Mahindra Holidays & Resorts Relationship Manager Interview Questions, Process, and Tips

Q1. What is MAnd M
Ans. 
MAnd M is a financial term used to refer to mergers and acquisitions.
• MAnd M stands for Mergers and Acquisitions in the financial industry.

• It involves the consolidation of companies through various financial transactions.

• Examples include company A acquiring company B or two companies merging to form a new entity.
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Q2. Why we go on holiday
Ans. 
We go on holiday to relax, explore new places, experience different cultures, and create lasting memories.
• To relax and unwind from daily stress

• To explore new places and attractions

• To experience different cultures and cuisines

• To create lasting memories with loved ones

• To take a break from routine and rejuvenate
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Q1. What is club mahindra??
Ans. 
Club Mahindra is a vacation ownership company offering holiday resorts and experiences across India and internationally.
• Club Mahindra offers membership plans for families to enjoy holidays at their resorts

• They have a wide range of resorts in popular tourist destinations

• Members can avail of various amenities and activities during their stay

• Club Mahindra also offers exchange programs for international holidays
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Q2. Why we go on holiday
Ans. 
We go on holiday to relax, explore new places, experience different cultures, and create lasting memories.
• To relax and unwind from daily stress

• To explore new places and attractions

• To experience different cultures and cuisines

• To create lasting memories with loved ones

• To take a break from routine and rejuvenate
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Q1. Why club mahindra open??
Ans. 
Club Mahindra is open to provide exceptional holiday experiences and create lasting memories for its members.
• Club Mahindra aims to offer a wide range of holiday destinations and experiences for its members.

• It provides top-notch hospitality services and amenities to ensure a comfortable stay for guests.

• Club Mahindra values customer satisfaction and strives to exceed expectations in every aspect of their service.

• By stayi...read more
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Q1. Tell about yourself
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Q2. Why you resigned your previous job
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Q3. Why you want to work here
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Q4. Family background
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Q1. What is your previous role and experience
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Q2. Do you have customer database
Ans. 
Yes, I have a customer database with detailed information.
• Yes, I have a CRM system that stores all customer information.

• The database includes contact details, purchase history, and communication preferences.

• I use the database to personalize interactions and provide tailored solutions to customers.
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Q3. When can you join
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Q4. Are you willing to travel
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Q1. Tell about yourself
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Q2. What are your previous role and responsibilities
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Q1. Tell about yourself
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Q2. What are you roles and responsibilities of previous job
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Q3. Can you able do the roles and responsibilities of relationship manager in club Mahindra
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Q4. Why do you want to work in club Mahindra
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Q1. Tell me about yourself?
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Q2. Whats one thing every sales person should have ?
Ans. 
Effective communication skills
• Ability to listen actively and understand customer needs

• Clear and concise verbal and written communication

• Persuasive and influential communication to close deals

• Adaptability in communication style based on customer preferences

• Building rapport and trust through effective communication
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Q3. How you will convince people to buy our product?
Ans. 
I will convince people to buy our product by highlighting its unique features, demonstrating its value, and building trust through personalized interactions.
• Identify the customer's needs and pain points

• Highlight the unique features and benefits of our product

• Demonstrate the value and ROI of our product

• Provide personalized solutions and recommendations

• Build trust through transparent communication and testimonials

• Offer c...read more
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Q4. What is difference between hotel and resort?
Ans. 
A hotel is a commercial establishment that provides lodging, while a resort is a place that offers various recreational activities and amenities along with lodging.
• Hotels primarily focus on providing accommodation for travelers.

• Resorts offer a wide range of amenities and activities such as swimming pools, golf courses, spas, and entertainment options.

• Hotels are often located in urban areas or near transportation hubs.

• R...read more
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Q5. Can can you sell the dreams?
Ans. 
Yes, as a Relationship Manager, I can sell dreams by understanding clients' aspirations and presenting them with tailored solutions.
• I can sell dreams by understanding clients' goals and desires.

• I can present clients with a vision of how their dreams can be achieved.

• I can offer tailored solutions that align with clients' aspirations.

• I can use storytelling techniques to paint a vivid picture of the future.

• I can inspire c...read more
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Q6. How good are you at English?
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Q1. Introduced ur self
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Q2. About company details
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Basics test of ur knowledge