Lemon Tree Hotels Guest Service Supervisor Interview Questions and Answers for Experienced

I am a dedicated and experienced Sr. Steward with a passion for providing exceptional service and ensuring guest satisfaction.

• Started my career in the hospitality industry as a server and worked my way up to Sr. Steward position

• Skilled in managing a team, handling guest complaints, and maintaining high standards of cleanliness

• Strong communication and organizational skills, able to multitask in a fast-paced environment

As a Sr. Steward, my role is to oversee the dining area, manage staff, ensure customer satisfaction, and maintain cleanliness.

• Oversee dining area operations

• Manage and train staff

• Ensure customer satisfaction

• Maintain cleanliness and hygiene standards

• Handle customer complaints and feedback

• Monitor inventory and supplies

• Implement and enforce safety regulations

I come from a close-knit family with a diverse cultural background.

• My family is very supportive and values traditions.

• We celebrate various cultural festivals together.

• I have relatives living in different parts of the world.

• My family has a history of working in hospitality industry.

I work in the dining area of a luxury hotel, ensuring guests have a pleasant dining experience.

• Responsible for setting up tables and maintaining cleanliness

• Assist guests with menu selections and provide exceptional service

• Coordinate with kitchen staff to ensure timely delivery of food

• Handle guest complaints and feedback professionally

I want to join Taj because of its reputation for excellence in hospitality and the opportunity to work in a prestigious establishment.

• Taj is known for its high standards of service and luxury

• I am impressed by Taj's commitment to guest satisfaction

• I believe working at Taj will provide me with valuable experience and growth opportunities