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BigBasket Customer Executive Interview Questions and Answers

Updated 28 Oct 2024

BigBasket Customer Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2023. There were 4 interview rounds.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. How well do you work under pressure
Round 2 - Assignment 

Write an email to the supply department that customer has not received the order

Round 3 - HR 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. Questions about company
Round 4 - Technical 

(2 Questions)

  • Q1. Introduce yourself
  • Q2. What are your strengths
  • Ans. 

    My strengths include excellent communication skills, problem-solving abilities, and a strong customer focus.

    • Excellent communication skills - able to effectively communicate with customers and colleagues

    • Problem-solving abilities - skilled at identifying and resolving customer issues

    • Strong customer focus - always prioritize customer satisfaction and strive to exceed their expectations

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing to worry

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

Solve customer problems

Round 2 - Aptitude Test 

Solving the customer's problem and getting a good review for the company and be friendly with the people who order from it in future

Round 3 - Case Study 

First listen to the problems of the planet, what it wants and what it does not want, work accordingly.

Round 4 - Group Discussion 

Understanding each other and conveying your message to them well and working well in a team

Interview Preparation Tips

Interview preparation tips for other job seekers - Why do you want a job? You leave a job for money. Whatever work you are getting, hold on to it and think of moving ahead. Do that work with all your heart. Expand that work and bring out your personality as well.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. How many days starting work
  • Q2. How many days in the work
Round 2 - Assignment 

I'm Vidya I'm already working on account job

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I was interviewed in Dec 2024.

Round 1 - Aptitude Test 

Apptitude test became peaceful answerable became this company

Round 2 - HR 

(2 Questions)

  • Q1. What Was company
  • Q2. Package per annum
Round 3 - One-on-one 

(3 Questions)

  • Q1. What about you and your family
  • Q2. Why you select one on one round
  • Q3. Patents with me

Interview Preparation Tips

Interview preparation tips for other job seekers - Company give beautiful experienced with this interview
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Can you tell me about yourself?Be knowledgeable and self-assured.
  • Q2. How do you find yourself fit for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be knowledgeable and self-assured.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Jan 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Content Writing 

(2 Questions)

  • Q1. What can I do for the company?
  • Q2. And what will be my work

Interview Preparation Tips

Interview preparation tips for other job seekers - I would very much like to do this job if only I had the chance to do it once
Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via AngelList and was interviewed in Jan 2024. There was 1 interview round.

Round 1 - Aptitude Test 

Prepare well about self introduction and also prepare on analytical skills and soft skills. In Amazon. Communication is very important.

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard work
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Nov 2024.

Round 1 - One-on-one 

(1 Question)

  • Q1. Introduce yourself
  • Ans. 

    I am a dedicated and experienced customer support executive with a strong background in resolving customer issues and providing excellent service.

    • Experienced in handling customer inquiries and complaints

    • Skilled in problem-solving and conflict resolution

    • Proficient in using CRM software to track customer interactions

    • Excellent communication skills both written and verbal

  • Answered by AI
Round 2 - One-on-one 

(1 Question)

  • Q1. Some quizzes about situation customer faces while ordering

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview timings are very long. You will get to know whether you're selected or not after around 1 month.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Dec 2024.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself.
  • Q2. How do you determine if you are a good fit for this role?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, be knowledgeable.
Round 1 - One-on-one 

(1 Question)

  • Q1. Any experience as costumer care

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and work for company company will work for you

BigBasket Interview FAQs

How many rounds are there in BigBasket Customer Executive interview?
BigBasket interview process usually has 4 rounds. The most common rounds in the BigBasket interview process are One-on-one Round, Assignment and HR.

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BigBasket Customer Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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BigBasket Customer Executive Salary
based on 4 salaries
₹1.2 L/yr - ₹2.4 L/yr
44% less than the average Customer Executive Salary in India
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