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Mas Callnet Chat and Email Support Executive Interview Questions and Answers

Updated 2 Jun 2022

Mas Callnet Chat and Email Support Executive Interview Experiences

1 interview found

Chat and Email Support Executive Interview Questions & Answers

user image Anonymous

posted on 2 Jun 2022

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Like a versant round

Round 2 - One-on-one 

(1 Question)

  • Q1. Was good but while going to the interview share for which profile you are actually there if yor are for chat process they will make an interview in inbound process
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Office is nice but interview channel is not good

Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 12 Feb 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Referral and was interviewed before Feb 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Did you worked with Conneqt previously
    • Add your answer
  • Q2. Tell me something about your last job
    • Add your answer
  • Q3. Are you comfortable with rotational shift timing
    • Add your answer
Round 3 - Group Discussion 

We are not able to provide cab so are you comfortable with that

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident never speak lie with HR whatever you did just speak them clearly and never say "NO"

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 6 May 2021

I applied via Recruitment Consultant and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. Introduction
    • Add your answer
  • Q2. Product knowledge
    • Add your answer
  • Q3. How to achieve goal
    • Add your answer
  • Q4. How to survive
  • Ans. 

    Survival requires adaptability, resilience, and resourcefulness.

    • Stay calm and focused

    • Assess the situation and prioritize needs

    • Be flexible and willing to adjust plans

    • Stay positive and maintain hope

    • Utilize available resources and seek help when needed

    • Answered by AI
    View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 20 Apr 2021

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 5 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Women empowerment and about customer service
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nice

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 12 Jan 2022

I applied via Naukri.com and was interviewed in Dec 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Daily routine
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Speak only required no to say anything

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 29 May 2022

I applied via Naukri.com and was interviewed before May 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why you are looking for this job ,why you choose this place and designation ,what are you weaknesses
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confidence , speak in a pleasant and good manner ,dress well and show your personality ,be answerable to each and every question ,if unable then can deny in a polite manner thats all

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 9 Nov 2021

I applied via Naukri.com and was interviewed in May 2021. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. E commerce website, about Flipkart and Amazon services
    • Add your answer
  • Q2. When Flipkart was found
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It is very good in Teleperfomance in Flipkart voice process

Customer Support Executive Interview Questions & Answers

iEnergizer user image Anonymous

posted on 22 May 2020

Interview Questionnaire 

3 Questions

  • Q1. Tell me about your previous job experience
    • Add your answer
  • Q2. How did u send your lockdown
    • Add your answer
  • Q3. Tell me about yourself
    • Add your answer

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 17 Jan 2021

I applied via Recruitment Consultant and was interviewed in Dec 2020. There was 1 interview round.

Interview Questionnaire 

4 Questions

  • Q1. What is BPO?
    • View 18 more answers
  • Q2. Where did you know about teleperformance?
    • View 5 more answers
  • Q3. Are you comfortable with 24*7?
    • View 3 more answers
  • Q4. Tell me about youself?
    • View 2 more answers

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepare for any interview not only for teleperformance as well as any other BPO aptitude test vercent test hr round

Customer Support Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 17 Oct 2022

I applied via Walk-in and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Basic intro about yourself and past experience
    • Add your answer
  • Q2. Any topic to check communication skills
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Stability and relocation questions
    • Add your answer
  • Q2. Customer service related and BPO related topics
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It all depends on luck. If they need you they will hire right away. If they don't they will reject for no reason.
More about working at Mas Callnet

Mas Callnet Interview FAQs

How many rounds are there in Mas Callnet Chat and Email Support Executive interview?
Mas Callnet interview process usually has 2 rounds. The most common rounds in the Mas Callnet interview process are Aptitude Test and One-on-one Round.

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