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CARS24 Customer Care Manager Interview Questions and Answers

Updated 7 May 2023

CARS24 Customer Care Manager Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. How is the car quality.
  • Ans. 

    Our cars are of exceptional quality, built with precision and attention to detail.

    • Our cars undergo rigorous testing and quality control measures before leaving the factory.

    • We use high-quality materials and advanced technology to ensure durability and reliability.

    • Our cars have received numerous awards and accolades for their quality and performance.

    • Customer satisfaction surveys consistently rate our cars as among the be

  • Answered by AI
  • Q2. What are the features of the car
  • Ans. 

    The car has various features that enhance comfort, safety, and performance.

    • Comfort features include air conditioning, power windows, and adjustable seats.

    • Safety features include airbags, anti-lock brakes, and rearview camera.

    • Performance features include engine power, fuel efficiency, and suspension system.

    • Other features include entertainment system, navigation system, and remote keyless entry.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - hello everyone how are you all you guys are welcome on this website...

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed before Mar 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Normal intro

Interview Preparation Tips

Interview preparation tips for other job seekers - wear formal

I applied via Referral and was interviewed in Feb 2019. There were 3 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About Indiamart?
  • Q2. About B2b marketing
  • Q3. Are you able to field sales?
  • Ans. 

    Yes, I have experience in field sales and am confident in my ability to handle it.

    • I have experience in field sales and have consistently met or exceeded sales targets.

    • I am comfortable approaching potential customers and building relationships with them.

    • I am able to identify customer needs and recommend products or services that meet those needs.

    • I am skilled in negotiating and closing sales deals.

    • For example, in my prev...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Wear only and only formal uniform and be on time when your interview is scheduled

I applied via Naukri.com and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

It was very learning interview, you can find your ability

Interview Preparation Tips

Interview preparation tips for other job seekers - All good just be confident and tell about what you are and what is your expertise

I applied via Indeed and was interviewed in Aug 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What is your strategy
  • Ans. 

    My strategy is to prioritize tasks, delegate responsibilities, and maintain open communication with team members.

    • Prioritize tasks based on urgency and importance

    • Delegate responsibilities to team members based on their strengths and abilities

    • Maintain open communication with team members to ensure everyone is on the same page

    • Regularly assess progress and adjust strategy as needed

    • Lead by example and set a positive tone fo...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - What is your strength and weakness

I applied via Referral and was interviewed in May 2017. There were 4 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. What Is job timing
  • Q2. What is salray cycl
  • Ans. 

    Salary cycle refers to the frequency at which employees are paid, such as weekly, bi-weekly, or monthly.

    • Salary cycle can vary depending on the company's policies and practices.

    • Common salary cycles include weekly, bi-weekly (every two weeks), semi-monthly (twice a month), and monthly.

    • Some companies may also offer different salary cycles for different employee groups, such as hourly vs. salaried employees.

    • Understanding t...

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: I do have 5yrs exp in sales i used to worked with many big company

General Tips: I gave interview coz of my skill as per my skill i got selected
Skills: Gd&t Symbols, Sales, Communication, Body Language, Problem Solving, Leadership, Presentation Skills, Time Management, Decision Making Skills
Duration: <1 week

I applied via Referral and was interviewed before Mar 2017. There were 6 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Interview taken by hr
  • Q2. Myself, previous company, Experience

Interview Preparation Tips

Round: Test
Experience: Aptitude test

Round: Resume Shortlist
Experience: I had given interview infront of Naveen Kumar Gagwani.
He short listed my cv

Round: Case Study Interview
Experience: The interviewer asked me
Can you sell me a mobile
And I sold him.

General Tips: It's has a selection procedure.
You can attend interview with good level of confidence.
Skills: MARKETING APTITUDE, Marketing, Communication, Body Language, Problem Solving, Analytical Skills, Presentation Skills
Duration: <1 week

I applied via Naukri.com and was interviewed before Mar 2017. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. About Previous profile. The challenges in professional life
  • Q2. How long you would like to work in the company
  • Ans. 

    I am looking to establish a long-term career with the company and grow professionally.

    • I am committed to contributing to the company's success for the foreseeable future

    • I am eager to take on new challenges and responsibilities within the organization

    • I value stability and growth opportunities in my career

  • Answered by AI
  • Q3. About CTC

Interview Preparation Tips

Round: Resume Shortlist
Experience: Based on education and previous work experience.

Skills: Communication, Body Language, Analytical Skills, Presentation Skills
Duration: >3 Months

I applied via Naukri.com and was interviewed before Jan 2021. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Why are you looking for a change?
  • Q3. Tell me about yourself.
  • Q4. Share details of your previous job.
Round 3 - One-on-one 

(1 Question)

  • Q1. Sale me a Pen,why should I Hire you
  • Ans. 

    I can sell you a pen by showing you how it can solve your problems and increase your productivity.

    • I understand that you need a pen to write down important information and ideas.

    • This pen has a comfortable grip and writes smoothly, making it easy to use for extended periods of time.

    • It also has a clip that can attach to your notebook or shirt pocket, ensuring that you always have it on hand.

    • By investing in this pen, you'l...

  • Answered by AI
Round 4 - HR 

(1 Question)

  • Q1. What are your salary expectations?
Round 5 - Final tound 

(2 Questions)

  • Q1. Nothing to add over here
  • Q2. Why didi you chose sales
Round 6 - Aptitude Test 

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them you are here for Making money

I applied via Recruitment Consulltant and was interviewed before Jun 2021. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Basiv things in sales and handling rejection
  • Ans. 

    Sales basics and handling rejection are crucial skills for an Assistant Manager.

    • Sales basics include understanding the product, identifying potential customers, and effective communication.

    • Handling rejection involves not taking it personally, learning from it, and persisting with a positive attitude.

    • Developing a growth mindset and focusing on the long-term goals can help in dealing with rejection.

    • Building strong relati...

  • Answered by AI
  • Q2. Share your ideas along with example from your past

Interview Preparation Tips

Interview preparation tips for other job seekers - be active and answer confidently
share

CARS24 Interview FAQs

How many rounds are there in CARS24 Customer Care Manager interview?
CARS24 interview process usually has 2 rounds. The most common rounds in the CARS24 interview process are Resume Shortlist and Technical.
What are the top questions asked in CARS24 Customer Care Manager interview?

Some of the top questions asked at the CARS24 Customer Care Manager interview -

  1. what are the features of the ...read more
  2. how is the car quali...read more

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CARS24 Customer Care Manager Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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