Brand Champion Interview Questions and Answers

Selling EVs requires understanding their benefits and market demand.

• Highlight the cost savings and environmental benefits of EVs

• Emphasize the growing demand for EVs in the market

• Explain the various uses of EVs, such as personal transportation or fleet vehicles

• Provide test drives and demonstrations to showcase the performance and features of EVs

Ola offers convenience, affordability, and safety compared to other cars.

• Convenience: Ola provides easy booking through the app, with options for different types of vehicles and payment methods.

• Affordability: Ola often offers competitive pricing and discounts, making it a cost-effective choice for transportation.

• Safety: Ola drivers undergo background checks and the app allows for real-time tracking of the ride for added security.

• Benefits: Ola Prime offers premium cars for a m...read more

Listen to their concerns, empathize, apologize, offer a solution, follow up

• Listen actively to their complaints without interrupting

• Empathize with their frustration and show understanding

• Apologize for the inconvenience caused, even if it wasn't directly your fault

• Offer a solution or compensation to resolve the issue

• Follow up with the customer to ensure their satisfaction and build trust