Konexions Back Office Services Telesales Officer Interview Questions and Answers

Q1. Introduction and Kra
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Will test your skills the operations managers

Q1. Salary discussed, Expected and Actual
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Q1. Previous job experience
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In my previous role, I led a team of developers, enhancing project efficiency and fostering collaboration to meet tight deadlines.
• Managed a team of 8 developers, improving project delivery time by 20%.

• Implemented Agile methodologies, resulting in a 30% increase in team productivity.

• Conducted regular one-on-one meetings to address team concerns and promote professional growth.

• Facilitated cross-departmental collaboration...read more
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Q2. Expectations from the current organisation
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I expect a collaborative environment, opportunities for growth, and support for innovation to drive team success.
• Collaboration: I hope to work in a team-oriented culture where ideas are freely shared, similar to how we successfully launched a project together.

• Growth Opportunities: I expect access to training programs that enhance my skills, like the leadership workshop I attended last year.

• Support for Innovation: I loo...read more
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Q1. Basic introduction
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Q2. Discussion for KPI
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Q1. What is your experience in discussing Key Performance Indicators (KPIs)?
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I have extensive experience discussing KPIs with team members to track performance and drive improvement.
• Regularly review KPIs with team members to ensure alignment with goals

• Provide feedback and coaching based on KPI performance

• Use KPI data to identify trends and areas for improvement

• Set clear targets and milestones for team members to achieve KPIs
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Q2. Employee retention
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Q1. About Previous Experience
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Logical Reasoning, Personality Test

Q1. Previous experience and expertise with matching with current process
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Q1. Fluency in Communication and understanding for the compliance
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Q1. Self introduction
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Q2. Questions regarding Accounts Payable
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Q1. Tell me about your self?
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Q2. What is Trade Life cycle
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Trade life cycle refers to the stages involved in the execution and processing of a trade.
• Trade initiation: The trade is initiated by a buyer and a seller.

• Trade execution: The trade is executed at an agreed price and quantity.

• Trade confirmation: Both parties confirm the details of the trade.

• Trade settlement: The financial and legal obligations of the trade are settled.

• Trade clearing: The trade is cleared through a clea...read more
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Q3. What is mutual fund
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A mutual fund is an investment vehicle that pools money from multiple investors to invest in a diversified portfolio of securities.
• Mutual funds are managed by professional fund managers.

• Investors buy shares in the mutual fund, which represent their ownership in the fund's assets.

• Mutual funds offer diversification, as they invest in a variety of stocks, bonds, or other securities.

• They provide an opportunity for small in...read more
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Q4. What is accrual fees
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Accrual fees are charges that accumulate over time and are recorded as liabilities until they are paid.
• Accrual fees are expenses that have been incurred but not yet paid.

• They are recorded as liabilities on the balance sheet until they are settled.

• Accrual fees are common in industries such as finance, legal, and consulting.

• Examples of accrual fees include accrued interest, accrued legal fees, and accrued consulting fees
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Q1. About process and accounting basics
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Q2. What was difficulties did you face in process
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Q3. Nothing it's soo east
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Q4. Be careful maintain confidence
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Q5. Give examples with explanation
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Examples of effective team leadership
• Setting clear goals and expectations for team members

• Providing regular feedback and recognition for achievements

• Encouraging open communication and collaboration among team members

• Leading by example and demonstrating strong work ethic

• Resolving conflicts and addressing issues promptly
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Q1. Derivatives, CDS, Bonds and more from resume
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Q1. Process explanation
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Process explanation involves describing the steps involved in completing a task or achieving a goal.
• Start by identifying the task or goal to be achieved

• Break down the task into smaller steps

• Explain each step in detail, including any tools or resources needed

• Highlight any potential challenges or obstacles that may arise

• Provide examples to illustrate the process
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Q1. General HR discussion
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