Brand Champion Interview Questions and Answers

Selling EVs requires understanding their benefits and market demand.

• Highlight the cost savings and environmental benefits of EVs

• Emphasize the growing demand for EVs in the market

• Explain the various uses of EVs, such as personal transportation or fleet vehicles

• Provide test drives and demonstrations to showcase the performance and features of EVs

Listen to their concerns, empathize, apologize, offer a solution, follow up

• Listen actively to their complaints without interrupting

• Empathize with their frustration and show understanding

• Apologize for the inconvenience caused, even if it wasn't directly your fault

• Offer a solution or compensation to resolve the issue

• Follow up with the customer to ensure their satisfaction and build trust