Jio RF Planning & Optimization Engineer Interview Questions and Answers

Q1. How to Install Operating System?
Ans. 
To install an operating system, you need to boot from installation media, follow on-screen prompts, select installation options, and wait for the process to complete.
• Boot from installation media (USB, DVD)

• Follow on-screen prompts to start installation process

• Select installation options such as language, time zone, and disk partitioning

• Wait for the installation process to complete

• Reboot the system after installation is
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Q2. How to install printer?
Ans. 
To install a printer, you need to connect it to the computer, install the necessary drivers, and set it as the default printer.
• Connect the printer to the computer using a USB cable or through a network connection.

• Download and install the printer drivers from the manufacturer's website or use the installation CD that came with the printer.

• Go to Control Panel > Devices and Printers, click on 'Add a printer', and follow t...read more
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Q3. How to rejoin a domain?
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To rejoin a domain, you need to access the system properties, change the computer name, and then rejoin the domain.
• Access system properties by right-clicking on 'This PC' and selecting 'Properties'.

• Click on 'Change settings' next to the computer name.

• Click on 'Change' to rename the computer and then click 'OK'.

• Click on 'Change' next to 'To rename this computer or change its domain or workgroup'.

• Enter the domain name an...read more
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Q4. How to connect RDP?
Ans. 
RDP can be connected by using the Remote Desktop Connection tool on Windows.
• Open Remote Desktop Connection tool on Windows

• Enter the IP address or hostname of the remote computer

• Click 'Connect' and enter the username and password of the remote computer

• Click 'OK' to establish the RDP connection
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Q5. How to configure Ms Outlook
Ans. 
To configure Ms Outlook, you need to open the application, enter your email address and password, and set up the server settings.
• Open Microsoft Outlook application

• Click on 'File' tab and select 'Add Account'

• Enter your email address and password

• Follow the prompts to set up server settings (IMAP/POP and SMTP)

• Click 'Finish' to complete the configuration
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Q1. Desktop support related
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Q2. Technical related questions
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Q1. Introduction your self.
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I am a dedicated and experienced Desktop Support Engineer with a strong background in troubleshooting and resolving technical issues.
• I have X years of experience in providing desktop support to end users

• Proficient in diagnosing and resolving hardware and software issues

• Skilled in setting up and configuring desktops, laptops, and peripherals

• Familiar with operating systems such as Windows and MacOS

• Excellent communication
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Q2. Tell me about your role and responsibilities
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As a Desktop Support Engineer, I am responsible for providing technical support to end users, troubleshooting hardware and software issues, and maintaining IT systems.
• Provide technical support to end users

• Troubleshoot hardware and software issues

• Install, configure, and maintain IT systems

• Ensure security and compliance with IT policies

• Document and track technical issues and resolutions
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Medium to hard question.

One is easy problem another one medium problem.

Q1. Tell me about your self.
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Q2. What is your project.
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Q3. What is your stregth.
Ans. 
My strength lies in my ability to troubleshoot technical issues efficiently and effectively.
• Strong problem-solving skills

• Excellent communication skills

• Ability to work well under pressure

• Attention to detail

• Experience with various operating systems and software applications
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Q1. Sla,customer support ,azure,active directory
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Q1. Questions regarding to my personality and work ethnic
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Q1. Basic desktop troubleshoot question
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Q1. Expected salary and benefits
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Q1. How to troubleshoot in the lan connectivity
Ans. 
To troubleshoot LAN connectivity, check physical connections, IP settings, network adapter settings, and firewall settings.
• Check physical connections such as cables and ports

• Verify IP settings such as IP address, subnet mask, and default gateway

• Check network adapter settings such as DNS server and DHCP settings

• Verify firewall settings to ensure they are not blocking network traffic

• Use network diagnostic tools such as p...read more
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Q2. How to troubleshoot in the outlook
Ans. 
To troubleshoot in Outlook, check for connectivity issues, repair the application, and verify account settings.
• Check internet connectivity and server status

• Repair Outlook application using built-in repair tool

• Verify account settings such as username, password, and server information

• Check for any add-ins causing issues

• Clear cache and temporary files

• Disable antivirus temporarily to check if it's causing issues
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