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International Game Technology

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3.3

based on 314 Reviews

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International Game Technology Non Voice Customer Care Executive Interview Questions and Answers

Updated 29 May 2023

International Game Technology Non Voice Customer Care Executive Interview Experiences

1 interview found

Non Voice Customer Care Executive Interview Questions & Answers

user image Anonymous

posted on 29 May 2023

Interview experience
1
Bad
Difficulty level
Hard
Process Duration
6-8 weeks
Result
No response

I applied via Walk-in and was interviewed in Apr 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. Hr are so lazy of igt. They only visit in office from here to there. Many times go outside of office?
    • Add your answer
  • Q2. Changes should be in delhi metro
    • Add your answer
  • Q3. Why do you waste time of candidates?
  • Ans. 

    We do not intentionally waste time of candidates. Our recruitment process is designed to ensure the best fit for the job.

    • Our recruitment process involves multiple stages to assess the candidate's skills and suitability for the job.

    • We provide clear job descriptions and requirements to avoid any confusion or misunderstandings.

    • We also communicate regularly with candidates to keep them informed about the status of their ap...

    • Answered by AI
    Add your answer

Top trending discussions

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Interview Tips & Stories
3d (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Cleartrip user image Anonymous

posted on 25 Feb 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jan 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me about basic introductions
  • Ans. 

    Basic introductions involve greeting someone and providing your name and possibly some additional information about yourself.

    • Start by greeting the person, such as 'Hello' or 'Hi'

    • Provide your name, such as 'My name is John'

    • Optionally, share some additional information about yourself, like 'I work as a Customer Support Executive at XYZ Company'

    • End with a question or statement to continue the conversation, like 'How can I

    • Answered by AI
    Add your answer
  • Q2. Tell me about inhand salary
  • Ans. 

    Inhand salary refers to the amount of money an employee receives after deductions such as taxes and other withholdings.

    • Inhand salary is the actual amount an employee takes home after deductions for taxes, insurance, and other benefits.

    • It is different from the gross salary, which is the total amount before deductions.

    • Inhand salary can vary based on factors such as tax rates, insurance premiums, and other deductions.

    • Empl...

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(3 Questions)

  • Q1. Brief introduction
    • Add your answer
  • Q2. Tell me about family backgrounds
  • Ans. 

    My family background is diverse and includes a mix of cultures and traditions.

    • My family consists of members from different cultural backgrounds.

    • We celebrate various holidays and traditions from different cultures.

    • Family gatherings often involve a blend of different cuisines and customs.

    • Answered by AI
    Add your answer
  • Q3. Why you want to join this company
  • Ans. 

    I am impressed by the company's reputation for excellent customer service and innovative solutions.

    • Company's reputation for excellent customer service

    • Innovative solutions offered by the company

    • Opportunity for growth and development in the company

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Go for it.good environment

Customer Support Executive Interview Questions & Answers

Pole To Win user image Anonymous

posted on 3 Feb 2025

Interview experience
2
Poor
Difficulty level
Moderate
Process Duration
More than 8 weeks
Result
Selected Selected

I was interviewed before Feb 2024.

Round 1 - Aptitude Test 

Knowledge of technical aspects related to games.

Round 2 - Technical 

(3 Questions)

  • Q1. How do you handle customer support in a CX (Customer Experience) role?
  • Ans. 

    I handle customer support in a CX role by actively listening to customers, empathizing with their concerns, and providing timely and effective solutions.

    • Actively listen to customers to understand their concerns and needs

    • Empathize with customers to show understanding and build rapport

    • Provide timely and effective solutions to resolve customer issues

    • Follow up with customers to ensure their satisfaction and address any fur

    • Answered by AI
    Add your answer
  • Q2. Game issues gamers face during gameplay, i.e. Fps, lag, network related questions.
  • Ans. 

    Gamers often face issues like low FPS, lag, and network connectivity problems during gameplay.

    • Low FPS can be caused by outdated hardware or software, high graphics settings, or background processes.

    • Lag can be due to poor internet connection, server issues, or high ping.

    • Network connectivity problems can be resolved by checking router settings, using wired connection, or contacting ISP for assistance.

    • Answered by AI
    Add your answer
  • Q3. Practical questions like how you can handle a customer who faced this issue relatedto game for example network related. Then how can you help him.
    • Add your answer
Round 3 - HR 

(2 Questions)

  • Q1. Salary discussion
    • Add your answer
  • Q2. Discussion related to Shift timings, increment etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not join this company unless you require permanent work from home. They make false promises to candidates and deny everything they stated during the hiring process. The management is very poor.

Sales Executive Interview Questions & Answers

Yatra user image Anonymous

posted on 1 Mar 2022

Round 1 - HR 

(1 Question)

  • Q1. Why should we hire you?
    • Add your answer
Round 2 - Assignment 

Interview Preparation Tips

Interview preparation tips for other job seekers - Knowledge of All Holiday Destinations,All Itnary
And cab partner in holiday destinations.knowledge of destination hotel.

Non Voice Customer Care Executive Interview Questions & Answers

MakeMyTrip user image Anonymous

posted on 13 Jul 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Jun 2024. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. What is the process of this company
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. What is the process of this company
    • Add your answer
  • Q2. Hiring is going on yaa not
    • Add your answer
Round 3 - Group Discussion 

Group discussion is best path to get achive in any works , and tests the teamwork and communication skills of candidates. A group discussion involves a discussion on a given topic with other candidates

Customer Service Executive Interview Questions & Answers

Goibibo user image Anonymous

posted on 28 Nov 2022

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Case Study 

Customer related case study nothing very serious. Situation based

Round 3 - HR 

(2 Questions)

  • Q1. Asked questions About the company and how you are ideal person for the company
    • Add your answer
  • Q2. They have asked about your education and then about company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...improve your skills as much as you can.... communication skilla are important

Senior Executive Interview Questions & Answers

Yatra user image Anonymous

posted on 13 Mar 2022

I applied via Recruitment Consulltant and was interviewed in Sep 2021. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They will hire you,need not to worry

Customer Service Executive Interview Questions & Answers

Pole To Win user image Anonymous

posted on 6 Dec 2021

I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. What do you know about gaming? What types of games have you played. What are the steps to be followed when game starts lagging
  • Ans. 

    Gaming knowledge and troubleshooting lagging issues

    • I have played various types of games including FPS, RPG, and sports games

    • Steps to follow when game starts lagging include checking system requirements, closing unnecessary programs, updating drivers, and lowering graphics settings

    • In some cases, clearing cache or reinstalling the game may also help

    • It's important to have a basic understanding of computer hardware and sof

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer was quit cool. Be relaxed

Customer Care Executive Interview Questions & Answers

Cleartrip user image Anonymous

posted on 31 Jan 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer

Senior Executive Interview Questions & Answers

Oyo Rooms user image Anonymous

posted on 21 Jun 2022

I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Skills of current company
    • Add your answer
  • Q2. Language test and communication skills
    • Add your answer

Interview Preparation Tips

Topics to prepare for Oyo Rooms Senior Executive interview:
  • Communication Skills
Interview preparation tips for other job seekers - Hdhdjdhdhdbhdbdhxhxbdhdjdndjjdbdjdjbdhdhdhdhjdhdhhdhd
More about working at International Game Technology

International Game Technology Interview FAQs

How many rounds are there in International Game Technology Non Voice Customer Care Executive interview?
International Game Technology interview process usually has 2 rounds. The most common rounds in the International Game Technology interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in International Game Technology Non Voice Customer Care Executive interview?

Some of the top questions asked at the International Game Technology Non Voice Customer Care Executive interview -

  1. Hr are so lazy of igt. They only visit in office from here to there. Many times...read more
  2. Changes should be in delhi me...read more

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