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JPMorgan Chase & Co. Senior Customer Service Executive Interview Questions and Answers for Experienced
Updated
15 Jan 2020
1 interview found
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Anonymous
I applied via Referral and was interviewed before Jan 2019.
4 Interview Rounds
Interview Questions
- Q1. Where do you see your self 5 years from now .
View Answers (1)
- Q2. Sell us a blue pen
View Answers (1)
- Q3. Speak on a topic ( women empowerment) (India's population) ( favourite city)
Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Speak slow, crisp ,accurate ,clear in speach ,think before you make a statement , no grammatical errors, thought process while speaking is gaged .
Interview questions from similar companies
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
I applied via Job Portal
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2
Aptitude Test Round
Aptitude test test test test test
3
Group Discussion Round
GD GD GD GD GD GD gd gd gd gd
4
One-on-one Round (5 Questions)
- Q1. Face face face face face Add Answer
- Q2. Face face face face face Add Answer
- Q3. Face face face face face1111 Add Answer
- Q4. Face face face face face23 Add Answer
- Q5. Face face face face face456 Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Read
Edna.J. Rodrigues
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Recruitment Consulltant and was interviewed in Oct 2023.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2
HR Round (1 Question)
- Q1. 1) Introduction
2) Experience
3) salary expectation. Add Answer
3
One-on-one Round (1 Question)
- Q1. Salary discussion Add Answer
Interview experience
Excellent
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected
I applied via Referral and was interviewed in Oct 2022.
5 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2
Assignment Round
You will be asked to write a passage of around 200-250 words on any topic given by the HR.
3
HR Round (1 Question)
- Q1. Stability questions. Around resume and experience. Add Answer
4
Typing Test Round (1 Question)
- Q1. They require 35 wpm typing speed with 95% accuracy. Add Answer
5
One-on-one Round (1 Question)
- Q1. This was ops round. There were questions around the resume. The manager basically test stability and field knowledge. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - The advice will be:
1. Be confident
2. Choose not to lie when that doesn't matter much.
3. Be prepared to answer everything you have mentioned in the resume and that includes the previous experiences, their date of joining and reliving. Why you are leaving the current job.
4. There might be questions to check stability. They might ask your views on working overtime, rotational shifts and offs.
5. There might be some questions about your family and their occupations.
6. Again, be confident.
1. Be confident
2. Choose not to lie when that doesn't matter much.
3. Be prepared to answer everything you have mentioned in the resume and that includes the previous experiences, their date of joining and reliving. Why you are leaving the current job.
4. There might be questions to check stability. They might ask your views on working overtime, rotational shifts and offs.
5. There might be some questions about your family and their occupations.
6. Again, be confident.
I applied via Company Website and was interviewed in Oct 2022.
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2
Technical Round (2 Questions)
- Q1. About self introduction and details Add Answer
- Q2. And family background View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - I don't ask in hr manager in congizent in team and discuss the interview process
Interview experience
Bad
Difficulty level
-
Duration
-
Result
-
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2
Aptitude Test Round
Written test for mind test of candidate.
3
Group Discussion Round
For presences of mind test with group.
4
HR Round (2 Questions)
- Q1. Then HR will take interview of Candidate Add Answer
- Q2. About experience ,about education qualification, family back ground etc. Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - I am also a job seeker how can I give advice.
I have no any advice .
I have no any advice .
Interview experience
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected
I applied via Naukri.com and was interviewed in Nov 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2
Assignment Round
Assessment of Aptitude, basic common understanding of day to day problems and thier management
3
One-on-one Round (1 Question)
- Q1. Even thiugh i prepared thoroughly, they wanted to know more about me as a person and were not too hard. Quite an amazing panel. Add Answer
4
HR Round (2 Questions)
- Q1. Why you want to work with HSBC Add Answer
- Q2. What are expectation in terms of salary Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be real, they would select you if they find you suitable, otherwise it would be you struggling on the job.
Interview experience
Bad
Difficulty level
Hard
Duration
Less than 2 weeks
Result
No response
I applied via Approached by Company and was interviewed in Dec 2022.
3 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
2
HR Round (3 Questions)
- Q1. Introduction and scheduling ops round date Add Answer
- Q2. About current role and responsibilities Add Answer
- Q3. Any gab in education or company and why Add Answer
3
Technical Round (1 Question)
- Q1. Ops ask any thing out of the box ot seems they are asking irrelevent questions but they are the people who can ask any thing weather its out of the box also Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Amex interviewer really don't have common sense in terms of their module in interview
Interview experience
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected
I was interviewed in Oct 2022.
4 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Avoid using too much corporate jargon in your CV. Sometimes keeping things simple will get your job done.
View all tips
2
HR Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Speak on a topic Add Answer
3
Assignment Round
General communication and typing skills test
4
One-on-one Round (2 Questions)
- Q1. Self introduction Add Answer
- Q2. Previous company experience and general communication skills testing questions Add Answer
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident
Interview experience
Excellent
Difficulty level
-
Duration
-
Result
-
2 Interview Rounds
1
Resume Shortlist Round
Pro Tip by AmbitionBox:
Name your CV properly while saving it. It is highly likely that the recruiter won't even open your CV if you name it casually.
View all tips
2
One-on-one Round (2 Questions)
- Q1. Tell me about yourself? View Answers (1)
- Q2. Why did u leave last company? View Answers (1)
Interview Preparation Tips
Interview preparation tips for other job seekers - Be confident n carry a smile on ur face. This will be a must.
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JPMorgan Chase & Co. Senior Customer Service Executive
Salary
based on 28 salaries
₹4
L/yr - ₹8.7
L/yr
66%
more
than the average Senior Customer Service Executive Salary in India
View more details
JPMorgan Chase & Co. Senior Customer Service Executive Reviews and Ratings
based on 5 reviews
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