International Game Technology Associate/Senior Associate -(Nontechnical) Interview Questions and Answers

Knowledge of technical aspects related to games.

Q1. How do you handle customer support in a CX (Customer Experience) role?
Ans. 
I handle customer support in a CX role by actively listening to customers, empathizing with their concerns, and providing timely and effective solutions.
• Actively listen to customers to understand their concerns and needs

• Empathize with customers to show understanding and build rapport

• Provide timely and effective solutions to resolve customer issues

• Follow up with customers to ensure their satisfaction and address any fur
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Q2. Game issues gamers face during gameplay, i.e. Fps, lag, network related questions.
Ans. 
Gamers often face issues like low FPS, lag, and network connectivity problems during gameplay.
• Low FPS can be caused by outdated hardware or software, high graphics settings, or background processes.

• Lag can be due to poor internet connection, server issues, or high ping.

• Network connectivity problems can be resolved by checking router settings, using wired connection, or contacting ISP for assistance.
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Q3. Practical questions like how you can handle a customer who faced this issue relatedto game for example network related. Then how can you help him.
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Q1. Salary discussion
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Q2. Discussion related to Shift timings, increment etc.
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Machine coding, asked about JS concepts

Q1. System design: asked about previous projects
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Machine coding round

Q1. Explain your project
Ans. 
Developed a web application for managing inventory and sales for a retail store
• Used React.js for front-end development

• Implemented Node.js for back-end functionality

• Utilized MongoDB for database management
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Q2. Tell me about yourself
Ans. 
I am a passionate software developer with experience in Java, Python, and web development.
• Experienced in Java, Python, and web development technologies

• Strong problem-solving skills

• Team player with excellent communication skills
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Emails to the host and guests.

Q1. Why you are perfect fit?
Ans. 
I have the necessary skills, experience, and passion for the role.
• I have relevant experience in the industry

• I possess the required skills and qualifications

• I am passionate about the work and eager to contribute

• I have a track record of success in similar roles
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Q2. Why you want to change?
Ans. 
Seeking new challenges and growth opportunities in a different environment.
• Desire for new challenges and learning experiences

• Opportunity for career advancement

• Seeking a better work-life balance

• Interest in exploring different industries or sectors
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Q1. They will ask about your profile and past experience.
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Q1. A peer level colleague will ask some basic knowledge check questions
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This is literally a live coding test. For analytics expect SQL, python, R.

Q1. Interviewed by a manager of another team
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Q1. Interviewed by dotted line reporting manager
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Q1. Cross functional interview
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Q1. Core Values Interview
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Q1. How to sort ararat
Ans. 
Ararat can be sorted alphabetically or numerically.
• Sort alphabetically: Arrange in ascending order based on the letters in the word.

• Sort numerically: Arrange in ascending order based on the numerical value of each character.
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Implement an iterator to flatten 2D vector

Q1. Find shortest path to get all keys
Ans. 
Use Dijkstra's algorithm to find the shortest path to get all keys
• Implement Dijkstra's algorithm to find the shortest path in a graph

• Consider the keys as nodes in the graph and the paths between keys as edges

• Keep track of the keys collected and update the shortest path accordingly
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Second number from array