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BigBasket Customer Executive Interview Questions and Answers

Updated 28 Oct 2024

1 interview found

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Customer Executive Interview Questions

user image Anonymous

posted on 28 Oct 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 6-8 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Oct 2023.

4 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. How well do you work under pressure
2

Assignment Round

Write an email to the supply department that customer has not received the order

3

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Questions about company
4

Technical Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. What are your strengths

Interview Preparation Tips

Interview preparation tips for other job seekers - nothing to worry

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

4 Interview Rounds

1

Aptitude Test Round

Solve customer problems

2

Aptitude Test Round

Solving the customer's problem and getting a good review for the company and be friendly with the people who order from it in future

3

Case Study Round

First listen to the problems of the planet, what it wants and what it does not want, work accordingly.

4

Group Discussion Round

Understanding each other and conveying your message to them well and working well in a team

Interview Preparation Tips

Interview preparation tips for other job seekers - Why do you want a job? You leave a job for money. Whatever work you are getting, hold on to it and think of moving ahead. Do that work with all your heart. Expand that work and bring out your personality as well.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. How many days starting work
  • Q2. How many days in the work
2

Assignment Round

I'm Vidya I'm already working on account job

Interview Preparation Tips

Interview preparation tips for other job seekers - Very nice
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I was interviewed in Nov 2024.

2 Interview Rounds

1

One-on-one Round (1 Question)

  • Q1. Introduce yourself
2

One-on-one Round (1 Question)

  • Q1. Some quizzes about situation customer faces while ordering

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview timings are very long. You will get to know whether you're selected or not after around 1 month.
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Jul 2024.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduce yourself
  • Q2. Why Customer Service?
2

One-on-one Round (2 Questions)

  • Q1. Tell me About Policybazaar
  • Q2. How to deal with angry customers?

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and clear
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Newspaper Ad and was interviewed in Jan 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Content Writing Round (2 Questions)

  • Q1. What can I do for the company?
  • Q2. And what will be my work

Interview Preparation Tips

Interview preparation tips for other job seekers - I would very much like to do this job if only I had the chance to do it once
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 4-6 weeks
Result
Selected  Selected

I applied via AngelList and was interviewed in Jan 2024.

1 Interview Round

1

Aptitude Test Round

Prepare well about self introduction and also prepare on analytical skills and soft skills. In Amazon. Communication is very important.

Interview Preparation Tips

Interview preparation tips for other job seekers - Hard work
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Portal and was interviewed in Jun 2024.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What is your favourite movie and why will you recommend others to watch it?
Interview experience
2
 Poor
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

HR Round (2 Questions)

  • Q1. First question that my HR asked was do you speak Marathi? How many languages you know! What is your salary expectations.
  • Q2. In 2nd round HR asking me for gaps in my cv! But he forgot that I'm fresher!

Interview Preparation Tips

Interview preparation tips for other job seekers - First of all if you have done a computer Science then don't go for interview!
There are higher chances that you not get selected even answering all questions of HR.
They are only hiring for Bcom and Mcom candidates!
But if you still want to go for interview then it's your choice!

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Any experience as costumer care

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and work for company company will work for you

BigBasket Interview FAQs

How many rounds are there in BigBasket Customer Executive interview?
BigBasket interview process usually has 4 rounds. The most common rounds in the BigBasket interview process are One-on-one Round, Assignment and HR.

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BigBasket Customer Executive Salary
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₹1.2 L/yr - ₹2.4 L/yr
45% less than the average Customer Executive Salary in India
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