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I applied via Company Website and was interviewed in Nov 2022. There were 3 interview rounds.
I was interviewed in Jan 2025.
Basic introductions involve greeting someone and providing your name and possibly some additional information about yourself.
Start by greeting the person, such as 'Hello' or 'Hi'
Provide your name, such as 'My name is John'
Optionally, share some additional information about yourself, like 'I work as a Customer Support Executive at XYZ Company'
End with a question or statement to continue the conversation, like 'How can I
Inhand salary refers to the amount of money an employee receives after deductions such as taxes and other withholdings.
Inhand salary is the actual amount an employee takes home after deductions for taxes, insurance, and other benefits.
It is different from the gross salary, which is the total amount before deductions.
Inhand salary can vary based on factors such as tax rates, insurance premiums, and other deductions.
Empl...
My family background is diverse and includes a mix of cultures and traditions.
My family consists of members from different cultural backgrounds.
We celebrate various holidays and traditions from different cultures.
Family gatherings often involve a blend of different cuisines and customs.
I am impressed by the company's reputation for excellent customer service and innovative solutions.
Company's reputation for excellent customer service
Innovative solutions offered by the company
Opportunity for growth and development in the company
I was interviewed before Feb 2024.
Knowledge of technical aspects related to games.
I handle customer support in a CX role by actively listening to customers, empathizing with their concerns, and providing timely and effective solutions.
Actively listen to customers to understand their concerns and needs
Empathize with customers to show understanding and build rapport
Provide timely and effective solutions to resolve customer issues
Follow up with customers to ensure their satisfaction and address any fur
Gamers often face issues like low FPS, lag, and network connectivity problems during gameplay.
Low FPS can be caused by outdated hardware or software, high graphics settings, or background processes.
Lag can be due to poor internet connection, server issues, or high ping.
Network connectivity problems can be resolved by checking router settings, using wired connection, or contacting ISP for assistance.
Customer related case study nothing very serious. Situation based
I applied via Naukri.com and was interviewed before Jun 2021. There were 2 interview rounds.
I applied via Referral and was interviewed before Dec 2020. There was 1 interview round.
Gaming knowledge and troubleshooting lagging issues
I have played various types of games including FPS, RPG, and sports games
Steps to follow when game starts lagging include checking system requirements, closing unnecessary programs, updating drivers, and lowering graphics settings
In some cases, clearing cache or reinstalling the game may also help
It's important to have a basic understanding of computer hardware and sof
I applied via Recruitment Consulltant and was interviewed in Sep 2021. There was 1 interview round.
based on 2 interviews
Interview experience
based on 3 reviews
Rating in categories
Process Associate
318
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Care Executive
38
salaries
| ₹0 L/yr - ₹0 L/yr |
Customer Service Executive
36
salaries
| ₹0 L/yr - ₹0 L/yr |
Software Engineer
27
salaries
| ₹0 L/yr - ₹0 L/yr |
Senior Software Engineer
23
salaries
| ₹0 L/yr - ₹0 L/yr |
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