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Konexions Back Office Services Interview Questions and Answers
8 Interview questions
Collection and recovery refer to the process of pursuing and obtaining payment from individuals or businesses who owe money.
Collection involves contacting debtors to remind them of their outstanding debts
Recovery involves taking legal action or using other methods to recover the debt
Knowledge of relevant laws and regulations is important in this field
Effective communication skills are essential for negotiating pay...
Collection refers to the process of gathering or bringing together items or information.
Collection involves gathering items or information in one place.
It can refer to collecting payments or debts.
In libraries, collection refers to the books and materials available for borrowing.
Museums have collections of artifacts and artwork.
Data collection is the process of gathering and measuring information for research purp...
Writing an effective email involves clarity, professionalism, and proper structure to convey your message effectively.
Use a clear subject line: e.g., 'Meeting Request for Project Update'.
Start with a polite greeting: e.g., 'Dear Dr. Smith,' or 'Hello Team,'.
Be concise and to the point: State your purpose in the first few sentences.
Use proper grammar and punctuation: e.g., 'I would like to discuss...' instead of 'I...
Yes, I have excellent communication skills, strong problem-solving abilities, and a good understanding of customer service.
Excellent communication skills
Strong problem-solving abilities
Good understanding of customer service
A customer service executive is a professional who interacts with customers to provide information, handle complaints, and resolve issues.
Responsible for addressing customer inquiries and concerns
Providing information about products or services
Resolving customer complaints and issues
Maintaining customer satisfaction and loyalty
May involve handling customer feedback and suggestions
Requires strong communication and ...
I will manage my team's activity by setting clear goals, providing regular feedback, and ensuring open communication.
Establish clear goals and expectations for each team member
Provide regular feedback and coaching to help team members improve
Encourage open communication and collaboration within the team
Monitor progress and adjust plans as needed to ensure success
Lead by example and demonstrate a strong work ethic
D...
I studied at XYZ University and have a Bachelor's degree in Business Administration.
Studied at XYZ University
Bachelor's degree in Business Administration
Joins in SQL are used to combine rows from two or more tables based on a related column between them.
Types of joins include INNER JOIN, LEFT JOIN, RIGHT JOIN, and FULL JOIN.
INNER JOIN returns rows when there is a match in both tables.
LEFT JOIN returns all rows from the left table and the matched rows from the right table.
RIGHT JOIN returns all rows from the right table and the matched rows from the left table.
FULL...
Konexions Back Office Services Interview Experiences
26 interviews found
Vikash chaudhary
Selected
I applied via Walk-in and was interviewed in Nov 2024. There were 2 interview rounds.
(2 Questions)
- Q1. Can you tell me something about yourself?
- Ans.
I am a seasoned executive with over 15 years of experience in leading teams and driving business growth.
Led cross-functional teams to successfully launch new products
Implemented cost-saving initiatives resulting in a 20% increase in profitability
Developed and executed strategic plans to expand market share
Strong track record of building and maintaining relationships with key stakeholders
- Q2. Do you have any relevant experience?
- Ans.
Yes, I have over 10 years of experience in senior executive roles in the technology industry.
Led cross-functional teams to successfully launch multiple products
Implemented cost-saving measures resulting in a 20% increase in profitability
Developed and executed strategic plans to drive business growth
Managed budgets exceeding $10 million annually
(2 Questions)
- Q1. What is collection.
- Ans.
Collection refers to the process of gathering or bringing together items or information.
Collection involves gathering items or information in one place.
It can refer to collecting payments or debts.
In libraries, collection refers to the books and materials available for borrowing.
Museums have collections of artifacts and artwork.
Data collection is the process of gathering and measuring information for research purposes.
- Q2. Thay can ask how to write a E-mail.
- Ans.
Writing an effective email involves clarity, professionalism, and proper structure to convey your message effectively.
Use a clear subject line: e.g., 'Meeting Request for Project Update'.
Start with a polite greeting: e.g., 'Dear Dr. Smith,' or 'Hello Team,'.
Be concise and to the point: State your purpose in the first few sentences.
Use proper grammar and punctuation: e.g., 'I would like to discuss...' instead of 'I wann...
Interview Preparation Tips
Dilkash
Selected
I applied via Walk-in and was interviewed in Dec 2024. There was 1 interview round.
(2 Questions)
- Q1. Do you know about collection and recovery
- Ans.
Collection and recovery refer to the process of pursuing and obtaining payment from individuals or businesses who owe money.
Collection involves contacting debtors to remind them of their outstanding debts
Recovery involves taking legal action or using other methods to recover the debt
Knowledge of relevant laws and regulations is important in this field
Effective communication skills are essential for negotiating payment ...
- Q2. Fresher and experienced
Selected
I applied via WorkIndia and was interviewed in Jun 2024. There was 1 interview round.
(2 Questions)
- Q1. What is you education
- Q2. Last salary last company
- Ans.
My last salary was competitive and reflected my experience and contributions to the team, ensuring I was fairly compensated.
I earned a base salary of $45,000 annually.
In addition to my base salary, I received performance bonuses that averaged around $5,000 per year.
My compensation package also included health benefits and a retirement plan, which added significant value.
Selected
I applied via Indeed and was interviewed in Apr 2024. There was 1 interview round.
(2 Questions)
- Q1. Vlookup application
- Q2. Joins in SQL and their types
- Ans.
Joins in SQL are used to combine rows from two or more tables based on a related column between them.
Types of joins include INNER JOIN, LEFT JOIN, RIGHT JOIN, and FULL JOIN.
INNER JOIN returns rows when there is a match in both tables.
LEFT JOIN returns all rows from the left table and the matched rows from the right table.
RIGHT JOIN returns all rows from the right table and the matched rows from the left table.
FULL JOIN...
Interview Preparation Tips
Skills evaluated in this interview
I appeared for an interview in Sep 2023.
Group discussion is a many people talk to work growp think
(4 Questions)
- Q1. Name place and study qualification
- Ans.
I studied at XYZ University and have a Bachelor's degree in Business Administration.
Studied at XYZ University
Bachelor's degree in Business Administration
- Q2. What is customer service executive
- Ans.
A customer service executive is a professional who interacts with customers to provide information, handle complaints, and resolve issues.
Responsible for addressing customer inquiries and concerns
Providing information about products or services
Resolving customer complaints and issues
Maintaining customer satisfaction and loyalty
May involve handling customer feedback and suggestions
Requires strong communication and probl...
- Q3. Why should hire you
- Q4. Communication skills best
Selected
I appeared for an interview before May 2024, where I was asked the following questions.
- Q1. What does BPO mean?
- Ans.
BPO stands for Business Process Outsourcing, where companies delegate specific business tasks to third-party service providers.
BPO allows companies to focus on core activities while outsourcing non-core functions.
Common BPO services include customer support, technical support, and payroll processing.
Examples of BPO companies are Accenture, Teleperformance, and Concentrix.
BPO can be categorized into front-office (custom...
- Q2. What does the term "customer support executive" mean?
- Ans.
A customer support executive assists customers by addressing inquiries, resolving issues, and ensuring a positive experience with a company.
Acts as the first point of contact for customers seeking assistance.
Handles inquiries via phone, email, or chat, providing timely responses.
Resolves customer complaints by identifying the issue and offering solutions, such as refunds or replacements.
Maintains customer records and d...
Interview Preparation Tips
(1 Question)
- Q1. Introduction, speech on topic
Interview Preparation Tips
Selected
I appeared for an interview in Dec 2023.
(2 Questions)
- Q1. General questions
- Q2. Introduce yourself
- Ans.
Experienced customer service manager with a passion for creating exceptional customer experiences.
Over 5 years of experience in customer service management
Strong leadership skills in coaching and developing teams
Implemented strategies to improve customer satisfaction scores
Proficient in CRM systems and data analysis
Excellent communication and problem-solving skills
(1 Question)
- Q1. General questions
Interview Preparation Tips
(1 Question)
- Q1. Self introduction
Selected
I applied via Naukri.com and was interviewed before Nov 2022. There were 3 interview rounds.
(2 Questions)
- Q1. General Introduction
- Q2. Process Related Question
(3 Questions)
- Q1. Adv. Excel Formula's, like: Lookup's, Pivot Table
- Q2. SQL Questions like : Joins, Types of join, Table,
- Q3. Some case study related to process
Interview Preparation Tips
- Advanced Excel
- SQL
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Konexions Back Office Services Interview FAQs
The duration of Konexions Back Office Services interview process can vary, but typically it takes about less than 2 weeks to complete.
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Konexions Back Office Services Interviews By Designations
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Interview Questions for Popular Designations
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based on 31 interview experiences
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Konexions Back Office Services Reviews and Ratings
based on 329 reviews
Rating in categories
|
Senior Executive
171
salaries
|  ₹1.8 L/yr - ₹4.5 L/yr |
|
Team Lead
106
salaries
| ₹2.2 L/yr - ₹5.6 L/yr |
|
Telecaller
56
salaries
| ₹1 L/yr - ₹2.5 L/yr |
|
Data Analyst
48
salaries
| ₹2.5 L/yr - ₹3.9 L/yr |
|
Relationship Manager
48
salaries
| ₹1.9 L/yr - ₹3.5 L/yr |
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