conducting Interviews
  • Chats
Interview preparation tips for other job seekers - This is very good work
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Technical questions on previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - Good place for freshers. Working culture is great. Professionalism in management. Salry is a bit on downside however, overall experience is really great.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Job Fair and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - Technical 

(2 Questions)

  • Q1. How to introduce us?
  • Q2. How to the interview?
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. How did you spend your last weekend ?
  • Q2. How was your last working day
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Assignment 

Versant test and self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - Choose good company. With proper research
Interview experience
4
Good
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What is/are your hobbies?
  • Ans. When I was asked I told them that "I like to spend my free time playing chess. I also like to sing songs after listening them." Then the HR asked me about about my favorite singer and the current chess world champion. I answered both as I knew that. So either be prepared about whatever you're telling the interviewer or be real.
  • Answered Anonymously
  • Q2. What is your short term and long term goal?
  • Ans. These type of questions are often asked to test your seriousness towards your life and also to check how responsible as well as concerned you are for your own career. Some people often mistakenly answer short term and long term goals contradictorily. This should not be done. Whatever your long term goal be, your short term goal should always be an initial step towards it.
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Never lie about your hobbies because they could ask you for the details in the next question. And if they start digging deeper, you could be in a serious trouble. So be prepared for all the questions and be careful about whatever you're telling to the HR.

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

They will ask you about computer's all system.

Round 2 - Technical 

(1 Question)

  • Q1. What is operating system, and some question were releted to it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be ready for typing test, written test, and technical question test.

Mas Callnet Interview FAQs

How many rounds are there in Mas Callnet Chat and Email Support Executive interview?
Mas Callnet interview process usually has 2 rounds. The most common rounds in the Mas Callnet interview process are Aptitude Test and One-on-one Round.

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Mas Callnet Chat and Email Support Executive Reviews and Ratings

based on 4 reviews

4.5/5

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4.5

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4.2

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4.2

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4.2

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4.5

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4.2

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4.5

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