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Jana Small Finance Bank Customer Relationship Executive Interview Questions and Answers

Updated 18 Apr 2024

Jana Small Finance Bank Customer Relationship Executive Interview Experiences

3 interviews found

I applied via Naukri.com and was interviewed in Jul 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Are you willing to work for this profile??
  • Q2. There is major work is for operation & rest for sales.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview is normal, if you are experienced then you can handle it.. If you are fresher then answer it with full confidence. My suggestion is, if you really want to work in operations, then please prefer only operation field. In such mixed profile, names are just for operations but they force you to do majorly sales only.
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Introduction, regarding sales

Customer Relationship Executive Interview Questions Asked at Other Companies

asked in AutoFlipz
Q1. How you will convience customers? How you will contact customers?
Q2. 3) How will you able to meet sales target?
Q3. how would handle an angry customer who is not listening
Q4. What is ISO ? What is the importance of ISO?
Q5. What is your expected CTC ?

I applied via Naukri.com

Interview Questionnaire 

2 Questions

  • Q1. Where I have been worked and what was my role. Nature of duties I have performed.cross selling done monthly.
  • Q2. Why I have left the job.

Interview Preparation Tips

Interview preparation tips for other job seekers - It was decent and nice. Not too many questions.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Pervious Experience and Casa Sales product information
Interview experience
2
Poor
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Recruitment Consulltant and was interviewed before Feb 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. First question why you are in casual? Next introduce yourself What do you know about banking? How will you pitch sales or do field work? Will you be able to do work for 12 hours or more ?
  • Q2. Will you be able to do work for 12 hours or more, without Sunday leave?

Interview Preparation Tips

Interview preparation tips for other job seekers - They will make u scared in interview and you just stay confident and give your best. No need to say anything against,
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
6-8 weeks
Result
Selected Selected
Round 1 - Group Discussion 

Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults

Round 2 - Group Discussion 

Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults

Round 3 - Assignment 

Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults
Show more

Round 4 - Assignment 

Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults

Round 5 - Assignment 

Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults

Interview Preparation Tips

Interview preparation tips for other job seekers - Bandhan Bank is a private sector bank in India that offers banking services to all socio-economic sections. The bank's mission is to provide financial solutions to all Indians in an inclusive and sustainable manner.
Features
Savings accounts: Offers free transactions like cash withdrawals at other bank ATMs, funds transfers, and NEFT transactions through the mobile app
Financial literacy: Aims to deepen financial inclusion in rural communities
Universal banking: Serves all socio-economic sections across the country
History
Founded by Chandra Shekhar Ghosh in 2015
Ghosh is a proponent of financial inclusion in India
The bank has been recognized as a scheduled bank by the RBI
Core values
Cost effective and simple
Respect for all
Exemplary governance
Accountability
Professionalism and discipline
Transparency and integrity
Effective team work and commitment
Deposit insurance
Depositors of Bandhan Bank are eligible for deposit insurance cover of up to Rs 5 lakhs in case the bank defaults
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Aptitude Test 

The reason for my coming is: I am a third party at the bank. I want to come to the bank for a check and this is for the salary.

Round 2 - HR 

(5 Questions)

  • Q1. Salary and Payroll
  • Q2. Good post and good business department
  • Q3. Yes salary an payroll
  • Q4. I wish I could join a new company and try harder to get ahead.
  • Q5. Nothing
Round 3 - One-on-one 

(1 Question)

  • Q1. I am interested in Interview
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(5 Questions)

  • Q1. Introduction about the background
  • Q2. How will you be useful in the company
  • Q3. Are you comfortable for pan india location
  • Q4. Are you eager to learn
  • Q5. Loyal to the company
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected
Round 1 - One-on-one 

(2 Questions)

  • Q1. Life insurance business
  • Q2. Mutual fund business
Round 2 - One-on-one 

(2 Questions)

  • Q1. Why leave previous job.
  • Ans. 

    Seeking new challenges and growth opportunities.

    • Desire for career advancement

    • Seeking new challenges

    • Opportunity for professional growth

    • Company restructuring or downsizing

    • Relocation to a new area

  • Answered by AI
  • Q2. Portfolio size
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
Selected Selected

I applied via Naukri.com

Round 1 - One-on-one 

(2 Questions)

  • Q1. WHAT YOUR SKILL ,ABILITIES KNOWLEDGE
  • Ans. 

    I possess strong communication skills, excellent relationship-building abilities, and in-depth knowledge of financial products and services.

    • Strong communication skills: able to effectively communicate with clients and colleagues

    • Excellent relationship-building abilities: skilled at developing and maintaining relationships with clients

    • In-depth knowledge of financial products and services: familiar with various banking pr...

  • Answered by AI
  • Q2. ASK GENRAL QUATION ABOUT ORGANIZATION AND JOB REQUIREMENT

Interview Preparation Tips

Interview preparation tips for other job seekers - BE ON TIME OR EARLY FOR YOUR INTERVIEW

Jana Small Finance Bank Interview FAQs

How many rounds are there in Jana Small Finance Bank Customer Relationship Executive interview?
Jana Small Finance Bank interview process usually has 1 rounds. The most common rounds in the Jana Small Finance Bank interview process are HR.
How to prepare for Jana Small Finance Bank Customer Relationship Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jana Small Finance Bank. The most common topics and skills that interviewers at Jana Small Finance Bank expect are Customer Relationship, Gold Loan, CRM, Branch Banking and Cross Selling.
What are the top questions asked in Jana Small Finance Bank Customer Relationship Executive interview?

Some of the top questions asked at the Jana Small Finance Bank Customer Relationship Executive interview -

  1. There is major work is for operation & rest for sale...read more
  2. Introduction, regarding sa...read more

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Jana Small Finance Bank Customer Relationship Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
View more

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Jana Small Finance Bank Customer Relationship Executive Salary
based on 121 salaries
₹1.1 L/yr - ₹5.6 L/yr
24% more than the average Customer Relationship Executive Salary in India
View more details

Jana Small Finance Bank Customer Relationship Executive Reviews and Ratings

based on 40 reviews

3.2/5

Rating in categories

2.8

Skill development

3.2

Work-life balance

3.9

Salary

3.1

Job security

2.7

Company culture

3.0

Promotions

2.8

Work satisfaction

Explore 40 Reviews and Ratings
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