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Mahindra Automotives Customer Care Manager Interview Questions and Answers

Updated 24 Jan 2023

Mahindra Automotives Customer Care Manager Interview Experiences

2 interviews found

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is the function of common rail system in diesel engine
  • Ans. 

    Common rail system is a fuel injection system used in diesel engines to improve fuel efficiency and reduce emissions.

    • The system uses a high-pressure pump to deliver fuel to a common rail that supplies fuel to individual injectors.

    • The fuel is pressurized up to 2000 bar, which allows for more precise fuel injection and better combustion.

    • The system also allows for multiple injections per cycle, which further improves fuel...

  • Answered by AI
  • Q2. How do you analysis of failed part under warranty
  • Ans. 

    Failed parts under warranty are analyzed by identifying the root cause and determining if it is a manufacturing defect or user error.

    • Collect data on the failed part and the circumstances surrounding its failure

    • Conduct a thorough investigation to identify the root cause of the failure

    • Determine if the failure was due to a manufacturing defect or user error

    • If it was a manufacturing defect, take corrective action to preven...

  • Answered by AI
Round 3 - HR 

(1 Question)

  • Q1. Regarding expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Completing their target only for number of persons
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Aptitude Test 

Aptitude test was time based and not an easy go.

Round 3 - One-on-one 

(2 Questions)

  • Q1. What is your achievement in present co. ? How is your day to day working in present co? How you achieve targets?
  • Q2. Any questions for us?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be honest and prepare common questions in advance related to your current job profile.

Customer Care Manager Interview Questions Asked at Other Companies

Q1. how will you be handling irate customers? what is that you did in ... read more
Q2. What is the function of common rail system in diesel engine
asked in Jio
Q3. What is the role of the operating system?
Q4. How do you analysis of failed part under warranty
asked in CARS24
Q5. what are the features of the car

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. All technical and soft skills
  • Q2. Market understanding
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. What work did you do in the previous company
  • Ans. I'm already experienced in Maruti Suzuki, so I'm explaining about work process
  • Answered Anonymously
  • Q2. Why did you left that company
  • Q3. I'm working in 3 years in that company, but salary is not increasing continuously
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I applied via Company Website and was interviewed in Mar 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Why you left your previous job?
  • Q2. What’s your salary expectation
  • Q3. Share some experience of yours what was your work profile in cars24

Interview Preparation Tips

Topics to prepare for Maruti Suzuki Customer Care Executive interview:
  • Presentation Skills
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Company Website and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. What do you like most about working here?
  • Q2. What is your biggest strength?
  • Q3. Why do we hire you?
  • Ans. For this role because of my relevant skills, experience, and passion for the industry
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Understand your industry
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Apr 2023. There were 3 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Expected salary
Round 2 - Work experience 

(1 Question)

  • Q1. Fresher or experience
Round 3 - Technical 

(1 Question)

  • Q1. Excel ms office system knowledge
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Selected Selected

I was interviewed before May 2022.

Round 1 - Technical 

(3 Questions)

  • Q1. I hope BMW is a good
  • Ans. Thare are caring and marketing exilent in BMW company
  • Answered Anonymously
  • Q2. Bmw car is amazing but value is down in market
  • Q3. When I see bmw my heart say amazing 😍🤩...

I was interviewed in Jun 2017.

Interview Questionnaire 

4 Questions

  • Q1. Tell me something about yourself
  • Q2. What are your goals in life
  • Q3. What you know about shamam motors
  • Ans. 

    Shamam Motors is a renowned automobile company known for its high-quality vehicles and exceptional customer service.

    • Shamam Motors is a well-established automobile company.

    • They are known for producing high-quality vehicles.

    • The company is recognized for its exceptional customer service.

    • Shamam Motors offers a wide range of vehicles including sedans, SUVs, and trucks.

    • They have a strong presence in both domestic and interna...

  • Answered by AI
  • Q4. 10 more questions

Interview Preparation Tips

Round: HR Interview
Experience: I gave my interview at arya honda Santa Cruz the intervieweer quarled with me she was very rude had loads of attitude branded me for wearing casuals while i was wearing formal wears I was sitting normally branded me for sitting in slouchy positions eventually that simi rejected me nobody wants your job who wants to work with a madam like you and on job fair it's your responsibility to call me send the proper address!!! You were very demotivatIng nature and was one of the worst interviews of my life
Tips: I gave my interview at arya honda Santa Cruz the intervieweer quarled with me she was very rude had loads of attitude branded me for wearing casuals while i was wearing formal wears I was sitting normally branded me for sitting in slouchy positions eventually that simi rejected me nobody wants your job who wants to work with a madam like you and on job fair it's your responsibility to call me send the proper address!!! You were very demotivatIng nature and was one of the worst interviews of my life

Skills: Communication
College Name: Mumbai University

Interview Questionnaire 

3 Questions

  • Q1. Education
  • Q2. Life
  • Q3. Family

Mahindra Automotives Interview FAQs

How many rounds are there in Mahindra Automotives Customer Care Manager interview?
Mahindra Automotives interview process usually has 3 rounds. The most common rounds in the Mahindra Automotives interview process are Resume Shortlist, Aptitude Test and One-on-one Round.
How to prepare for Mahindra Automotives Customer Care Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Mahindra Automotives . The most common topics and skills that interviewers at Mahindra Automotives expect are Inventory Management, Spare Parts, MIS, Project Management and Relationship Management.
What are the top questions asked in Mahindra Automotives Customer Care Manager interview?

Some of the top questions asked at the Mahindra Automotives Customer Care Manager interview -

  1. What is the function of common rail system in diesel eng...read more
  2. How do you analysis of failed part under warra...read more
  3. Regarding expectati...read more

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Mahindra Automotives Customer Care Manager Interview Process

based on 1 interview

Interview experience

1
  
Bad
View more

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Mahindra Automotives Customer Care Manager Salary
based on 25 salaries
₹11 L/yr - ₹25 L/yr
149% more than the average Customer Care Manager Salary in India
View more details

Mahindra Automotives Customer Care Manager Reviews and Ratings

based on 5 reviews

5.0/5

Rating in categories

4.7

Skill development

5.0

Work-life balance

4.3

Salary

4.7

Job security

4.8

Company culture

4.0

Promotions

4.9

Work satisfaction

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