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I applied via Walk-in
Situation handling & customer complain
I was interviewed in Mar 2024.
I applied via Walk-in and was interviewed in Jul 2023. There were 2 interview rounds.
I applied via Referral and was interviewed in Dec 2023. There were 2 interview rounds.
KFC interview questions for popular designations
Get interview-ready with Top KFC Interview Questions
Handling staff involves effective communication, setting clear expectations, providing support and feedback, and fostering a positive work environment.
Communicate openly and regularly with staff to address any concerns or issues
Set clear expectations and goals for staff members to ensure everyone is on the same page
Provide support and training to help staff succeed in their roles
Offer constructive feedback and praise w...
Handle customer complaints by listening attentively, apologizing sincerely, offering solutions, and following up.
Listen attentively to the customer's complaint without interrupting.
Apologize sincerely for the inconvenience caused.
Offer solutions to resolve the issue, such as a refund, replacement, or discount.
Follow up with the customer to ensure they are satisfied with the resolution.
Document the complaint and resolut...
I applied via Walk-in and was interviewed in Feb 2023. There were 2 interview rounds.
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Interview experience
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