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JustDial
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I applied via Referral and was interviewed in Sep 2024. There was 1 interview round.
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posted on 13 Feb 2025
I was interviewed in Jan 2025.
I was interviewed in Dec 2024.
Customer service is the assistance and support provided to customers before, during, and after a purchase.
Customer service involves actively listening to customers' needs and concerns.
It includes providing timely and accurate information to customers.
Customer service also involves resolving issues and complaints in a professional and efficient manner.
Building strong relationships with customers is a key aspect of custo...
I handle customer interactions with empathy, active listening, and problem-solving skills.
I actively listen to customers to understand their needs and concerns.
I show empathy towards customers to build rapport and trust.
I use problem-solving skills to address any issues or challenges customers may have.
I maintain a positive attitude and remain professional in all interactions.
I follow up with customers to ensure their
posted on 4 Dec 2024
I applied via Naukri.com and was interviewed in Jul 2023. There were 2 interview rounds.
I will build rapport with customers, understand their needs, and showcase the benefits of our product.
Listen actively to customers to understand their needs and preferences
Highlight the unique features and benefits of our product that meet the customer's needs
Provide excellent customer service to build trust and loyalty
Offer promotions or discounts to attract customers
Follow up with customers to ensure satisfaction and
The topics was on group discussion
based on 1 interview
Interview experience
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