Add office photos
i
Lenskart
Compare
Filter interviews by
Lenskart Customer Executive Interview Questions and Answers
1 interview found
Anonymous
Selected
I was interviewed before Jul 2022.
5 Interview Rounds
Resume Shortlist Round
Case Study Round
Know about the project and what is the role of the company and
Graduate Round (3 Questions)
- Q1. Did you agree to this job? and you know what Add Answer
- Q2. Why do you want to do Lenskart company job? Add Answer
- Q3. How will you treat the customer so that he stays with us? View Answers (1)
Group Discussion Round
It is necessary to know about the group, how the work is done in the group and what you did to work in the group.
Technical Round (2 Questions)
- Q1. Must know about the details of the assignment Add Answer
- Q2. If there is a complaint, how will the return be done? View Answers (1)
Interview Preparation Tips
Interview questions from similar companies
Selected
I applied via Recruitment Consulltant and was interviewed in Aug 2024.
4 Interview Rounds
Aptitude Test Round
Solve customer problems
Aptitude Test Round
Solving the customer's problem and getting a good review for the company and be friendly with the people who order from it in future
Case Study Round
First listen to the problems of the planet, what it wants and what it does not want, work accordingly.
Group Discussion Round
Understanding each other and conveying your message to them well and working well in a team
Interview Preparation Tips
Selected
I applied via Referral and was interviewed before Oct 2023.
4 Interview Rounds
One-on-one Round (2 Questions)
- Q1. Tell me about yourself Add Answer
- Q2. How well do you work under pressure Add Answer
Assignment Round
Write an email to the supply department that customer has not received the order
HR Round (2 Questions)
- Q1. Introduce yourself Add Answer
- Q2. Questions about company Add Answer
Technical Round (2 Questions)
- Q1. Introduce yourself Add Answer
- Q2. What are your strengths View Answers (1)
Interview Preparation Tips
Selected
I applied via Recruitment Consulltant and was interviewed in Jul 2023.
4 Interview Rounds
Resume Shortlist Round
HR Round (3 Questions)
- Q1. Briefing about company, roles and responsibility and personal interview a d salary expectation Add Answer
- Q2. Tell me about your yourself Add Answer
- Q3. What are your salary expectation Add Answer
One-on-one Round (2 Questions)
- Q1. More detail info about company Add Answer
- Q2. Personal as well as english proficiency Add Answer
Behavioral Round (1 Question)
- Q1. Formal Intro to team leader Add Answer
Interview Preparation Tips
Selected
I applied via Naukri.com and was interviewed in Mar 2024.
1 Interview Round
HR Round (1 Question)
- Q1. Tell me about your self Add Answer
rishab ric
1 Interview Round
HR Round (1 Question)
- Q1. Tell me something about yourself. View Answers (1)
Selected
I applied via Naukri.com and was interviewed in Dec 2022.
2 Interview Rounds
Resume Shortlist Round
One-on-one Round (2 Questions)
- Q1. Need good company to work i will give 100% Add Answer
- Q2. Best companies to work Add Answer
Interview Preparation Tips
I was interviewed in Apr 2022.
1 Interview Round
Customer service Round (7 Questions)
- Q1. What does customer service means to you? View Answers (9)
- Q2. Can you work night shift/day/ evening View Answers (6)
- Q3. Customer feedback company View Answers (3)
- Q4. NPS is loyalty score (customer feedback) View Answers (2)
- Q5. Grievances management View Answers (1)
- Q6. First call resolution View Answers (1)
- Q7. Turnaround point (customer problem) View Answers (2)
Interview Preparation Tips
I applied via Referral and was interviewed in Apr 2022.
3 Interview Rounds
Resume Shortlist Round
Aptitude Test Round
An English and Grammer test link is provided, and if you clear it, you are passed on to the next level
Group Discussion Round
In this round of interviews, a tenured person shall be talking to you, be it a mix of formal and informal, they shall ask you about your family, your career until now, your educational qualifications, and all in all - getting to know your English proficiency.
Interview Preparation Tips
Vikas Deep Dwivedi
I applied via Recruitment Consulltant and was interviewed in Nov 2021.
2 Interview Rounds
Aptitude Test Round
Firstly i got call from random number, as you guys get also .
She is Niti Mam HR and we do the conversation. It goes well.
Second and Third Round Taken by Manager and Associates Team Member.
They Give me the task, and i have to perform according to the situation.
The interview goes very well and Easy and They all are good,
One thing more is that they give you the full time to speak and they here you and very supportive,
As I say for the last time.........
Now I'm On the way where i have to reach.
Thanks
HR Round (1 Question)
- Q1. Give you Introduction Add Answer
Interview Preparation Tips
Lenskart Interview FAQs
Tell us how to improve this page.
Lenskart Interviews By Designations
- Lenskart Optometrist Interview Questions
- Lenskart Store Manager Interview Questions
- Lenskart Sales Associate Interview Questions
- Lenskart Sales Executive Interview Questions
- Lenskart Fashion Consultant Interview Questions
- Lenskart Area Manager Interview Questions
- Lenskart Refractionist Interview Questions
- Lenskart Salesman Interview Questions
- Show more
Interview Questions for Popular Designations
- Customer Service Executive Interview Questions
- Customer Care Executive Interview Questions
- Customer Service Associate Interview Questions
- Customer Support Executive Interview Questions
- Senior Customer Relationship Officer Interview Questions
- Customer Support Associate Interview Questions
- Engineer- Customer Support Interview Questions
- Customer Service Representative Interview Questions
- Show more
Interview Questions from Similar Companies
Fast track your campus placements
|
Store Manager
930
salaries
|  ₹2.5 L/yr - ₹6.2 L/yr |
|
Optometrist
826
salaries
| ₹1.9 L/yr - ₹5.2 L/yr |
|
Sales Executive
533
salaries
| ₹1.3 L/yr - ₹4.5 L/yr |
|
Sales Associate
316
salaries
| ₹1.8 L/yr - ₹4.2 L/yr |
|
Assistant Manager
261
salaries
| ₹4 L/yr - ₹15.6 L/yr |
Coolwinks Technologies
Specsmakers Opticians
Titan Eye Plus
GKB Opticals
Calculate your in-hand salary
- Home >
- Interviews >
- Lenskart Interview Questions >
- Lenskart Customer Executive Interview Questions
