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Mahindra Automotives Customer Care Manager Interview Questions and Answers

Updated 24 Jan 2023

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Customer Care Manager Interview Questions

user image Anonymous

posted on 15 Jan 2023

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. What is the function of common rail system in diesel engine
  • Q2. How do you analysis of failed part under warranty
3

HR Round (1 Question)

  • Q1. Regarding expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Completing their target only for number of persons

Customer Care Manager Interview Questions

user image Agraj Sharma

posted on 6 Jul 2022

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Aptitude test was time based and not an easy go.

3

One-on-one Round (2 Questions)

  • Q1. What is your achievement in present co. ? How is your day to day working in present co? How you achieve targets?
  • Q2. Any questions for us?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and prepare common questions in advance related to your current job profile.

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I was interviewed in Dec 2023.

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. Role of Customer care manager
  • Q2. What is the SAR
  • Q3. Service process
Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (3 Questions)

  • Q1. What work did you do in the previous company
  • Q2. Why did you left that company
  • Q3. I'm working in 3 years in that company, but salary is not increasing continuously
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Company Website and was interviewed in Mar 2024.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. Why you left your previous job?
  • Q2. What’s your salary expectation
  • Q3. Share some experience of yours what was your work profile in cars24

Interview Preparation Tips

Topics to prepare for Maruti Suzuki Customer Care Executive interview:
  • Presentation Skills
Interview experience
4
 Good
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Technical Round (7 Questions)

  • Q1. Introducing self
  • Q2. Customer relationship executive
  • Q3. Work experience
  • Q4. Salary Exepetastion
  • Q5. Current location
  • Q6. R u interested this job
  • Q7. Job location bangluru

Interview Preparation Tips

Topics to prepare for Honda Motorcycle & Scooter Customer Service Executive interview:
  • Customer relationship executive
  • Job work
  • Salary
Interview preparation tips for other job seekers - Plese i dont know much english. Only little bit english. Plese give me some time. I will proo it my self.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Company Website and was interviewed in Dec 2023.

1 Interview Round

1

HR Round (3 Questions)

  • Q1. What do you like most about working here?
  • Q2. What is your biggest strength?
  • Q3. Why do we hire you?

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand your industry
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Approached by Company and was interviewed in Apr 2023.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me about your self
  • Q2. Expected salary
2

Work experience Round (1 Question)

  • Q1. Fresher or experience
3

Technical Round (1 Question)

  • Q1. Excel ms office system knowledge

I was interviewed in Jun 2017.

1 Interview Round

Interview Questions

Interview Preparation Tips

Round: HR Interview
Experience: I gave my interview at arya honda Santa Cruz the intervieweer quarled with me she was very rude had loads of attitude branded me for wearing casuals while i was wearing formal wears I was sitting normally branded me for sitting in slouchy positions eventually that simi rejected me nobody wants your job who wants to work with a madam like you and on job fair it's your responsibility to call me send the proper address!!! You were very demotivatIng nature and was one of the worst interviews of my life
Tips: I gave my interview at arya honda Santa Cruz the intervieweer quarled with me she was very rude had loads of attitude branded me for wearing casuals while i was wearing formal wears I was sitting normally branded me for sitting in slouchy positions eventually that simi rejected me nobody wants your job who wants to work with a madam like you and on job fair it's your responsibility to call me send the proper address!!! You were very demotivatIng nature and was one of the worst interviews of my life

Skills: Communication
College Name: Mumbai University

4 Interview Rounds

Interview Questions

Mahindra Automotives Interview FAQs

How many rounds are there in Mahindra Automotives Customer Care Manager interview?
Mahindra Automotives interview process usually has 3 rounds. The most common rounds in the Mahindra Automotives interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for Mahindra Automotives Customer Care Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mahindra Automotives . The most common topics and skills that interviewers at Mahindra Automotives expect are Inventory Management, Spare Parts, MIS, Project Management and Relationship Management.
What are the top questions asked in Mahindra Automotives Customer Care Manager interview?

Some of the top questions asked at the Mahindra Automotives Customer Care Manager interview -

  1. What is the function of common rail system in diesel eng...read more
  2. How do you analysis of failed part under warra...read more
  3. Regarding expectati...read more

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Mahindra Automotives Customer Care Manager Salary
based on 19 salaries
₹14.9 L/yr - ₹22 L/yr
179% more than the average Customer Care Manager Salary in India
View more details

Mahindra Automotives Customer Care Manager Reviews and Ratings

based on 4 reviews

5.0/5

Rating in categories

4.6

Skill development

5.0

Work-Life balance

4.4

Salary & Benefits

5.0

Job Security

4.8

Company culture

4.4

Promotions/Appraisal

4.9

Work Satisfaction

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