Lemon Tree Hotels Front Office Associate Interview Questions and Answers

Q1. Why you have chosen Hotel industry ? As I have commerce background
Ans. 
I chose the hotel industry because of my passion for hospitality and customer service, despite having a commerce background.
• Passion for hospitality and customer service

• Opportunities for growth and advancement

• Enjoy working in a fast-paced environment

• Desire to interact with people from diverse backgrounds
Answered by AI
Add your answer
Q2. How would you identify the guest at airport?
Ans. 
Guests can be identified at the airport by looking for their name on a sign, checking their identification documents, or contacting them via phone or email.
• Look for the guest's name on a sign or placard

• Check the guest's identification documents such as passport or driver's license

• Contact the guest via phone or email to confirm their identity
Answered by AI
Add your answer

Q1. They asked me regarding Arr and revpar
Add your answer
Q2. They asked me why want to join fo
Add your answer
Q3. They asked me about night audit process
Add your answer
Q4. They asked me regarding company how much I know about company
Add your answer

Q1. Can you provide additional information about yourself that is not included in your CV?
Ans. 
I am a passionate traveler and have visited over 20 countries.
• Passionate traveler

• Visited over 20 countries

• Enjoy experiencing different cultures
Answered by AI
Add your answer
Q2. What is your family background?
Ans. 
My family background is diverse and includes a mix of professions and cultural backgrounds.
• My family consists of individuals from various professions such as doctors, teachers, engineers, and business owners.

• We come from different cultural backgrounds including Indian, Chinese, and American.

• Family gatherings are always a mix of different languages, cuisines, and traditions.

• Growing up in such a diverse family has taught...read more
Answered by AI
Add your answer
Q3. Why do you want to join Front office?
Ans. 
I want to join Front office because I enjoy interacting with people, organizing tasks, and providing excellent customer service.
• Enjoy interacting with people

• Organizing tasks efficiently

• Providing excellent customer service

• Opportunity to learn and grow in a dynamic environment
Answered by AI
Add your answer
Q4. Your strength and weakness?
Ans. 
My strength is my attention to detail and my weakness is my tendency to overthink.
• Strength: Attention to detail - I always ensure that tasks are completed accurately and thoroughly.

• Weakness: Overthinking - I sometimes spend too much time analyzing situations and decisions.

• Example: In my previous role, my attention to detail helped me catch errors before they became bigger issues. However, my tendency to overthink somet
Answered by AI
Add your answer

Q1. So in the first round this is HR round so HR called me and they ask me about myself basic introduction and then where are you from, about my qualification and are you graduate ? or not? ,is your last Sem...read more
Add your answer

Q1. So in the one on one round the department head front office manager was called and he asked me the basic introduction ,other technical knowledge regarding this job profile like , do you know the system the...read more
Add your answer

Current Hotel trends on Customer satisfaction to be discussed for half an hr

Q1. Basic introduction to self
Add your answer
Q2. Why chose Front Office over other departments
Add your answer

Q1. Introduce yourself
Add your answer

Q1. Basic about front offfice.
Add your answer

Q1. Introduce yourself
Add your answer