ITC Hotels Restaurant Manager Interview Questions and Answers

I would calmly listen to the guest's concerns, apologize for any inconvenience, offer a solution or compensation, and ensure their satisfaction before they leave.

• Listen attentively to the guest's complaints without interrupting

• Apologize sincerely for any inconvenience caused

• Offer a solution or compensation to address the issue

• Ensure the guest's satisfaction before they leave the restaurant

My salary expectation is competitive and reflective of my experience, skills, and the responsibilities of the role.

• Research the average salary range for Assistant Restaurant Managers in the area

• Consider your years of experience and any additional qualifications

• Factor in the responsibilities and duties outlined in the job description

• Be prepared to negotiate based on benefits, bonuses, and growth opportunities

P&L stands for profit and loss. It is a financial statement that shows the revenue, costs, and expenses of a business.

• Sales of a restaurant refer to the total revenue generated from food and beverage sales.

• Sales can be increased by improving the quality of food and service, marketing and advertising, and offering promotions and discounts.

• APC or average per customer can be increased by upselling and cross-selling, offer...read more