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KFC Shift Manager Interview Questions and Answers
KFC Shift Manager Interview Experiences
6 interviews found
Anonymous
I applied via Company Website and was interviewed in Sep 2022. There were 2 interview rounds.
(3 Questions)
- Q1. How you can solve the food as soon as possible
- Ans.
To solve food quickly, prioritize tasks, delegate responsibilities, and maintain clear communication.
Identify the bottleneck in the process and address it first
Delegate tasks to team members to increase efficiency
Ensure clear communication between kitchen staff and servers
Use technology such as kitchen display systems to streamline orders
Prep ingredients in advance to reduce cooking time
Offer simple and quick menu opti
- Q2. What are the basic criteria of customer handling
- Ans.
Basic criteria of customer handling include effective communication, empathy, problem-solving skills, and a positive attitude.
Effective communication to understand customer needs and provide appropriate solutions
Empathy to understand and relate to customer concerns
Problem-solving skills to resolve issues and provide satisfactory outcomes
Positive attitude to create a welcoming and friendly environment
Patience to handle ...
- Q3. How you can improve your mind by doing work in the kfc
Interview Preparation Tips
I applied via Walk-in
Situation handling & customer complain
(3 Questions)
- Q1. This is done with check spoken level
- Q2. About the company
- Q3. Check spokenlevel
Interview Preparation Tips
(2 Questions)
- Q1. Tell me about your self
- Q2. Experience years at company
Selected
I applied via Walk-in and was interviewed before Dec 2023. There were 3 interview rounds.
Total details and family details study verification
(3 Questions)
- Q1. Ask salary details
- Q2. Besic knowledge
- Q3. Ask study verification and qualification
(3 Questions)
- Q1. Customer interaction and customer experience.
- Q2. How to handle with problem.
- Ans.
Handling problems involves identifying the issue, analyzing possible solutions, and implementing the best course of action.
Identify the root cause of the problem
Brainstorm potential solutions
Evaluate the pros and cons of each solution
Implement the best solution and monitor its effectiveness
Communicate with team members and stakeholders throughout the process
- Q3. Customer handling principal
Interview Preparation Tips
KFC interview questions for designations
I applied via Company Website and was interviewed in Mar 2023. There was 1 interview round.
(2 Questions)
- Q1. SM roles and responsibilities
- Ans. Take care of customer and employees
- Q2. Salary structure
- Ans. CTC 63 gross 53 take home 57
Interview Preparation Tips
- SAP
Selected
I applied via Walk-in and was interviewed before Aug 2022. There were 3 interview rounds.
(1 Question)
- Q1. All questions related you and your previous company
(4 Questions)
- Q1. Experience related and know how previous company
- Q2. Why you leave previous company
- Q3. What is your salary expectation
- Q4. Why you want to join this company
Top trending discussions
Interview questions from similar companies
(2 Questions)
- Q1. How handle the team
- Ans.
I handle the team by setting clear expectations, providing support and guidance, and fostering a positive work environment.
Set clear expectations for team members
Provide support and guidance when needed
Foster a positive work environment through open communication and recognition of achievements
- Q2. How to handle the rush days
- Ans.
To handle rush days, prioritize tasks, communicate effectively with team, stay organized, and remain calm under pressure.
Prioritize tasks based on urgency and importance
Communicate clearly with team members to delegate responsibilities and ensure smooth workflow
Stay organized by keeping track of orders, inventory, and staffing levels
Remain calm under pressure to make quick decisions and handle unexpected situations
Prov...
Selected
I applied via Recruitment Consulltant and was interviewed before Jun 2023. There were 2 interview rounds.
(3 Questions)
- Q1. About yourselves
- Q2. What is the KRA and KPI of shift manager
- Ans.
KRA stands for Key Result Area and KPI stands for Key Performance Indicator. The KRA of a shift manager is to ensure smooth operations and customer satisfaction, while the KPIs include metrics like sales targets, customer feedback, and employee performance.
KRA focuses on the main areas of responsibility for a shift manager, such as ensuring efficient operations, managing staff, and meeting customer needs.
KPIs are speci...
- Q3. What is food cost ? How to control food cost
- Ans.
Food cost is the total cost of ingredients used to prepare a dish. Controlling food cost is essential for maximizing profits.
Food cost is calculated by adding up the cost of all ingredients used in a dish.
To control food cost, monitor inventory levels regularly to avoid waste.
Implement portion control to ensure consistent serving sizes and minimize food waste.
Negotiate with suppliers for better prices on ingredients to...
(1 Question)
- Q1. What is danger zone
- Ans.
Danger zone refers to a temperature range in which bacteria can grow rapidly on food, leading to potential foodborne illnesses.
Temperature danger zone is between 40°F and 140°F
Food should not be left in the danger zone for more than 2 hours (or 1 hour if the temperature is above 90°F)
Properly cooking and storing food can help prevent bacteria growth in the danger zone
Just asked about myself
P&L account solving, inventory management
Interview Preparation Tips
I applied via Approached by Company
(2 Questions)
- Q1. Nothing to say wrost job I'm impleed to resignation
- Q2. Nothing to say wrost job
Interview Preparation Tips
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KFC Shift Manager Reviews and Ratings
based on 210 reviews
Rating in categories
|
Assistant Restaurant Manager
343
salaries
|  ₹2 L/yr - ₹4.7 L/yr |
|
Restaurant General Manager
342
salaries
| ₹4.1 L/yr - ₹7.7 L/yr |
|
Shift Manager
285
salaries
| ₹1.3 L/yr - ₹5 L/yr |
|
Restaurant Manager
202
salaries
| ₹2 L/yr - ₹6.6 L/yr |
|
Team Member
173
salaries
| ₹0.8 L/yr - ₹3.6 L/yr |
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