Lifeworks Wellbeing Solutions India Process Champion Interview Questions and Answers

Q1. They mentioned that we will be working from Google office with facilities like food and transport. Which was true but they did not mention that it was not permanent as we are the vendors
Add your answer
Q2. Don’t remember much
Add your answer

Q1. What is accruals
Ans. 
Accruals refer to expenses that have been incurred but not yet paid for.
• Accruals are used to match expenses with revenues in the same accounting period.

• They are recorded as liabilities on the balance sheet until they are paid.

• Examples include accrued salaries, interest, and taxes.

• Accruals help provide a more accurate representation of a company's financial position.
Answered by AI
Add your answer
Q2. What is provisions
Ans. 
Provisions are funds set aside for future expenses or losses.
• Provisions are typically made to cover potential future liabilities or expenses.

• They are recorded as a liability on the balance sheet until they are utilized.

• Examples of provisions include warranty provisions, bad debt provisions, and restructuring provisions.
Answered by AI
Add your answer
Q3. What is pre payment
Ans. 
Prepayment is a payment made before the actual due date of an invoice or bill.
• Prepayment helps in ensuring timely payment and can sometimes lead to discounts.

• It is common in industries like real estate, where tenants may prepay rent for a few months.

• Prepayment can also refer to paying for goods or services in advance before receiving them.
Answered by AI
Add your answer

We were given a scenario where client and Admin was in discussion. basically, client was bit rude, and Admin was supposed to handle him carefully so that it will not cause adverse impact over the business.

Q1. Service management related questions
Add your answer
Q2. Incident management
Add your answer
Q3. Problem management
Add your answer
Q4. Change management
Add your answer
Q5. Service request
Add your answer

Q1. Tell me something about yourself
Add your answer
Q2. Tell me abouyou family and what is your exact work in a company
Add your answer

Q1. Have you worked on any project and if you succeed or not
Add your answer
Q2. If you have received the load of 6000 in a day how will you manage that
Ans. 
I would prioritize tasks, delegate responsibilities, and ensure efficient communication to manage the load of 6000 in a day.
• Prioritize tasks based on urgency and importance

• Delegate responsibilities to team members based on their strengths and workload

• Ensure clear communication channels to avoid bottlenecks and delays

• Monitor progress regularly and make adjustments as needed

• Utilize technology and automation tools to stre
Answered by AI
Add your answer

Simple Math, reasoning, English are in test.

Q1. Basic introduction round
Add your answer

Q1. Operation related questions
Add your answer
Q2. How to calculate shrinkage.
Ans. 
Shrinkage is calculated by dividing the total amount of time an employee is not available to work by the total scheduled work time.
• Calculate total scheduled work time for a specific period (e.g. a day, week, month).

• Determine the total amount of time employees are not available to work due to breaks, meetings, training, etc.

• Divide the total time employees are not available by the total scheduled work time to get the shr
Answered by AI
View 1 more answer
Q3. How to calculatea attrition.
Ans. 
Attrition rate is calculated by dividing the number of employees who left the company during a certain period by the average number of employees during that same period.
• Calculate the number of employees who left the company during a specific time frame.

• Calculate the average number of employees during that same time frame.

• Divide the number of employees who left by the average number of employees to get the attrition rat...read more
Answered by AI
View 1 more answer
Q4. How to handle the team
Add your answer

Q1. Reason for leaving current job
Ans. 
Seeking new challenges and growth opportunities
• Desire for career advancement

• Looking for a new challenge

• Seeking opportunities for professional growth

• Company restructuring or downsizing

• Relocation to a new area
Answered by AI
Add your answer

We have to prepared for Aptitude. Now a days all companies are taking aptitude as screening process

Q1. All about Experience
Add your answer

Q1. Work experience and knowledge test
Add your answer

Q1. Expections of salary
Ans. 
I am open to discussing salary based on the responsibilities and expectations of the role.
• I am flexible and open to negotiation based on the job requirements.

• I am looking for a competitive salary that reflects my experience and skills.

• I am more focused on finding the right fit for the role rather than a specific salary number.
Answered by AI
Add your answer

Q1. Past job experience
Add your answer
Q2. Basic banking operations
Add your answer