AmbitionBox
Interview Questions
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Filter interviews by
Chowgule Industries Customer Care Manager Interview Questions and Answers
Chowgule Industries Customer Care Manager Interview Experiences
1 interview found
Selected
I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.
(2 Questions)
- Q1. What is your total experience?
- Ans.
I have 8 years of experience in customer care management.
8 years of experience in customer care management
Managed a team of 15 customer care representatives
Implemented new customer service strategies to improve satisfaction
Handled escalated customer complaints effectively
- Q2. What duties did you perform during your previous role?
- Ans.
Managed a team of customer care representatives, handled customer escalations, analyzed customer feedback, and implemented process improvements.
Managed a team of customer care representatives
Handled customer escalations
Analyzed customer feedback
Implemented process improvements
(2 Questions)
- Q1. How will you be handling irate customers? what is that you did in such scenarios at your previous employment?
- Ans.
I handle irate customers by remaining calm, actively listening to their concerns, empathizing with them, and finding a solution to their problem.
Remain calm and composed
Listen actively to the customer's concerns
Empathize with the customer's situation
Find a solution to address the customer's problem
Offer alternatives or compensation if necessary
- Q2. Will you be able to handle a team?
- Ans.
Yes, I have experience managing teams in previous roles.
I have successfully managed a team of customer care representatives in my previous role, ensuring they met their targets and provided excellent customer service.
I have experience in conducting performance reviews, providing feedback, and implementing training programs to improve team performance.
I am skilled in conflict resolution and team motivation, which are es
Interview Preparation Tips
- customer care
Top trending discussions
Interview questions from similar companies
Assistant Manager Interview Questions & Answers
Interface Microsystems
Anonymous
posted on 19 Dec 2022
Selected
I applied via Company Website and was interviewed in Nov 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Why are you join this company
- Ans. I am join this it my passion for engineering
- Q2. Can be trained condicates your company
- Ans. Just 1 months training that in your company are decide you will be haired
Interview Preparation Tips
- Recruitment
It's in investing in four years in college
Technical
(3 Questions)
- Q1. Tell me about yourself.
- Q2. What is your current CTC
- Q3. No any other interview
Interview Preparation Tips
Assistant Manager Interview Questions & Answers
Ceat Specialty Tyres
Anonymous
posted on 16 Apr 2023
Selected
I applied via Referral and was interviewed before Apr 2022. There were 3 interview rounds.
(1 Question)
- Q1. Electrical knowledge About motor, substation, plc and drives
(1 Question)
- Q1. Personal life and Salary
Assistant Manager Interview Questions & Answers
Ceat Specialty Tyres
Anonymous
posted on 19 Dec 2024
Selected
I applied via Approached by Company and was interviewed in Jun 2024. There was 1 interview round.
The interview focused primarily on my previous experience and my understanding of the role.
Interview Preparation Tips
I applied via Job Portal and was interviewed in Apr 2021. There was 1 interview round.
Interview Questionnaire
6 Questions
- Q1. Technical knowledge
- Q2. Job flexibility
- Q3. Personal info
- Q4. Experience details
- Q5. Job profile
- Q6. Detailed explanation
Interview Preparation Tips
Senior Manager Interview Questions & Answers
Enco Engineers Combine
Rajender Singh Chauhan
posted on 27 Mar 2025
Selected
I appeared for an interview before Mar 2024, where I was asked the following questions.
- Q1. What are effective strategies for managing a plant to achieve optimal performance with zero breakdowns?
- Ans.
Implementing proactive maintenance, training, and data analysis ensures optimal plant performance with zero breakdowns.
Implement a predictive maintenance program using IoT sensors to monitor equipment health.
Conduct regular training sessions for staff on equipment operation and safety protocols.
Utilize data analytics to identify trends and potential failure points in machinery.
Establish a culture of continuous improvem...
- Q2. How do you manage the Weld VU and VSa audit processes?
- Ans.
I ensure effective management of Weld VU and VSa audits through structured processes, team collaboration, and continuous improvement.
Establish clear audit objectives and criteria to align with organizational goals.
Utilize a checklist to ensure all necessary components are covered during the audit.
Conduct regular training sessions for the audit team to keep them updated on best practices.
Implement a feedback loop post-a...
- Q3. What strategies can be implemented to manage spare part inventory within a monthly budget?
- Ans.
Implementing effective strategies for spare part inventory management can optimize costs and ensure availability within budget constraints.
Conduct regular inventory audits to identify slow-moving or obsolete parts, allowing for better allocation of budget.
Utilize just-in-time (JIT) inventory practices to reduce holding costs while ensuring parts are available when needed.
Implement a demand forecasting system to predict...
- Q4. What strategies can be employed to effectively manage a cost savings project?
- Ans.
Implementing strategic planning, stakeholder engagement, and continuous monitoring ensures successful cost savings project management.
Define clear objectives: Establish specific, measurable goals for cost savings, such as reducing operational costs by 15% within a year.
Engage stakeholders: Involve key stakeholders early to gain buy-in and insights, ensuring alignment with organizational goals.
Conduct thorough analysis:...
(2 Questions)
- Q1. Questions on current job
- Q2. Architectural concepts
Interview Preparation Tips
akash sahu
Interview Questionnaire
9 Questions
- Q1. Your Dream
- Ans.
My dream is to create innovative software solutions that positively impact people's lives.
Developing cutting-edge technology
Solving complex problems
Improving user experience
Collaborating with talented individuals
Making a difference in society
- Q2. WHy you want to join this orgainsation
- Ans.
I am excited to join this organization because of its reputation for innovation and commitment to employee growth.
I am impressed by the company's track record of developing cutting-edge software solutions.
I am excited about the opportunity to work with a team of talented and motivated engineers.
I appreciate the company's focus on employee development and growth.
I am drawn to the company's culture of innovation and coll...
- Q3. How much can you work with this organisation
- Ans.
I am willing to work full-time with this organization and put in extra hours if required.
I am committed to delivering quality work within deadlines
I am open to working overtime and on weekends if necessary
I am willing to take on additional responsibilities if needed
- Q4. About your family
- Q5. Firstly about yourself
- Q6. Strengths , weakness
- Q7. Basic C questions . Difference between structure and union
- Q8. How can we attach one variable from one file to another
- Ans.
To attach one variable from one file to another, we can use import or require statements in programming languages.
In JavaScript, we can use the 'require' statement to import a variable from another file.
In Python, we can use the 'import' statement to import a variable from another file.
We can also use the 'export' statement in the source file to export the variable and then import it in the destination file.
The syntax ...
- Q9. Where will you think about yourself after 3 years i this organisation
Interview Preparation Tips
Experience: First round of written test is of aptitute and data analysis . questions are easy 30 questions in 40 . Be fast as time is less.
second round of written test consists of all other section each section involves 15 questions .
Questions are easy just go through your syllabus , course books nothing special .
If you are preparing for GATE will be really beneficial .
for C go trough Depth in C . very basic questions asked for it.
for MATLAB learn the basic determinant rules questions involved that . Only basic of MATLAB no image processing or higher level programming ..
Tips: attempt ass many as questions .. Try to attempt all sections . If you are strong in programming make do attempt C and MATLAB portion . as there is post for software department also in organisation . Main department is the core department for that do attempt other portions .
Duration: 120 minutes
Round: Resume Shortlist
Experience: They are not gonna to see your certificates , They are even not much interested in your CGPA .
If your CGPA is low you should have an accurate reason for that if they ask .
Tips: Your Resume should be Short and Compact . Don't make it too large . 1 , 1.5 pages will be enough .
the thing which you want to show to HR majorly in your RESUME should be keep at upper portion , it can be your qualification , your achievements(IIT rank , KVPY etc.) or whatever you feels sholud be on top. you should have deep knowledge about your projects and internship . Each and every thing thing written in your RESUME should be clear to you and able to explain to them .
Round: Group Discussion
Experience: Easy not much stress .
Tips: Be confident . try to give your different point of view of a particiular thing . don't stop suddenly while saying anything .
Duration: 120 minutes
Round: Problem Statement
Experience: not a easy question as i am not able to give accurate answer.
HR will give some time to solve the problem .
Tips: Try to give answer. even if you don't know try to give different explanation for it . give 3-4 different explanations. always trying to solve the question .
Round: HR Interview
Experience: little bit tough . Your anwer should be different . it should not be copied from somewhere .
depends on how you know yourself.
Tips: Have smile on your face . Give all answer with smile . don't hesitate . Give each and every answer .
be fluent . let the HR complete the question and then answer.
Round: Technical Interview
Tips: go through depth in C . knows the basic concept of each chapter . give complete explanation . be accurate .
General Tips: Be confident and smile on your face .
Skills: C , EDC, MATLAB, Control system
College Name: NIT BHOPAL
Motivation: good work culture . easy job . not much work stress . nice wore location .
good seniors review . Also have chance to go abroad in early days .
Funny Moments: HR had taken about 90% interview while thing me as other student , as he didn't took my RESUME . by in the last he told the wrong name . I made correction to him by saying that sorry sir it's my mistake that i haven't give you my RESUME . but actually he hasn't took my RESUME . means i admire my mistake infact its his mistake .
Senior Engineer Interview Questions & Answers
Enco Engineers Combine
Anonymous
posted on 17 Jan 2024
Selected
I appeared for an interview in Dec 2023.
(1 Question)
- Q1. Past experiences & qualification , job flexibility
(1 Question)
- Q1. Tool room related
Reasoning, enlish , appitude
(1 Question)
- Q1. Job leave resonal , future planing
Chowgule Industries Interview FAQs
Tell us how to improve this page.
Chowgule Industries Interviews By Designations
Interview Questions for Popular Designations
- Customer Care Executive Interview Questions
- Non Voice Customer Care Executive Interview Questions
- Customer Care Associate Interview Questions
- Customer Service Executive Interview Questions
- Customer Care Representative Interview Questions
- Customer Care Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Show more
Chowgule Industries Customer Care Manager Interview Process
based on 1 interview
Interview experience
Interview Questions from Similar Companies
Chowgule Industries Customer Care Manager Reviews and Ratings
based on 3 reviews
Rating in categories
|
Sales Executive
29
salaries
|  ₹1.4 L/yr - ₹4.2 L/yr |
|
Service Advisor
23
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
|
Relationship Manager
21
salaries
| ₹1.3 L/yr - ₹6 L/yr |
|
Executive Accountant
15
salaries
| ₹1 L/yr - ₹3.5 L/yr |
|
Customer Care Executive
15
salaries
| ₹1 L/yr - ₹2.9 L/yr |
Caparo Engineering India
Marelli
Enco Engineers Combine
Seoyon E-hwa Automotive
- Home >
- Interviews >
- Chowgule Industries Interview Questions >
- Chowgule Industries Customer Care Manager Interview Questions
