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Mahindra Automotives Customer Care Manager Interview Questions and Answers
Mahindra Automotives Customer Care Manager Interview Experiences
2 interviews found
Anonymous
(2 Questions)
- Q1. What is the function of common rail system in diesel engine
- Ans.
Common rail system is a fuel injection system used in diesel engines to improve fuel efficiency and reduce emissions.
The system uses a high-pressure pump to deliver fuel to a common rail that supplies fuel to individual injectors.
The fuel is pressurized up to 2000 bar, which allows for more precise fuel injection and better combustion.
The system also allows for multiple injections per cycle, which further improves fuel...
- Q2. How do you analysis of failed part under warranty
- Ans.
Failed parts under warranty are analyzed by identifying the root cause and determining if it is a manufacturing defect or user error.
Collect data on the failed part and the circumstances surrounding its failure
Conduct a thorough investigation to identify the root cause of the failure
Determine if the failure was due to a manufacturing defect or user error
If it was a manufacturing defect, take corrective action to preven...
(1 Question)
- Q1. Regarding expectations
Interview Preparation Tips
Aptitude test was time based and not an easy go.
(2 Questions)
- Q1. What is your achievement in present co. ? How is your day to day working in present co? How you achieve targets?
- Q2. Any questions for us?
Interview Preparation Tips
Top trending discussions
Interview questions from similar companies
(3 Questions)
- Q1. What work did you do in the previous company
- Ans. I'm already experienced in Maruti Suzuki, so I'm explaining about work process
- Q2. Why did you left that company
- Q3. I'm working in 3 years in that company, but salary is not increasing continuously
Interview Questionnaire
4 Questions
- Q1. Tell us something about your self, summer inetrnship, family etc. ?
- Ans.
I am a hardworking individual with a passion for learning and growth. I completed a summer internship in marketing and come from a supportive family.
I am a hardworking individual
Passionate about learning and growth
Completed a summer internship in marketing
Come from a supportive family
- Q2. Demonstrate how will you retain an employee at your dealer's?
- Ans.
To retain an employee, I will focus on creating a positive work environment and offering opportunities for growth and development.
Offer competitive salaries and benefits
Provide opportunities for training and development
Create a positive work culture with open communication and recognition
Offer flexible work arrangements
Provide opportunities for career advancement within the company
Regularly check in with employees to a...
- Q3. Are you comfortable with working in different city and travelling?
- Ans.
Yes, I am comfortable with working in different cities and travelling.
I have previous experience working in different cities and travelling for work.
I am adaptable and can quickly adjust to new environments.
I enjoy exploring new places and meeting new people.
I understand the importance of being flexible and available for work-related travel.
I am willing to make necessary arrangements to ensure smooth travel and work ex
- Q4. Why did you enter the GD late?
- Ans.
I apologize for being late. I had an emergency that I had to attend to.
I had an unexpected emergency that required my immediate attention
I made sure to inform the organizers as soon as I could
I understand the importance of punctuality and will ensure it in the future
Interview Preparation Tips
Experience: Its a simple test to check your people skills, your personality and whether you are capable to handle difficult situations
Tips: Its very simple, no need to worry abt it. Everyone clears this one.
Round: Group Discussion
Experience: The GD took place on 12th feb and so the topic was very recent. Everybody had abundant data and thus plenty of points to make. It was a well structured GD, 10 minutes to discuss and 5 minutes to individually conclude the topic. I made my first point pretty late which was a wrong thing to do as I was asked about this in my interview. Later on I was successful to put 3-4 distinct points and as I was 8th amongst 10 ppl I could structure my conclusion well.
Tips: 1. Please read about the recent topics in newspaper.2.Numbers aren't important they don't make much difference. 3. If you are applying for marketing/sales job be presentable, improve your diction and grammar. 4.Make distinct points.
Duration: 15 minutes
Round: HR Interview
Experience: The HRs were very calm and poised, they gave me enough time to frame my answers. Overall it was a pleasant experience.
Tips: Be yourself and show that you need this job. Show that you come from a family which is supportive and that you are flexible when it comes to location.
College Name: KJ SOMAIYA INSTITUTE OF MANAGEMENT STUDIES AND RESEARCH
Pawan Kumar
I was interviewed in Jun 2017.
Interview Preparation Tips
Experience: it was very optimistic.
Tips: always be positive
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. What improvements you did in your last company ?
Interview Preparation Tips
Arun Kumar
I applied via Campus Placement
Interview Preparation Tips
Experience: Almost the entire group went off topic confusing commercialisation with privatisation. Inspite of HR manager's intervention regarding misinterpretation , group continued with privatisation.
Tips: Technical firms are not expecting high level of GD & communication skills (except when the profile demands so) . You are expected to atleast be able to keep your view point with some logical support.
If you are able to raise 2-3 points in a polite way , you are highly likely to be selected.
If the GD you are appearing is for a profile like marketing , sales or where end to end interaction matters much , u need to be highly skillfull at your communication.
Skill Tips: You must be able to relate your text book knowledge with the practical world. Focus on the applications of whatever you study.
Skills: Design Engineering, Team Leader, Team Player
College Name: NIT Jalandhar
I applied via Campus Placement and was interviewed before Aug 2020. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. It was technial and some hr questions
Interview Preparation Tips
So whatever you have done worked get completed hold on it.
I applied via Campus Placement and was interviewed before Oct 2021. There were 3 interview rounds.
General Aptitude test , Reasoning
(2 Questions)
- Q1. Technical test with Mechanical background
- Q2. Projects done during academic
- Ans.
During my academic years, I completed several projects related to marketing and business management.
Developed a marketing plan for a local restaurant as part of a marketing course
Conducted a market research project on consumer behavior for a business management course
Created a business plan for a startup as part of an entrepreneurship course
Collaborated with a team to develop a social media strategy for a nonprofit org
Interview Preparation Tips
Revisit basic technical fundamentals
I applied via Recruitment Consultant and was interviewed before Apr 2020. There were 5 interview rounds.
Interview Questionnaire
3 Questions
- Q1. Are you aware about electronics Architectures of Commercial Vehicles ?
- Ans.
Yes, I am aware of electronics architectures of commercial vehicles.
I have experience working with CAN (Controller Area Network) bus systems.
I am familiar with the various electronic control units (ECUs) used in commercial vehicles.
I understand the importance of proper wiring and grounding in electronic systems.
I have knowledge of diagnostic tools and software used for troubleshooting electronic issues.
I am aware of th...
- Q2. Why required brake in Vehicles ?
- Ans.
Brakes are required in vehicles to slow down or stop the vehicle when necessary.
Brakes help to prevent accidents by allowing the driver to slow down or stop the vehicle when necessary
They also help to maintain control of the vehicle while driving
Different types of brakes include disc brakes, drum brakes, and anti-lock brakes
Regular maintenance of brakes is important to ensure they are functioning properly
- Q3. What is Ackerman angle ?
- Ans.
Ackerman angle is the angle formed between the steering axis and a line drawn through the center of the wheel.
It is used in the design of steering systems for vehicles.
It helps to determine the turning radius of a vehicle.
The angle varies depending on the type of vehicle and its intended use.
A larger Ackerman angle is used for vehicles that require tighter turning radius, such as go-karts.
A smaller Ackerman angle is us...
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