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Electronic Arts Customer Care Executive Interview Questions and Answers

Updated 28 Oct 2024

Electronic Arts Customer Care Executive Interview Experiences

1 interview found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
Not Selected

I applied via Company Website and was interviewed in Sep 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Self introduction
  • Q2. What do you know about this company
Round 2 - Technical 

(1 Question)

  • Q1. Gameing process
Round 3 - HR 

(1 Question)

  • Q1. About your background verification

Interview Preparation Tips

Topics to prepare for Electronic Arts Customer Care Executive interview:
  • Games

Interview questions from similar companies

I applied via Campus Placement

Interview Questionnaire 

2 Questions

  • Q1. You have a Binary tree having numbers>=0 and a numeber N. Print all downwards paths from any node having the sum of elements equal to N
  • Ans. 

    Print all downward paths from any node in a binary tree with sum of elements equal to N.

    • Traverse the binary tree and keep track of the sum of elements in the path from root to current node.

    • If the sum equals N, print the path from root to current node.

    • Recursively traverse the left and right subtrees with updated sum.

    • Use a stack to keep track of the current path being traversed.

    • Example: Binary tree with root 1, left chil...

  • Answered by AI
  • Q2. You have a cuboid (m*n*p) each block of the cuboid is having a metallic ball. Now we are passing X-ray from front face and getting a bool matrix1 of m*p the elements are set if there is a black spot.(as...
  • Ans. 

    Yes, it is possible to get the accurate result from the given data.

    • The coordinates (i,j,k) where metallic balls are present can be determined by finding the set elements in both matrix1 and matrix2.

    • Additional data is not required as the given data is sufficient to determine the coordinates.

    • The coordinates can be obtained by iterating through the elements of matrix1 and matrix2 and checking for set elements.

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: Output questions
Tips: focus on basics
Duration: 30 minutes
Total Questions: 15

Round: Test
Experience: Two coding problems in one hour,on Cocobues.com

1. Given two arrays of numbers. The numbers are from 0-9 you have two maximize the first array by using the elements from the second array.
the elements can be used only once.
e.g. arr1[]={5,2,3,6,7};
arr2[]={9,2,8,4,5};
You should output the modified arr1 as {9,8,5,6,7}

2.Given a matrix of characters and a word.
you have to count the number of occurences of that word in that matrix. you can move to any of the eight valid directions from current position.
e.g. word="HELLO";
matrix[][5]={ {'H','E','L','L','O'},
{'E','H','E','A','B'},
{'L','L','O','C','D'}};
output should be : 5

Tips: DO AS MUCH AS PRACTICE
Duration: 60 minutes
Total Questions: 2

Round: Test
Experience: One Coding question was given to all the students ,You have to code and explain it.
You are given an string as input which represents a path. You have to normalize that path inplace(NO EXTRA SPACE).
e.g.
input : "\a\b\c\..\..\file.txt"
output: "\a\file.txt"
Hint: Double dot(..) means you have to skip the previous parent.
It was on paper.
Duration: 40 minutes
Total Questions: 1

Round: Technical Interview
Experience: The interviewer was very nice that was an amazing experience.
Tips: Be confident and relaxed.

Round: HR Interview
Experience: Again the interviewer was very nice. Firstly he asked me what i have done in technical till that time.
After the interview was over he looks impressed.
Tips: Don't see what others are doing . Take your time and try to short out the correct solution.

General Tips: Do coding as much as you can
Skills: Algorithm, Coding Skills And Knowledge On Data Structures
Duration: 2
College Name: NIT Bhopal
Motivation: It comes to our institute, and the name Microsoft is sufficient for motivation.
Funny Moments: The journey to Microsoft IDC Hydrabad was very beautiful.

Skills evaluated in this interview

Interview Questionnaire 

2 Questions

  • Q1. Write the backend server code for a tic tac toe game
  • Ans. 

    Backend server code for a tic tac toe game

    • Create a RESTful API using a framework like Express.js

    • Implement game logic to check for winning conditions

    • Use a database to store game state and user information

    • Handle user authentication and authorization

    • Implement real-time updates using WebSockets

  • Answered by AI
  • Q2. Write a program to store a tree on a file. Also write code to reconstruct the tree from that file. Think of efficient techniques
  • Ans. 

    Program to store and reconstruct a tree from a file with efficient techniques.

    • Use a recursive approach to traverse the tree and write each node to the file

    • Include information about the node's parent and children in the file

    • Use a unique identifier for each node to reconstruct the tree from the file

    • Use a data structure like a hash table to store the nodes and their identifiers for efficient reconstruction

  • Answered by AI

Interview Preparation Tips

Round: Test
Experience: All types of C/C++ Aptitude and I/O questions were asked.
Was not a very easy round.
Tips: Prepare from -----/ and -----/
I had done everything in these 2 links.
Other than that, you can prepare from "Test your C Skills" by Yeshwant Kanetkar. PDF available online.
Duration: 30 minutes
Total Questions: 40-50

Round: Test
Experience: Two coding questions were asked. It was hosted on CoCubes website.
Questions were pretty basic.
First one was ad-hoc, requiring to count the number of set bits of a number.
Second one was the standard, minimum cost path DP problem.
Tips: Prepare from geeksforgeeks, careercup and ambitionbox.
If you know competitive programming, you should not have much of a problem.
Duration: 90 minutes
Total Questions: 2

Round: Test
Experience: Had to write code on paper. 2 questions.
First one was to rotate a matrix by 90 degrees. Pretty standard question.
Second one was to remove all negative elements in an array to the right end. Do it without extra memory.
Tips: Apart from correctness of solution, they check for code quality. Code written must be clean, indented and with properly named variables and functions.
Keep communicating your ideas to the people who will be supervising the test. They will understand your thought process that way.
Duration: 60 minutes
Total Questions: 2

Round: Technical Interview
Experience: Wrote the class in JAVA. Explained the methods, and optimized them. Variables were named properly.
Also generalized the class for an nxn matrix tic-tac-toe game.
Interviewer was very friendly. Wrote the code on paper.
Tips: Prepare on class design beforehand. They are quite likely to ask you questions on OOP.
Write clean code.

Round: Technical Interview
Experience: Just had to write the functions. Wrote code in C++.
The interviewer tested me on edge cases. Asked me to prepare test cases.
Tips: Make sure your code is ready to tackle those dirty edge cases.
Knowing standard library functions is beneficial. Make sure you learn some important ones. They can come in handy.
Write clean code. You can choose any language you are comfortable in.

General Tips: Stay calm. Prepare well.
Focus on the data structures that Microsoft usually asks about.
Skill Tips: A good internship helps in the process. I had interned at Google, so I got selected relatively easily as compared to other candidates. Make sure your resume is as impressive as you can make it.
Stay calm in the rounds. That way you can think better.
Communicate with the company officials. They will know you and your thought process that way.
Don't stay quiet in the interview rounds. If you have doubts, ask them. I had made this mistake when they came for internships and did not get selected because I didn't clear my doubts. The interview should be ideally like a discussion, where you present your thoughts and ideas, clear your doubts, and come up with a solution.
Skills: Resume, Communication, Analytical Skills, Algorithmic Approach To Problem Solving, Coding Skills And Knowledge On Data Structures
College Name: NIT Surathkal
Motivation: It is one of the biggest tech giants in the world. I definitely wanted to be a part of it.
Funny Moments: Since I had only 2 interviews, while others had 5, I came out so early that they thought I was rejected.
They later discovered, they were wrong.

Skills evaluated in this interview

Interview Preparation Tips

Round: Technical Interview
Experience: Technical Interview involved two questions, was asked to write code for the given tasks, which the interviewer would then "execute" manually to check it.
Was asked to go in detail on how the computer handles the program at a low level (like displaying the stack state after each call to a recursive function). Apart from that, I was questioned on some C fundamentals, namely memory allocation and segmentation faults.

Skills:
College Name: NIT Surathkal

I applied via Campus Placement

Interview Questionnaire 

2 Questions

  • Q1. Given a string of unknown length, what is a good approach to find n-k th element from last
  • Ans. 

    To find n-k th element from last in a string of unknown length

    • Traverse the string to find its length

    • Calculate the position of n-k th element from last

    • Traverse the string again to find the element at calculated position

  • Answered by AI
  • Q2. Given an array of strings, count the number of unique occurrences
  • Ans. 

    Count the number of unique occurrences in an array of strings.

    • Create a hash table to store the count of each string occurrence.

    • Iterate through the array and update the count in the hash table.

    • Count the number of unique occurrences by counting the number of keys in the hash table.

  • Answered by AI

Interview Preparation Tips

Round: Resume Shortlist
Experience: They checked my CGPA and my projects worked on. They also looked at previous internship I have done
Tips: Focus on CGPA and projects done. Also mention internship experience.

Round: Test
Experience: Easier questions and good amount of time to think.
Tips: Careful with IDE.
Duration: 60min minutes
Total Questions: 2

Round: Group Discussion
Experience: Enough time to think,solve. Questions were easy and only tested basic understanding of ds and algos.
Tips: Think well. They do not expect complete optimal solution. Discuss your ideas with members there

Round: Technical Interview
Tips: They do not expect optimal solution. they want to know thought process

General Tips: Be thorough in course work being done at present.
Revise the projects you have done in your semester
Skills: Data Structures, Algorithms, Probability theory, Basics of Machine Learning
Duration: 2 months
College Name: IIT Madras
Motivation: Microsoft !

Skills evaluated in this interview

I applied via Campus Placement

Interview Preparation Tips

Round: Test
Experience: objective test basically consists of programs written in diff languages like c,java and we need to give output of such programs.
programming section consisted of 2 questions which dealt with data structures,it was pretty much simple to code them.
Tips: command on data structures and algorithms is helpful.
Duration: 90minutes minutes
Total Questions: 15+2

Round: Group fly
Experience: A question (again based on algorithm) was given to a group of 6-8 people.Though it is named as "group fly" it is supposed to be solved individually.
Tips: again dsa is helpful

Round: Technical Interview
Experience: A couple of questions based on algorithms are asked by the interviewers.Even if we cannot solve them fully,your approach
to the question is what actually matters.

General Tips: Be confident about what you are telling
Skills: Data structures and algorithms
Duration: 2
College Name: IIT Madras
Motivation: Reputed company
Get exposed to corporate world
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Coding Test 

Had questions on SQL

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Aug 2024. There were 5 interview rounds.

Round 1 - Aptitude Test 

In Atitude can be text over general knowledge

Round 2 - Group Discussion 

They can be seen over performance , and communication skills

Round 3 - Coding Test 

They can be seen over problem solving skills

Round 4 - Technical 

(2 Questions)

  • Q1. Which language ur perfect
  • Ans. 

    I am proficient in multiple languages, including Java, Python, and C++.

    • Proficient in Java, Python, and C++

    • Experience with web development languages like JavaScript and HTML/CSS

    • Familiarity with scripting languages like Bash and PowerShell

  • Answered by AI
  • Q2. Solve the problem in the default situation
Round 5 - HR 

(2 Questions)

  • Q1. Why I should be appointe you
  • Ans. 

    I have the technical skills, experience, and passion to excel in this role.

    • I have a strong background in software development, with expertise in languages such as Java, Python, and C++.

    • I have successfully completed projects that demonstrate my problem-solving abilities and attention to detail.

    • I am a quick learner and thrive in fast-paced environments, adapting easily to new technologies and methodologies.

    • I am a team pl...

  • Answered by AI
  • Q2. What is ur strength and weakness
  • Ans. 

    Strength: Strong problem-solving skills. Weakness: Difficulty delegating tasks.

    • Strength: Able to quickly identify and solve complex problems.

    • Strength: Strong analytical skills to break down problems into manageable parts.

    • Weakness: Struggle with delegating tasks to others, preferring to handle everything myself.

    • Weakness: Working on improving communication to effectively delegate tasks.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I experienced a lot ,I can now how to be perfor
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Why you want to leve your job
  • Ans. 

    Seeking new challenges and opportunities for growth.

    • Desire for career advancement

    • Looking for new learning opportunities

    • Seeking a better work-life balance

    • Company culture mismatch

    • Relocation or commute issues

  • Answered by AI
  • Q2. Tell me about yourself
  • Ans. 

    I am a passionate software engineer with experience in developing web applications and a strong background in computer science.

    • Experienced in developing web applications using technologies such as HTML, CSS, JavaScript, and React

    • Strong background in computer science with knowledge in algorithms and data structures

    • Proficient in programming languages such as Java, Python, and C++

    • Familiar with Agile development methodolog

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Just HR screening
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
-
Result
No response

I was interviewed in Jun 2024.

Round 1 - Technical 

(2 Questions)

  • Q1. Variation of aggressive cows problem (requires binary search)
  • Ans. 

    Use binary search to find the minimum distance to escape aggressive cows in a field.

    • Implement a function to check if cows can be placed with a minimum distance in a field.

    • Use binary search to find the minimum distance that satisfies the condition.

    • Keep track of the maximum distance found so far while performing binary search.

  • Answered by AI
  • Q2. Variation of 2 sum problem
  • Ans. 

    Find two numbers in an array that add up to a target sum.

    • Use a hash map to store the difference between the target sum and each element.

    • Iterate through the array and check if the current element's complement exists in the hash map.

    • Return the indices of the two numbers that add up to the target sum.

  • Answered by AI
Round 2 - One-on-one 

(2 Questions)

  • Q1. Was told that this round would be an LLD. But it felt more like HLD or technical HM round Questions: grilled on microservice vs monolith architectures, how to migrate to microservice, when to migrate to mi...
  • Q2. Design a rest API
  • Ans. 

    Design a REST API for a software engineer interview

    • Define the resources and endpoints

    • Use HTTP methods for CRUD operations (GET, POST, PUT, DELETE)

    • Implement authentication and authorization

    • Use JSON for data exchange format

    • Include error handling and status codes

  • Answered by AI
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Electronic Arts Interview FAQs

How many rounds are there in Electronic Arts Customer Care Executive interview?
Electronic Arts interview process usually has 3 rounds. The most common rounds in the Electronic Arts interview process are Technical and HR.

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