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Kmk Infra Ventures Technical Service Engineer Interview Questions and Answers

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Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Case Study Round

Understanding customer pain points and demonstrating genuine care is crucial. Professionalism involves being polite, respectful, and competent. It is important to have knowledge of company products or services. Above all, problem-solving skills are essential, along with a commitment to going above and beyond to find solutions.

2

Technical Round (5 Questions)

  • Q1. What is your understanding of emotional intelligence?
  • Q2. What is the role of technical customer service?
  • Q3. What is the difference between customer service and technical support?
  • Q4. What are technical skills in customer service?
  • Q5. What is customer satisfaction?

Interview Preparation Tips

Topics to prepare for Amazon Customer Service Associate interview:
  • medical coding
  • MATLAB
  • Database Administration
Interview preparation tips for other job seekers - Please give this a try, and you will gain valuable experience regarding interviews.
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 6-8 weeks
Result
Selected  Selected

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Basic things about your previous work experience
  • Q2. Payments domestic international kyc
2

One-on-one Round (1 Question)

  • Q1. Previous work experience
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Jul 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Why do you want in Customer Service
2

One-on-one Round (2 Questions)

  • Q1. What is Customer Service
  • Q2. Why do you want to join wipro
3

Technical Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. What makes you special

Interview Preparation Tips

Interview preparation tips for other job seekers - It’s easy, just interact a lot
Interview experience
1
 Bad
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via AmbitionBox and was interviewed in Jun 2024.

3 Interview Rounds

1

Case Study Round

Resume details name, education,

2

Group Discussion Round

A problem discussion with any member

3

One-on-one Round (4 Questions)

  • Q1. What is customer service
  • Q2. What is customer support
  • Q3. Different between customer support and customer service
  • Q4. How increase customer service

Interview Preparation Tips

Topics to prepare for Tech Mahindra Customer Service Executive interview:
  • customer support
Interview preparation tips for other job seekers - They are making honest work .
Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. Where do you see yourself in 5 years
  • Q2. Why should we hire you

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company ever this is a complete fraud on the name of opportunity management will shortlist you in any respective support staff and will give you the responsibility on the same of learning new things on the same salary other than that you have to do your last role work to to support the management and here is the twist you will do your previous role works and the so called word of mouth IDO base promotion you have to manage all the responsibilities but you will not get your promotion letters the management is so poor and fake you cannot trust this is looks like a MC with good people and flexible things please di nit attract with such things you will destroy your self management has. No answer when it comes to salary hike and for promotion Letters these guys will just use you utilise you and throw you so poor not trustworthy at all

Strictly advised to all of the fresher or experienced who things HCLtech is a good brad or company to start please don’t think
Like this at all I have an proven experience of 7 years with this company please do not get yourself attracted with the campus or the infrastructure all this is a trap to tune lot of futures it’s better to stay your own business or to join domestic companies or good brad but not HCLtech

Warning alert
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 2-4 weeks
Result
Selected  Selected

I was interviewed in Oct 2024.

2 Interview Rounds

1

Aptitude Test Round

Versant Pearson test

2

HR Round (4 Questions)

  • Q1. Tell me about yourself
  • Q2. Why do you want to join Accenture
  • Q3. What does customer service means to you
  • Q4. Let us play a scenario I'm a customer calling you with complains regarding the latest purchase and I'm unsatisfied and want to return it.

Interview Preparation Tips

Interview preparation tips for other job seekers - Practice, remain calm, be patient...the interviewer also test your patience level by making you wait! Don't complain... Just wait! And try to answer the questions upto your best of capability..
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Company Website and was interviewed in Nov 2024.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. What is your name?
  • Q2. You are is from?
  • Q3. What are your hobbies?
  • Q4. What is your work experience?
  • Q5. Why do you want a job
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 -
Result
Selected  Selected

I applied via Walk-in

1 Interview Round

1

HR Round (3 Questions)

  • Q1. What is phone Banking?
  • Q2. Tell me about your city and what is most famous in your city?
  • Q3. Tell me about yourself?

Service Engineer Interview Questions

TCS user image Anonymous

posted on 18 Jul 2024

Interview experience
1
 Bad
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Aptitude Test Round

No questions tried on the iven internblklk afdsjf erewr afaff

2

Aptitude Test Round

No question on the given profile of enineering and tets and science

3

Coding Test Round

C c++ multiple tets of questions not attemped

4

Technical Round (2 Questions)

  • Q1. Whats your hobby
  • Q2. Tell me about yourselves
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 2-4 weeks
Result
 Not Selected

I applied via Referral and was interviewed in Jun 2024.

3 Interview Rounds

1

Aptitude Test Round

20 ques in 20 mins easy aptitude

2

Coding Test Round

2 coding ques easy level

3

One-on-one Round (2 Questions)

  • Q1. Behavioural questions
  • Q2. STAR method questions

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