4 MakeMyTrip Senior Customer Support Executive Interview Questions & Answers | Complete Prep Guide 2025

MakeMyTrip Senior Customer Support Executive Interview Experiences

1 interview found

Senior Customer Support Executive Interview Questions & Answers

Anonymous

posted on 4 Sep 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Sep 2023. There were 3 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Tell me About your self

Ans.

Experienced customer support executive with a strong background in resolving complex issues and providing exceptional service.

Over 5 years of experience in customer support roles
Skilled in handling escalated customer complaints and finding solutions
Proficient in using CRM systems and ticketing platforms
Excellent communication and problem-solving skills
Received multiple awards for outstanding customer service

Answered by AI

Add your answer

Q2. Tell me about your work experience

Ans.

I have over 5 years of experience in customer support roles, handling various customer inquiries and issues.

Managed customer support tickets through CRM system
Provided technical support for software products
Resolved customer complaints and issues in a timely manner
Trained new customer support representatives
Implemented customer satisfaction surveys to gather feedback

Answered by AI

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Round 2 - One-on-one

(2 Questions)

Q1. What do you about this project

Add your answer

Q2. Do you have any idea how is it working

Ans.

Understanding how the role functions and the responsibilities involved.

The role involves providing support to customers, addressing their queries and concerns.
Requires strong communication skills to effectively interact with customers.
Involves troubleshooting technical issues and providing solutions.
May require working in a team to ensure customer satisfaction.
Understanding company products/services to better assist cu...

Answered by AI

Add your answer

Round 3 - Group Discussion

Discuss about job and all other parts

Top trending discussions

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Interview Tips & Stories

4d (edited)

timepasstiwari

A Digital Markter

Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question

So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours... read more

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Interview questions from similar companies

Sales Executive Interview Questions & Answers

Thomas Cook

Anonymous

posted on 28 Jun 2022

I applied via LinkedIn and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Coding Test

Destination Knowledge

Round 2 - Technical

(1 Question)

Q1. IATA Codes of different destination

Ans.

IATA codes are three-letter codes used to identify airports and cities.

IATA codes are assigned by the International Air Transport Association.
They are used for flight planning, ticketing, and baggage handling.
Examples of IATA codes include JFK for John F. Kennedy International Airport in New York and LHR for London Heathrow Airport.
Some cities have multiple airports with different IATA codes, such as New York City (JFK

Answered by AI

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Interview Preparation Tips

Topics to prepare for Thomas Cook Sales Executive interview:

states tourism destinations, abo
religon,and emerging tourism opp
also how to generate revenue fro
prmote susitanable & medical tou

Interview preparation tips for other job seekers - It is not necessary every person has knowledge of IATA Codes.

Sales Executive Interview Questions & Answers

Yatra

Anonymous

posted on 1 Mar 2022

Round 1 - HR

(1 Question)

Q1. Why should we hire you?

Add your answer

Round 2 - Assignment

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.

Sales Executive Interview Questions & Answers

Thomas Cook

Anonymous

posted on 16 Jul 2024

Interview experience

Excellent

Difficulty level

Process Duration

Result

Round 1 - HR

(2 Questions)

Q1. Tell me about your profile

Add your answer

Q2. Who is in your family

Add your answer

Round 2 - One-on-one

(2 Questions)

Q1. Your leadership qualities

Add your answer

Q2. Will u able to handle pressure

Ans.

Yes, I thrive under pressure and use it as motivation to exceed expectations.

I have a proven track record of meeting and exceeding sales targets in high-pressure environments.
I am able to stay calm and focused under tight deadlines and challenging situations.
I see pressure as an opportunity to showcase my problem-solving skills and ability to think on my feet.

Answered by AI

Add your answer

Senior Associate Interview Questions & Answers

BCD Travel

Anonymous

posted on 30 Dec 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Walk-in and was interviewed in Nov 2024. There were 4 interview rounds.

Round 1 - One-on-one

(2 Questions)

Q1. Details about ourself

Add your answer

Q2. About work experience

Add your answer

Round 2 - HR

(2 Questions)

Q1. About BCD Travel company

Add your answer

Q2. About my precious work experience

Add your answer

Round 3 - email test

(1 Question)

Q1. Regarding 2 topics

Add your answer

Round 4 - Technical

(1 Question)

Q1. About my work experience

Add your answer

Interview Preparation Tips

Topics to prepare for BCD Travel Senior Associate interview:

racial discrimination

Interview preparation tips for other job seekers - be confident in your interview

Senior Associate Interview Questions & Answers

BCD Travel

Anonymous

posted on 28 Dec 2024

Interview experience

Good

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR

(2 Questions)

Q1. Tell about yourself

Add your answer

Q2. Experience

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be active on linden, keep the resume updated in the latest format

Senior Associate Interview Questions & Answers

BCD Travel

mohan reddy r

posted on 1 Jan 2025

Interview experience

Average

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Referral and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - One-on-one

(1 Question)

Q1. Not applicable , please try it for your self

Add your answer

Round 2 - Case Study

Geography, cities, airport codes, airlines

Interview Preparation Tips

Interview preparation tips for other job seekers - no comments, not applicable you could try

Senior Associate Interview Questions & Answers

BCD Travel

Anonymous

posted on 30 Dec 2024

Interview experience

Good

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Walk-in and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell something about yourself.

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Tell 5 international airports.

Add your answer

Senior Associate Interview Questions & Answers

BCD Travel

Vishal Kumar Singh

posted on 30 Dec 2024

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via LinkedIn and was interviewed before Dec 2023. There were 2 interview rounds.

Round 1 - HR

(1 Question)

Q1. Tell me about your self ?

Add your answer

Round 2 - Technical

(1 Question)

Q1. About my previous work ?

Add your answer

Sales Executive Interview Questions & Answers

Thomas Cook

Hoorain Khan

posted on 13 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - HR

(2 Questions)

Q1. Asked about myself

Add your answer

Q2. Tell me about yourself

Add your answer

Round 2 - One-on-one

(1 Question)

Q1. Thry taken mock call asked me to sell package

Add your answer

Interview Preparation Tips

Topics to prepare for Thomas Cook Sales Executive interview:

Holiday Packages

MakeMyTrip Interview FAQs

How many rounds are there in MakeMyTrip Senior Customer Support Executive interview?

MakeMyTrip interview process usually has 3 rounds. The most common rounds in the MakeMyTrip interview process are HR, One-on-one Round and Group Discussion.

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MakeMyTrip Senior Customer Support Executive Interview Questions and Answers

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