Mahindra Holidays & Resorts Relationship Manager Interview Questions, Process, and Tips

Q1. Tell about yourself
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Q2. Why you resigned your previous job
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Q3. Why you want to work here
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Q4. Family background
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Q1. What is your previous role and experience
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Q2. Do you have customer database
Ans. 
Yes, I have a customer database with detailed information.
• Yes, I have a CRM system that stores all customer information.

• The database includes contact details, purchase history, and communication preferences.

• I use the database to personalize interactions and provide tailored solutions to customers.
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Q3. When can you join
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Q4. Are you willing to travel
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Q1. Tell about yourself
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Q2. What are your previous role and responsibilities
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Q1. Tell about yourself
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Q2. What are you roles and responsibilities of previous job
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Q3. Can you able do the roles and responsibilities of relationship manager in club Mahindra
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Q4. Why do you want to work in club Mahindra
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Q1. Tell me about yourself?
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Q2. Whats one thing every sales person should have ?
Ans. 
Effective communication skills
• Ability to listen actively and understand customer needs

• Clear and concise verbal and written communication

• Persuasive and influential communication to close deals

• Adaptability in communication style based on customer preferences

• Building rapport and trust through effective communication
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Q3. How you will convince people to buy our product?
Ans. 
I will convince people to buy our product by highlighting its unique features, demonstrating its value, and building trust through personalized interactions.
• Identify the customer's needs and pain points

• Highlight the unique features and benefits of our product

• Demonstrate the value and ROI of our product

• Provide personalized solutions and recommendations

• Build trust through transparent communication and testimonials

• Offer c...read more
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Q4. What is difference between hotel and resort?
Ans. 
A hotel is a commercial establishment that provides lodging, while a resort is a place that offers various recreational activities and amenities along with lodging.
• Hotels primarily focus on providing accommodation for travelers.

• Resorts offer a wide range of amenities and activities such as swimming pools, golf courses, spas, and entertainment options.

• Hotels are often located in urban areas or near transportation hubs.

• R...read more
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Q5. Can can you sell the dreams?
Ans. 
Yes, as a Relationship Manager, I can sell dreams by understanding clients' aspirations and presenting them with tailored solutions.
• I can sell dreams by understanding clients' goals and desires.

• I can present clients with a vision of how their dreams can be achieved.

• I can offer tailored solutions that align with clients' aspirations.

• I can use storytelling techniques to paint a vivid picture of the future.

• I can inspire c...read more
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Q6. How good are you at English?
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Q1. Introduced ur self
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Q2. About company details
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Basics test of ur knowledge

Q1. What do you know about company
Ans. 
Your company is a leading financial institution known for its personalized approach to client relationships.
• Your company offers a wide range of financial products and services tailored to individual client needs.

• Your company has a strong reputation for excellent customer service and building long-term relationships with clients.

• Your company values transparency, integrity, and professionalism in all interactions with cl...read more
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Q2. How do you think family holidays are important
Ans. 
Family holidays are important for bonding, creating memories, and relaxation.
• Family holidays provide an opportunity for bonding and strengthening relationships.

• They create lasting memories that can be cherished for years to come.

• Family holidays offer a chance to relax and unwind from the stresses of daily life.

• They allow families to explore new places and experiences together, fostering a sense of adventure and discove
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Q3. What is the difference between sales and marketing
Ans. 
Sales focuses on directly selling products or services to customers, while marketing involves creating awareness and interest in those products or services.
• Sales involves one-on-one interactions with potential customers to close deals

• Marketing involves creating strategies to attract and retain customers

• Sales is more focused on immediate results, while marketing is more long-term

• Sales is about meeting the needs of indiv...read more
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Q4. Why a family needs a vacation give an example
Ans. 
A family needs a vacation to relax, bond, and create lasting memories together.
• Vacations provide a break from daily routine and reduce stress levels

• Quality time spent together strengthens family bonds

• Exploring new places and trying new activities can create lasting memories

• Vacations allow families to disconnect from technology and focus on each other

• Traveling together can teach valuable life lessons and cultural experi
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Q1. Self introduction and past exp
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Q1. Sales knowledge and location
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Q1. About current job role and ctc
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