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Lemon Tree Hotels Guest Service Supervisor Interview Questions and Answers

Updated 22 Jun 2024

Lemon Tree Hotels Guest Service Supervisor Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Discuss with salary and duty hrs

Sopra Steria

Success to our employee's well-being? A work-life balance that's simply unbeatable.

Our employees have rated us 4 for Work-Life Balance on AmbitionBox

I applied via Walk-in and was interviewed in May 2022. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. Self introduction About ur self
  • Q2. Some basic questions related to your past experience
Round 2 - Behavioral 

(2 Questions)

  • Q1. Some basic questions related to F&B department
  • Q2. What is your experience How can you handle guest How will promote the product

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't be nervous while giving interview and always put smiling on your face and have some good knowledge to related to your department

Guest Service Supervisor Interview Questions Asked at Other Companies

Interview questions from similar companies

I applied via Other and was interviewed in Jan 2018. There were 5 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. General questionaire, salary where you working and all
  • Q2. Why are you looking for a job
  • Ans. 

    Seeking new challenges and opportunities for growth in a dynamic industry.

    • Looking to expand my skill set and knowledge in a different environment

    • Interested in taking on more responsibilities and leadership roles

    • Seeking a more competitive salary and benefits package

  • Answered by AI
  • Q3. What’s your restaurants food cost, seating capacity, cuisine reporting to
  • Ans. 

    Our restaurant has a food cost of 30%, seating capacity of 100, and serves Italian cuisine.

    • Food cost is 30%

    • Seating capacity is 100

    • Cuisine served is Italian

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: Applied online

General Tips: Confidence and apply on the right profile.
Skills: Communication And Confidence, Problem Solving, Leadership, Decision Making Skills
Duration: 1-4 weeks

I applied via Naukri.com and was interviewed before May 2018. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me about your self
  • Ans. 

    I am a dedicated and customer-focused individual with a passion for providing exceptional service.

    • I have experience working in customer service roles

    • I am a good communicator and problem solver

    • I am detail-oriented and organized

    • I enjoy working in a team environment

  • Answered by AI
  • Q2. 5 international wine name beer name cheese name
  • Ans. 

    International wine, beer, and cheese names.

    • Wine: Chianti, Rioja, Sauvignon Blanc

    • Beer: Guinness, Heineken, Corona

    • Cheese: Brie, Gouda, Roquefort

  • Answered by AI

Interview Preparation Tips

General Tips: It's very bad day i was check in the hotel like 10am
And I clear 4 round and I check out 6:30pm
Please check any paper work over there read the paper and then give u signature there is FTC program it's 18month and your salary should be same for 18months please be carefully check every thing
Skills: Communication, Body Language, Presentation Skills
Duration: 1-3 Months

I was interviewed in Aug 2017.

Interview Questionnaire 

5 Questions

  • Q1. Tell me about yourself?
  • Ans. 

    I am a dedicated and experienced Sr. Steward with a passion for providing exceptional service and ensuring guest satisfaction.

    • Started my career in the hospitality industry as a server and worked my way up to Sr. Steward position

    • Skilled in managing a team, handling guest complaints, and maintaining high standards of cleanliness

    • Strong communication and organizational skills, able to multitask in a fast-paced environment

  • Answered by AI
  • Q2. What is your role and responsibilities?
  • Ans. 

    As a Sr. Steward, my role is to oversee the dining area, manage staff, ensure customer satisfaction, and maintain cleanliness.

    • Oversee dining area operations

    • Manage and train staff

    • Ensure customer satisfaction

    • Maintain cleanliness and hygiene standards

    • Handle customer complaints and feedback

    • Monitor inventory and supplies

    • Implement and enforce safety regulations

  • Answered by AI
  • Q3. What is your family background?
  • Ans. 

    I come from a close-knit family with a diverse cultural background.

    • My family is very supportive and values traditions.

    • We celebrate various cultural festivals together.

    • I have relatives living in different parts of the world.

    • My family has a history of working in hospitality industry.

  • Answered by AI
  • Q4. Give some details about the area you are working?
  • Ans. 

    I work in the dining area of a luxury hotel, ensuring guests have a pleasant dining experience.

    • Responsible for setting up tables and maintaining cleanliness

    • Assist guests with menu selections and provide exceptional service

    • Coordinate with kitchen staff to ensure timely delivery of food

    • Handle guest complaints and feedback professionally

  • Answered by AI
  • Q5. Why you want to join taj ?
  • Ans. 

    I want to join Taj because of its reputation for excellence in hospitality and the opportunity to work in a prestigious establishment.

    • Taj is known for its high standards of service and luxury

    • I am impressed by Taj's commitment to guest satisfaction

    • I believe working at Taj will provide me with valuable experience and growth opportunities

  • Answered by AI

Interview Preparation Tips

Round: HR Interview
Experience: Simply they ask all these questions to chek you and your confidence as well as communication.
Tips: Be professional and truth.

Round: Food and Beverage manager
Experience: Manager will go through your knowledge that what you know also he will check your confidence level.
Tips: Be confident about what you know and avoid giving wrong answer.

Round: GM round
Experience: They will chek your personality,confidence and interest to work with the company.
Tips: He will be asking very few thing ...keeping smiling rather than any strange behaviour . Show your interest about the company to work with and be professional.

I was interviewed in Dec 2016.

Interview Preparation Tips

Round: Resume Shortlist
Experience: Introducing my self hr take interview after that short list my resume
Tips: For next round u have to wait for call

Round: F&B Director Round
Experience: There is actual test of you knowledge very tuft round
Tips: Good confidence require

Round: General Manager Round
Experience: There is again interview about you confidence and knowledge level
Tips: Be energetic

I was interviewed before May 2016.

Interview Preparation Tips

Round: Group Discussion
Duration: 10 hours

I applied via Walk-in and was interviewed before Dec 2019. There were 4 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Types of wine
  • Ans. 

    Types of wine include red, white, rosé, sparkling, and fortified wines.

    • Red wines are made from dark-colored grapes and have a rich, bold flavor. Examples include Cabernet Sauvignon and Merlot.

    • White wines are made from light-colored grapes and have a crisp, refreshing taste. Examples include Chardonnay and Sauvignon Blanc.

    • Rosé wines have a pink color and are made from a combination of red and white grapes. Examples incl...

  • Answered by AI
  • Q2. Types of whiskey some brands, Are you capable to do 18 hours shift .
  • Ans. 

    I am familiar with various types of whiskey brands and capable of working 18-hour shifts.

    • I am knowledgeable about popular whiskey brands such as Jack Daniels, Jameson, and Maker's Mark.

    • I am also familiar with different types of whiskey such as bourbon, scotch, and rye.

    • Regarding the 18-hour shift, I am willing and able to work long hours and maintain a positive attitude throughout.

    • I understand the importance of providin...

  • Answered by AI
  • Q3. Cold cuts, types of soup
  • Q4. About yourself

Interview Preparation Tips

Interview preparation tips for other job seekers - you must be confident and know basics of Beverage and food that's it

I applied via Campus Placement and was interviewed before Sep 2019. There were 4 interview rounds.

Interview Questionnaire 

7 Questions

  • Q1. Why the department?
  • Q2. Why this field?
  • Q3. Something about yourself?
  • Ans. 

    I am a dedicated and friendly individual with a passion for providing excellent customer service.

    • I have experience working in customer-facing roles

    • I am a good listener and problem-solver

    • I enjoy interacting with people and making their experience positive

  • Answered by AI
  • Q4. Tell me something about the world?
  • Q5. About hobbies?
  • Q6. Tell me something about your working experience?
  • Q7. Would you be a smart worker or a hard worker?

Interview Preparation Tips

Interview preparation tips for other job seekers - While giving interview we need to be prominent, clear about our words and to the point. It's not always about how you speak but then it's about how is your personality, how you behave and tackle the interview.
Thankyou😊
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all Resume tips
Round 2 - HR 

(1 Question)

  • Q1. TELL ME ABOUT YOUSELF,ABOUT YOUR FAMILY,ABOUT YOUR SPECIALIZATION
Round 3 - One-on-one 

(1 Question)

  • Q1. Same as 1st round of HR

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are fresher than dont hesitate to go for interview..
Contribute & help others!
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Lemon Tree Hotels Interview FAQs

How many rounds are there in Lemon Tree Hotels Guest Service Supervisor interview?
Lemon Tree Hotels interview process usually has 1-2 rounds. The most common rounds in the Lemon Tree Hotels interview process are HR and Behavioral.

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Lemon Tree Hotels Guest Service Supervisor Interview Process

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Lemon Tree Hotels Guest Service Supervisor Salary
based on 78 salaries
₹1.1 L/yr - ₹4 L/yr
22% less than the average Guest Service Supervisor Salary in India
View more details

Lemon Tree Hotels Guest Service Supervisor Reviews and Ratings

based on 19 reviews

4.4/5

Rating in categories

4.4

Skill development

3.9

Work-life balance

3.5

Salary

3.8

Job security

4.4

Company culture

3.2

Promotions

3.9

Work satisfaction

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