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KFC Shift Manager Interview Questions and Answers
KFC Shift Manager Interview Experiences
6 interviews found
Anonymous
I applied via Walk-in
Situation handling & customer complain
(3 Questions)
- Q1. This is done with check spoken level
- Q2. About the company
- Q3. Check spokenlevel
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about your self
- Q2. Experience years at company
Selected
I applied via Walk-in and was interviewed before Dec 2023. There were 3 interview rounds.
Total details and family details study verification
(3 Questions)
- Q1. Ask salary details
- Q2. Besic knowledge
- Q3. Ask study verification and qualification
(3 Questions)
- Q1. Customer interaction and customer experience.
- Q2. How to handle with problem.
- Ans.
Handling problems involves identifying the issue, analyzing possible solutions, and implementing the best course of action.
Identify the root cause of the problem
Brainstorm potential solutions
Evaluate the pros and cons of each solution
Implement the best solution and monitor its effectiveness
Communicate with team members and stakeholders throughout the process
- Q3. Customer handling principal
Interview Preparation Tips
I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.
(2 Questions)
- Q1. SM roles and responsibilities
- Ans. Take care of customer and employees
- Q2. Salary structure
- Ans. CTC 63 gross 53 take home 57
Interview Preparation Tips
- SAP
KFC interview questions for designations
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(3 Questions)
- Q1. How you can solve the food as soon as possible
- Ans.
To solve food quickly, prioritize tasks, delegate responsibilities, and maintain clear communication.
Identify the bottleneck in the process and address it first
Delegate tasks to team members to increase efficiency
Ensure clear communication between kitchen staff and servers
Use technology such as kitchen display systems to streamline orders
Prep ingredients in advance to reduce cooking time
Offer simple and quick menu opti
- Q2. What are the basic criteria of customer handling
- Ans.
Basic criteria of customer handling include effective communication, empathy, problem-solving skills, and a positive attitude.
Effective communication to understand customer needs and provide appropriate solutions
Empathy to understand and relate to customer concerns
Problem-solving skills to resolve issues and provide satisfactory outcomes
Positive attitude to create a welcoming and friendly environment
Patience to handle ...
- Q3. How you can improve your mind by doing work in the kfc
Interview Preparation Tips
Selected
I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. All questions related you and your previous company
(4 Questions)
- Q1. Experience related and know how previous company
- Q2. Why you leave previous company
- Q3. What is your salary expectation
- Q4. Why you want to join this company
Interview questions from similar companies
I applied via Recruitment Consultant and was interviewed before Dec 2020. There were 3 interview rounds.
Interview Questionnaire
2 Questions
- Q1. What is HACCP?
- Ans.
HACCP stands for Hazard Analysis and Critical Control Points. It is a systematic approach to food safety management.
HACCP is a preventive system used to identify, evaluate, and control food safety hazards.
It involves seven principles: conducting hazard analysis, determining critical control points, establishing critical limits, monitoring procedures, corrective actions, verification, and record-keeping.
HACCP is widely ...
- Q2. How to recover a guest
- Ans.
Recovering a guest involves addressing their concerns and providing exceptional service.
Listen actively to the guest's concerns
Apologize sincerely for any inconvenience caused
Offer a solution or alternative to resolve the issue
Provide exceptional service to exceed guest expectations
Follow up with the guest to ensure satisfaction
Interview Preparation Tips
Skills evaluated in this interview
I applied via Referral and was interviewed before May 2021. There was 1 interview round.
(1 Question)
- Q1. How you control the daily food cost?
- Ans.
To control daily food cost, I implement inventory management, portion control, and cost analysis.
Implement inventory management to track food usage and prevent wastage
Enforce portion control to minimize food waste and control costs
Conduct regular cost analysis to identify areas of improvement and cost-saving opportunities
Interview Preparation Tips
- Follow the SOP
- Human resourse control
I applied via Naukri.com and was interviewed in Sep 2019. There was 1 interview round.
Interview Questionnaire
2 Questions
- Q1. What opportunities you see in a QSR industry?
- Ans.
The QSR industry offers numerous opportunities for growth and innovation.
Expansion into new markets and locations
Introduction of new menu items and promotions
Implementation of technology for improved efficiency
Enhancement of customer experience through personalized services
Collaboration with delivery platforms for increased convenience
Development of sustainable and eco-friendly practices
- Q2. What are your thoughts on the Self Serving Restraunts?
Interview Preparation Tips
Kanhaiya Shahu
I applied via Walk-in and was interviewed before Aug 2021. There were 3 interview rounds.
Any topic spouse that any technical product and any work so you are doing grup discussion
(1 Question)
- Q1. One round telling some questions first your company background , What is your work in your company What are you doing yet Robury in store.
Interview Preparation Tips
- Customer Complaints
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KFC Shift Manager Interview Process
based on 10 interviews
2 Interview rounds
- Resume Shortlist Round
- HR Round
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KFC Shift Manager Reviews and Ratings
based on 222 reviews
Rating in categories
|
Restaurant General Manager
387
salaries
|  ₹4.2 L/yr - ₹7.5 L/yr |
|
Shift Manager
281
salaries
| ₹1.5 L/yr - ₹4.8 L/yr |
|
Assistant Restaurant Manager
264
salaries
| ₹2.2 L/yr - ₹4.8 L/yr |
|
Restaurant Manager
207
salaries
| ₹2.4 L/yr - ₹6.6 L/yr |
|
Team Member
178
salaries
| ₹0.8 L/yr - ₹3.6 L/yr |
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