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I applied via Company Website and was interviewed in Mar 2024. There were 2 interview rounds.
I have 8 years of experience in customer care management.
8 years of experience in customer care management
Managed a team of 15 customer care representatives
Implemented new customer service strategies to improve satisfaction
Handled escalated customer complaints effectively
Managed a team of customer care representatives, handled customer escalations, analyzed customer feedback, and implemented process improvements.
Managed a team of customer care representatives
Handled customer escalations
Analyzed customer feedback
Implemented process improvements
I handle irate customers by remaining calm, actively listening to their concerns, empathizing with them, and finding a solution to their problem.
Remain calm and composed
Listen actively to the customer's concerns
Empathize with the customer's situation
Find a solution to address the customer's problem
Offer alternatives or compensation if necessary
Yes, I have experience managing teams in previous roles.
I have successfully managed a team of customer care representatives in my previous role, ensuring they met their targets and provided excellent customer service.
I have experience in conducting performance reviews, providing feedback, and implementing training programs to improve team performance.
I am skilled in conflict resolution and team motivation, which are es
I applied via Recruitment Consulltant and was interviewed in Nov 2023. There were 3 interview rounds.
I applied via Company Website and was interviewed before Jul 2023. There was 1 interview round.
I applied via Naukri.com and was interviewed in Oct 2022. There were 3 interview rounds.
Interview is very important answer is difficult and correct is most important
How to get reporting data and want which types reports
Chowgule Industries interview questions for popular designations
I applied via Walk-in and was interviewed before Jun 2023. There was 1 interview round.
Basic aptitude test was conducted for the short listing
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posted on 19 Dec 2024
Implemented new performance management system resulting in 20% increase in employee productivity.
Implemented new performance management system
Achieved 20% increase in employee productivity
Received recognition from senior management for successful implementation
My strength area is my ability to effectively communicate and collaborate with others.
Strong communication skills, both verbal and written
Ability to actively listen and understand others' perspectives
Experience working in diverse teams and adapting to different communication styles
Implemented various retention strategies including career development programs and flexible work arrangements.
Implemented career development programs to help employees grow within the company
Offered flexible work arrangements to accommodate different needs of employees
Provided competitive compensation and benefits packages to retain top talent
Handling people in bulk requires effective communication, organization, and leadership skills.
Establish clear communication channels to keep everyone informed
Delegate tasks efficiently to ensure work is distributed evenly
Provide regular feedback and support to maintain motivation
Create a positive work environment to foster teamwork and collaboration
The most important thing while working for an organization is maintaining a positive attitude and strong work ethic.
Maintaining a positive attitude towards work and colleagues
Demonstrating a strong work ethic by being punctual and dedicated
Continuously seeking opportunities for growth and improvement
Building strong relationships with team members and stakeholders
posted on 29 Jan 2025
I was interviewed in Dec 2024.
I applied via Naukri.com and was interviewed in Nov 2024. There was 1 interview round.
Experienced Quality Engineer with a strong background in process improvement and quality assurance.
Over 5 years of experience in quality engineering roles
Skilled in implementing and maintaining quality management systems
Proficient in conducting root cause analysis and implementing corrective actions
Certified Six Sigma Black Belt with a track record of improving process efficiency
Strong communication and teamwork skills...
Roles and responsibilities within the company include ensuring quality standards are met, conducting audits, implementing process improvements, and providing technical support.
Ensuring quality standards are met through inspections and audits
Implementing process improvements to enhance product quality
Providing technical support to production teams
Collaborating with cross-functional teams to address quality issues
Develop...
I applied via Recruitment Consulltant and was interviewed in Jul 2024. There were 2 interview rounds.
A limit switch is a device that is used to detect the presence or absence of an object within a certain range of motion.
Limit switches are commonly used in industrial applications to control machinery and equipment.
They consist of an actuator that is mechanically linked to a set of contacts, which are opened or closed depending on the position of the actuator.
Limit switches can be used to stop the motion of a machine w...
Types of cooling used in dies include water cooling, air cooling, and oil cooling.
Water cooling: uses water to remove heat from the die
Air cooling: uses air to cool the die
Oil cooling: uses oil to dissipate heat from the die
Material and hrc of die parts are crucial for determining the durability and performance of the parts.
Material selection for die parts depends on factors like strength, wear resistance, and thermal conductivity.
Common materials used for die parts include tool steels like H13, D2, and A2.
Hardness of die parts is typically measured using Rockwell Hardness Scale (HRC).
Higher HRC values indicate greater hardness and wear r...
Breakdown in dies on machine can be due to wear and tear, misalignment, overheating, or material defects.
Wear and tear from continuous use can lead to cracks or breakage in the dies.
Misalignment of the dies can cause them to wear unevenly or break prematurely.
Overheating of the dies can weaken their structure and lead to failure during operation.
Material defects in the dies, such as impurities or weak spots, can cause ...
based on 8 interviews
Interview experience
based on 133 reviews
Rating in categories
Sales Executive
29
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
Service Advisor
23
salaries
| ₹1.4 L/yr - ₹4.2 L/yr |
Relationship Manager
20
salaries
| ₹1.3 L/yr - ₹6 L/yr |
Customer Care Executive
15
salaries
| ₹1 L/yr - ₹2.9 L/yr |
Executive Accountant
15
salaries
| ₹1 L/yr - ₹3.5 L/yr |
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