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Mas Callnet Interview Questions, Process, and Tips

Updated 29 Nov 2024

Top Mas Callnet Interview Questions and Answers

Mas Callnet Interview Experiences

Popular Designations

17 interviews found

Executive Interview Questions & Answers

user image Anonymous

posted on 10 May 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before May 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduce yourself
Round 3 - Technical 

(1 Question)

  • Q1. What is the difference between 0 and o
  • Ans. 

    0 is a numerical digit while o is a letter of the alphabet.

    • 0 is used in numerical operations while o is used in spelling words.

    • 0 has no curves while o has a circular shape.

    • 0 is usually written with a dot in the center while o is not.

    • In some fonts, 0 and o may look similar, causing confusion.

  • Answered by AI

Executive Interview Questions asked at other Companies

Q1. How will you start RS method Development for known drug product?
View answer (16)

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - Aptitude Test 

Like a versant round

Round 2 - One-on-one 

(1 Question)

  • Q1. Was good but while going to the interview share for which profile you are actually there if yor are for chat process they will make an interview in inbound process

Interview Preparation Tips

Interview preparation tips for other job seekers - Office is nice but interview channel is not good

Chat and Email Support Executive Interview Questions asked at other Companies

Q1. What if customer says that the ordered material is not reached but the tracking shows the material is delivered. What has gone wrong.
View answer (5)
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Apna Jobs and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. About yourself, previous company salary
Round 2 - Behavioral 

(2 Questions)

  • Q1. Your previous experience
  • Q2. Your communication skills

Interview Preparation Tips

Interview preparation tips for other job seekers - No tips

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

I applied via Referral and was interviewed in Jan 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Tell me about your self?
  • Q2. Paragraph reading and translation the in Hindi language.
  • Q3. Typing Test in English, minimum typing speed should be 22wpm.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's very easy to crack the interview. HR will help you to cracking the interview. They will ask you about yourself.
1)Introduction.
2)Paragraph reading.(Translate in English to Hindi)
3)Typing Test. (In English)
But remember one thing. Mas callnet India pvt. Ltd. is a not 🚫 good organization.

Document Verification Executive Interview Questions asked at other Companies

Q1. In which 20 WPS ALFA AND 98% Accuracy and 25 WPS numeric and 98% accuracy
View answer (2)

Mas Callnet interview questions for popular designations

 Customer Support Executive

 (3)

 Chat Support Executive

 (2)

 Document Verification Executive

 (2)

 Executive

 (2)

 Chat and Email Support Executive

 (1)

 Counsellor

 (1)

 Customer Care Executive

 (1)

 Customer Service Executive

 (1)

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Basic questions regarding profile and duties
  • Q2. Communication skills and basic work skills.

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place to work in healthy and inspiring moment.

Chat Support Executive Interview Questions asked at other Companies

Q1. What important things should be followed when you are in conversation with the customers?
View answer (3)
Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Apr 2022. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. About yourself, your background.
  • Q2. Your communication skill
  • Ans. 

    I have excellent communication skills, both verbal and written.

    • I am able to convey complex information in a clear and concise manner

    • I actively listen to customers to understand their needs and concerns

    • I am able to adapt my communication style to different personalities and situations

    • I am proficient in using various communication channels such as phone, email, and chat

    • I am able to remain calm and professional in challen...

  • Answered by AI
  • Q3. If experienced candidate so they will ask about your last job role and responsibilities.

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy to crack just prepare yourself. If present yourself very well then you will get job easly.

Customer Support Executive Interview Questions asked at other Companies

Q1. Understanding customer problems,whT i know about BPO nd how they work,how i will handle a difficult nd angry customer,i can satisfied my client.
View answer (21)

Jobs at Mas Callnet

View all

Trainer Interview Questions & Answers

user image Anonymous

posted on 12 Jan 2020

I applied via Walk-in and was interviewed before Jan 2019. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. What are your preferred methods of communication and why?
  • Ans. 

    I prefer face-to-face communication for important matters, but use email and messaging for quick updates.

    • Face-to-face for important matters

    • Email and messaging for quick updates

    • Phone calls for urgent matters

    • Tailor communication method to recipient's preference

    • Use clear and concise language

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - “It depends on urgency. I prefer email for items that require a lot of thought but can wait, phone calls for more urgent needs and in person meetings for discussions and brainstorming sessions so that we can communicate more quickly and bounce ideas more easily.”

Trainer Interview Questions asked at other Companies

Q1. Many times you know that customer will be angry or rude if you give the correct solution then how to manage for customer satisfaction?
View answer (2)

Mas Callnet Interview FAQs

How many rounds are there in Mas Callnet interview?
Mas Callnet interview process usually has 2 rounds. The most common rounds in the Mas Callnet interview process are HR, Resume Shortlist and One-on-one Round.
How to prepare for Mas Callnet interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mas Callnet. The most common topics and skills that interviewers at Mas Callnet expect are Communication Skills, Customer Service, bpo, Recruitment and kpo.
What are the top questions asked in Mas Callnet interview?

Some of the top questions asked at the Mas Callnet interview -

  1. What are your preferred methods of communication and w...read more
  2. If you are able to travel on your o...read more
  3. What is the difference between 0 an...read more
How long is the Mas Callnet interview process?

The duration of Mas Callnet interview process can vary, but typically it takes about less than 2 weeks to complete.

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Mas Callnet Interview Process

based on 19 interviews

Interview experience

4.1
  
Good
View more

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Mas Callnet Reviews and Ratings

based on 314 reviews

3.8/5

Rating in categories

3.7

Skill development

3.7

Work-life balance

3.6

Salary

3.5

Job security

3.7

Company culture

3.6

Promotions

3.7

Work satisfaction

Explore 314 Reviews and Ratings
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Noida,

Greater Noida

+1

4-8 Yrs

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