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KFC Cashier cum Clerk Interview Questions, Process, and Tips
KFC Cashier cum Clerk Interview Experiences
1 interview found
Anonymous
Selected
I applied via Walk-in and was interviewed before Jan 2023. There was 1 interview round.
(5 Questions)
- Q1. How will you give response to customer
- Ans.
As a cashier cum clerk, I will provide prompt and friendly responses to customers, addressing their queries and concerns.
Listen attentively to the customer's question or concern
Maintain a positive and friendly demeanor
Provide accurate and helpful information
Offer assistance or solutions to resolve any issues
Thank the customer for their interaction
- Q2. How will u solue the customer problem
- Ans.
I will solve customer problems by actively listening, empathizing, and finding appropriate solutions.
Listen attentively to the customer's issue
Show empathy and understanding towards the customer
Offer appropriate solutions or alternatives
Seek assistance from a supervisor or manager if necessary
Ensure customer satisfaction and follow-up if required
- Q3. If someone robbed anything will u inform to manger or not
- Ans.
Yes, I would inform the manager if someone robbed anything.
I believe in maintaining honesty and integrity in my work.
Informing the manager is crucial to ensure the safety of everyone and protect the company's assets.
By reporting the incident, appropriate actions can be taken to prevent future occurrences.
Examples: I would immediately notify the manager if I witnessed someone stealing money from the cash register or sho...
- Q4. How will you be with staff
- Q5. How will u treat the customers when they ordered and it was delayed
- Ans.
I would apologize to the customers and provide them with updates on the status of their order. I would also offer a solution or compensation for the delay.
Apologize sincerely to the customers for the delay
Provide regular updates on the status of their order
Offer a solution or compensation for the inconvenience caused
Ensure excellent customer service throughout the interaction
Interview questions from similar companies
I appeared for an interview in Aug 2016.
Interview Questionnaire
12 Questions
- Q1. Walk me through your resume
- Ans.
I have a diverse background in sales, marketing, and customer service.
Started my career as a sales associate at XYZ Company
Promoted to sales manager after exceeding sales targets for 2 consecutive years
Managed a team of 10 sales representatives and increased revenue by 20%
Transitioned to marketing role at ABC Company, where I developed and implemented successful marketing campaigns
Currently working as a customer servic...
- Q2. Why AMEX and why not higher studies?
- Ans.
I chose AMEX for its reputation, growth opportunities, and alignment with my career goals.
AMEX is a renowned company known for its innovation and customer service.
I believe AMEX offers excellent training and development programs for management trainees.
I see potential for career growth and advancement within AMEX.
Higher studies can always be pursued later, but gaining practical experience at AMEX is invaluable.
I am con...
- Q3. If you are a VC what companies would you invest in?
- Ans.
I would invest in companies with innovative ideas, strong leadership, and a clear path to profitability.
Look for companies with a unique value proposition and a clear target market
Assess the leadership team's experience and track record
Evaluate the company's financials and growth potential
Consider the competitive landscape and potential risks
Examples: Airbnb, Uber, Slack, Zoom
- Q4. Tell me about yourself?
- Ans.
I am a recent graduate with a degree in Business Administration and a passion for leadership and problem-solving.
Recent graduate with a degree in Business Administration
Passionate about leadership and problem-solving
Experience in leading student organizations and managing projects
Strong communication and analytical skills
Looking to apply my skills in a dynamic work environment
- Q5. Why AMEX? Why job? why not MBA?
- Ans.
I chose AMEX for its reputation, job for hands-on experience, and not MBA for practical learning.
AMEX has a strong reputation in the financial industry
I value hands-on experience and learning through practical work
An MBA may not provide the same level of hands-on experience as a job at AMEX
- Q6. Explain the classification algorithms you used in your project?
- Ans.
I used multiple classification algorithms in my project.
Decision Tree: Used for creating a tree-like model to make decisions based on features.
Random Forest: Ensemble method using multiple decision trees to improve accuracy.
Logistic Regression: Used to predict binary outcomes based on input variables.
Support Vector Machines: Used for classification by finding the best hyperplane to separate data points.
Naive Bayes: Bas...
- Q7. Why does a specific algorithm work/Doesn't work for your problem?
- Ans.
A specific algorithm works for a problem if it is designed to handle the problem's characteristics effectively.
The algorithm should be able to process the input data efficiently.
It should consider the problem's constraints and requirements.
The algorithm should produce correct and accurate results for the problem.
The algorithm's complexity should be suitable for the problem's scale.
If applicable, the algorithm should be...
- Q8. What is your weakness?
- Ans.
I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
I have a tendency to overanalyze my work and strive for perfection
I can be overly self-critical and have high expectations for myself
I am working on finding a balance between striving for excellence and accepting imperfections
- Q9. What do you do in your free time?
- Ans.
In my free time, I enjoy reading books, going for hikes, and trying out new recipes.
Reading books from various genres
Going for hikes in nature trails
Trying out new recipes and cooking for friends and family
- Q10. What is your favourite Bollywood song and why?
- Ans.
My favorite Bollywood song is 'Tum Hi Ho' from the movie Aashiqui 2 because of its soulful lyrics and emotional melody.
The song 'Tum Hi Ho' is known for its heartfelt lyrics that express deep emotions of love and longing.
The melody of the song is hauntingly beautiful and stays with the listener long after it ends.
The vocals by Arijit Singh in 'Tum Hi Ho' are soul-stirring and add to the overall impact of the song.
- Q11. What would happen to AMEX's income if petrol and diesel prices decrease?
- Ans.
If petrol and diesel prices decrease, AMEX's income may decrease due to reduced fuel surcharges and lower transaction volumes.
AMEX earns revenue through fuel surcharges on transactions made using their cards.
Lower petrol and diesel prices may lead to reduced fuel surcharges, resulting in a decrease in AMEX's income.
Decreased fuel prices may also impact consumer spending habits, leading to lower transaction volumes and ...
- Q12. What data would you collect from costumers to improve the sales of your super market?
- Ans.
To improve sales, we would collect data on customer preferences, demographics, and shopping habits.
Collect data on customer preferences for products, brands, and packaging
Gather demographic information such as age, gender, income, and location
Track shopping habits like frequency of visits, time of day, and purchase history
Use surveys, loyalty programs, and social media to gather data
Analyze data to identify trends and ...
Interview Preparation Tips
Experience: It was mainly based on my resume. He asked every minute detail of my summer project.
Tips: Be prepared. Make sure you know everything you mentioned in your resume even if it is a simple POR in your first year.
Round: Case Study Interview
Experience: It was more of an interactive round. The interviewer was very helpful. We just need to grasp his hints and extend the discussion.
Tips: Speak your thoughts out. Listen to the interviewer carefully. Most of the times we just need to follow his thought direction.
Round: Technical + HR Interview
Experience: This a typical HR round with one playing the good cop and the other one playing the bad cop. Most of the questions were just to check how we would react under pressure.
Tips: Don't get nervous and answer the questions straight to the point.
College Name: IIT Kharagpur
Skills evaluated in this interview
Interview Preparation Tips
Tips: Be true in the answers and stick to the word limit.
Round: GROUP DISCUSSION
Experience: Students are shortlisted on the basis of form (HUL doesn’t ask for resumes). Then, GDs are conducted in a group of 8-10. The topics are like case-studies which highlight some problem being faced by an organization and you need to come up with some solution for the same.
Round: TECHNICAL + HR INTERVIEW
Experience: Students are further shortlisted after the GD for final interview. One should be thorough with his resume and should be in a position to explain the internships well. I encountered a lot of situation based questions in which I was asked to come up with solution for some typical problems faced in a factory.
General Tips: Do’s :
1. Work well on communication skills. It happens a lot that students have a lot of knowledge but couldn’t communicate well. So, do mock interviews and make sure you are able to explain what you know.
2. Have a knowledge about the company you are applying to. This reflects your motivation and seriousness towards the company.
Don’ts :
1. Resume, aptitude and GD should be done with good time in hand as they can’t be improved over night.
Apart from the standard things, I would advise that confidence and smile goes a long way.
Preparation of resume, aptitude, GDs, technical part is very important but I believe that at the end, communicating yourself well is the most important thing.
Skill Tips: Do mock interviews and make sure you are able to explain what you know.
Skills: Communication Skills
College Name: IIT Kanpur
Interview Preparation Tips
Experience: Questions of verbal and logical reasoning, data interpretation etc.
Duration: 90-120 minutes
Round: Group Discussion
Experience: The topic will be relevant to the times and you will have
about 2 minutes of speaking time, in total, if you're lucky. Make that count.
The GD topic was "FDI in Indian Economy". You could take it in a positive or negative stride. However, the stand had to be backed up by solid facts and emphatic statements. Some keywords were, loss of jobs(-), R&D(+), corruption and red tapism(-), higher prices for raw materials(+) etc.
Tips: GDs have a tendency to become a shouting match, the end result in such cases is the entire group getting rejected. If however, it does become a slugfest, the better option is to calm the offended party by playing the
moderator. The objective of any healthy group discussion is listening to everybody's opinion and offering arguments or counter arguments till most of the people are convinced and find a common ground. Opening
the GD can fetch you important points but do so only if you are immensely confident about what you are going to say. There are numerous sites/blogs out there which can help you with the nuances of a GD, but nothing beats practise and mock runs.
Duration: 15-20 minutes
Round: Interview
Experience: Personal Interviews(10-30 min)- If you've sufficiently impressed the interviewer during the interview process, it'll be a breeze. If you've left him on the fence, he'll grill you enough till he reaches a decision.
Know your CV inside out, rehearse the questions with a friend, attend workshops organised by the Placement Office. The interviewer has the right to question ANYTHING(hobbies/languages/extra currics)
you put on your CV.
College Name: IIT Roorkee
Interview Preparation Tips
Experience: Preliminary test was online, basically aptitude, English and logic.
Round: Group Discussion
Experience: The discussion was based on pros and cons of social media. The traits common to the candidates that
progressed to the next round were eloquence, balanced and logica thought, contributed to the arguement
with valid points, gave meaty examples to support their views, allowed others to speak.
Round: Other Interview
Experience: The interview was short and direct to the point. The interviewer asked pertinent questions about the reason I wanted to join the company, why I applied for that particular profile and how I believed I could contribute to the company's progress.
College Name: IIT Roorkee
Motivation: Looked up the functioning and history of the company on the internet. Gained some information about short and long term plans and how I could contribute towards their achievement
Interview Preparation Tips
Experience: While applying to core companies I focused more on my projects and internships and on the other hand while applying to non-core companies I went through the company’s annual report and tried to analyse the kind of work the company was involved in and also the vision the company held and tried to arrive at a common ground keeping in mind the vision of the company and my interest while framing the resume.
Round: Test
Experience: Since I did not prepare for CAT it was slightly difficult for me to clear the written tests. I borrowed some books from my friends and practiced them thoroughly well. The tests are pretty simple which I realized later after giving these tests. The tests require basic mathematics knowledge and some speed. A person having prepared for CAT should have no problems in dealing with these tests.
Round: HR Interview
Experience: The interviewer was a graduate from IIT Delhi in civil engineering. He asked me some basic questions and told me exactly how Flipkart operates. He asked me to talk about myself. Then he inquired about my 3rd year internship, which I had done in IIT Delhi in the civil engineering department. I told him about the kind of work I did in my internship.
Next he asked me to state the reason for the switch from civil arena to software arena in spite of having done a number of projects and internships in civil sector. Further he asked me a few basic questions related to civil engineering like ‘Which is the largest column built in India till date’.
Lastly he asked me that if offered posting in Bangalore or further south which would I prefer. To this I replied saying that I would prefer a posting somewhere in north India. I believe that this is the primary reason why I squandered my chances of getting recruited in the company.
The company eventually recruited 7 candidates.
Tips: If you are a civil engineer you should have good knowledge about structural engineering because generally each and every company would ask technical questions to a civil engineer from this topic.
College Name: IIT ROORKEE
Motivation: Flipkart came for placements for the very first time. I had applied for the Management Trainee profile. They were looking for people who had dynamic profile and those who had good communications skills.
Interview Questionnaire
3 Questions
- Q1. What are your strengths and weaknesses?
- Ans.
My strengths include adaptability, problem-solving, and teamwork. My weaknesses include public speaking and time management.
Strengths: adaptability, problem-solving, teamwork
Examples: I have successfully adapted to new roles and responsibilities in my previous job. I have solved complex problems by analyzing data and collaborating with team members.
Weaknesses: public speaking, time management
Examples: I tend to get ner...
- Q2. Why do you want to join the company?
- Ans.
I am impressed with the company's reputation and growth potential.
The company has a strong reputation in the industry.
I am excited about the growth potential of the company.
I believe the company's values align with my own.
I am impressed with the company's commitment to innovation and technology.
I am excited about the opportunity to learn and grow within the company.
- Q3. What kind of work is the company involved in?
Interview Preparation Tips
Experience: The resume should not exceed two pages according to placement norms so I had to make sure that I write down all my extra-curricular and my academic achievements in a compact manner to ensure that all of them fit in my resume. There were 11 extra-curricular activities that I managed to pen down. I used only one resume for all the companies and only changed my areas of interest to make them compatible with the profile on offer. I also mentioned about my projects and internships.
Tips: A person may have diverse areas of interest but he has to ensure that not all should be mentioned in any company. Only a select few areas of interest, which are simpatico with the profile, have to be mentioned in the resume. You cannot mention structural engineering as an area of interest while applying in a company like Oracle.
Round: Test
Experience: The first round in Flipkart was the written test. It was similar to the CAT exam. There were sections like logical reasoning, verbal reasoning among others. There was another section in which we were given a series of statements and we had to identify the statement that was not in logic. This was a difficult section.
Round: HR Interview
Experience: I prepared for interviews only by asking some of my friends. Some of my friends had already appeared for interviews in certain companies during the recruitment season; it is from them that I learnt the kind of HR questions that are generally asked in interviews.I prepared sample answers to some of these questions.
For technical questions there were no such specific preparations, I ensured that I had all the basic concepts of civil engineering in mind before appearing for the interviews.
College Name: IIT ROORKEE
Motivation: Flipkart is an e-commerce giant in India and everybody knows about it. They were recruiting us for the post of Management Trainee. They required people with dynamic personality, good communication skills and those who were good in extracurricular activities as well as in academics. The profile required people to talk to vendors and manage warehouses and hence they required such a diverse background from the student.
Interview Questionnaire
4 Questions
- Q1. Take me through your resume
- Ans.
I have a Bachelor's degree in Business Administration and have completed internships in marketing and finance.
Bachelor's degree in Business Administration
Interned in marketing and finance
Experience in project management
Proficient in Microsoft Office and Google Suite
- Q2. What is that one POR you enjoyed the most? I was asked a case study based on the POR i selected
- Q3. Explain how you see E-commerce in India in next few years? What do you think are the problems?
- Ans.
E-commerce in India is expected to grow rapidly in the next few years, but there are challenges to overcome.
E-commerce market in India is expected to reach $200 billion by 2026.
Increased internet penetration and smartphone usage are driving growth.
Logistics and infrastructure challenges remain a major obstacle.
Competition from established players like Amazon and Flipkart is intense.
Regulatory issues such as data privac...
- Q4. Why Flipkart?
- Ans.
Flipkart is a leading e-commerce company in India with a strong brand reputation and a commitment to innovation.
Flipkart has a strong brand reputation in India
The company is committed to innovation and staying ahead of the competition
Flipkart has a diverse range of products and services
The company offers a great work culture and opportunities for growth
Flipkart has a strong focus on customer satisfaction
Interview Preparation Tips
Experience: Similar to CAT level questions. Speed and accuracy is important.
Tips: Aptitude and Verbal are important for any placement test for that matter. Start and practice well before the tests. Don't miss your dream company coz of your poor performance in tests. The more you practice, the easier you can get through.
Duration: 75 minutes
Total Questions: 60
Round: Group Discussion
Experience: The topic is to test how much you are inclined to the industry. Moderators are very helpful. Topic is the same for all the groups. One min time to prepare for the topic, about 10 min to discuss. Chance is given for everyone to conclude after GD.
Tips: It is important to define and understand the topic more than paying attention to start and conclude the GD. Knowledge on topic is important in GDs. Topics generally depends on company you are preparing for. Allowing and involving other people shows how well you can perform in a team.
Duration: 15 minutes
Round: Case Study Interview
Experience: Make sure you are expressing your interests when you are taking them through your resume! Talk in such a way that your resume has something that profile needed! I talked about my course work which is relevant to the profile offered. Case study was to budget a India wide competition in 2 lakhs!! Exploring as many options as you can is important! Marketing the event, accommodation for judges, participants, venue charges, Facilities and requirements should be taken care of!
Tips: Make sure you are talking to them and explaining them about what is gong in your mind! Interviewer can correct you at any point! Asking questions about information you do not know or have is always advisable.
Round: Other Interview
Experience: It is important that you read about company and related companies to answer such questions! Lot of reading is through newspapers and articles! Understanding market models is important! It is important to know and define difference between E-commerce and E-Retail!Once you say the problems faced by E-commerce, you will be asked to suggest solutions for the same! Though it is not expected that you can solve the problem very much technically, having insight is important!
Tips: Make sure you have answers for HR questions prepared! Why you? Why this company? Such questions are common in any interview! Make sure you know why you are trying for placement for that company and be ready to explain them! Use this questions to show the knowledge you have about company! Use statistics only if you are sure about them!
Skills: Communication skill
College Name: IIT MADRAS
Motivation: Developed interest for E-commerce companies!
Interview Questionnaire
4 Questions
- Q1. Define yourself in 3 words
- Ans.
Dedicated, adaptable, and analytical.
I am dedicated to achieving my goals and always strive to do my best.
I am adaptable and can quickly adjust to new situations and challenges.
I am analytical and enjoy problem-solving and finding efficient solutions.
- Q2. Narrate certain instances wherein your leadership qualities were tested
- Ans.
I demonstrated my leadership skills in various situations.
During a group project in college, I took charge and delegated tasks to ensure timely completion.
At my previous job, I led a team of 5 and motivated them to exceed sales targets.
During a crisis at work, I remained calm and took charge to ensure the safety of my team.
As a volunteer, I organized and led a fundraising event for a local charity.
In a sports team, I w...
- Q3. Why do you want to join Flipkart?
- Ans.
I want to join Flipkart because of its innovative and dynamic work culture, and the opportunity to work with a leading e-commerce company.
Flipkart is a pioneer in the Indian e-commerce industry and has a strong brand reputation.
I am impressed by the company's focus on innovation and customer satisfaction.
I believe that working at Flipkart will provide me with valuable learning opportunities and help me grow as a profes...
- Q4. In what field you would prefer working in after joining Flipkart: Operations or Business Development?
- Ans.
I would prefer working in Business Development as it aligns with my skills and interests.
I have a background in sales and marketing which would be useful in Business Development.
I am interested in exploring new markets and identifying potential business opportunities.
I believe that my skills in negotiation and relationship building would be valuable in this role.
I am excited about the prospect of working with clients a...
Interview Preparation Tips
Experience: I consulted my seniors for preparation of my resume. I believe that seniors provide the best provide you with the best possible insights in this regards.
Round: Test
Experience: The first round was the written test. There were 4-5 sections in the test with each section containing 10-15 questions. There were sections on verbal reasoning, data interpretation and simple geometry. The test was not an elimination test and every candidate who appeared for the test was called for the GD.
Tips: For the written tests, particularly the aptitude section, if you have prepared for the CAT examination you would not find it difficult to solve them. There is a book written by an author named R.S. Aggarwal which would prove to be beneficial from these written tests point of view.
Round: HR Interview
Experience: The interview was an HR interview.This was the last round for me in the Flipkart selection process.
College Name: IIT ROORKEE
Interview Questionnaire
3 Questions
- Q1. Tell me about yourself
- Ans.
I am a motivated and enthusiastic individual with a passion for learning and personal growth.
I have a Bachelor's degree in Business Administration
I have completed several internships in various industries
I am a quick learner and enjoy taking on new challenges
I am a team player and enjoy collaborating with others
I am proficient in Microsoft Office and have experience with project management software
- Q2. What are your strengths and weaknesses?
- Ans.
My strengths include adaptability, problem-solving, and teamwork. My weaknesses include public speaking and time management.
Strengths: adaptability, problem-solving, teamwork
Examples: I have successfully adapted to new roles and responsibilities in my previous job. I have solved complex problems by analyzing data and collaborating with team members.
Weaknesses: public speaking, time management
Examples: I struggle with p...
- Q3. How are you working in order to improve upon your weaknesses?
- Ans.
I identify my weaknesses through feedback and self-reflection, and then work on them through learning and practice.
I actively seek feedback from my colleagues and superiors to identify areas of improvement
I reflect on my own performance and behavior to identify patterns and areas of weakness
I research and learn about best practices and strategies to improve in specific areas
I practice and apply new skills and strategie...
Interview Preparation Tips
Experience: I prepared resume keeping in mind the areas of interest that would suit the company’s requirements. The companies that recruit students from all departments usually tend to prefer students having interests in general management/economics related subjects. I knew about this and while applying to non-core companies I specified my areas of interest as these subjects.
Round: Test
Experience: The first round in Flipkart was the written test. In the test there were about 120 questions asked. The paper was similar to the CAT paper. The paper comprised of reading comprehension, verbal ability, maths, quantitative aptitude and data interpretation. The questions were pretty simple, however the time constraint proved to be a problem. I qualified for the next round.
Total Questions: 120
Round: HR Interview
Experience: This interview was the HR interview. The company had arrived in the campus on the 2nd or the 3rd day of the recruitment season hence I was not at all prepared for the interview. Whatever answers that I gave during the interviews were all spontaneous. The interviewer soon realized that I had come unprepared for the interview and ended the interview very soon. I did not get selected but I got a feel of the kind of questions asked in these interviews.
College Name: IIT ROORKEE
Motivation: Flipkart came for placements for the very first time. I had applied for the Management Trainee profile. They were looking for people who had dynamic personality, good communication skills and a good overall profile. I had attended the PPT (pre-placement talk) held by the company and that is where I gained knowledge about the company’s profile.
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KFC Cashier cum Clerk Interview Process
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