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Goibibo Customer Service Executive Interview Questions and Answers

Updated 28 Nov 2022

1 interview found

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3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Case Study Round

Customer related case study nothing very serious. Situation based

3

HR Round (2 Questions)

  • Q1. Asked questions About the company and how you are ideal person for the company
  • Q2. They have asked about your education and then about company

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident...improve your skills as much as you can.... communication skilla are important

Interview questions from similar companies

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed in Apr 2024.

4 Interview Rounds

1

Case Study Round

Ethics real life topic discuss

2

Group Discussion Round

About My Life What's going on in my life and who?

3

Why do I need a job and why am I Round (3 Questions)

  • Q1. You are currently a student and why do you want a job?
  • Q2. Why do you want to join this company?
  • Q3. What did you do in your education?
4

Case Study Round

Real Life Experience: If you are in service, then how will you make the people happy and how will you solve any problem?

Interview Preparation Tips

Topics to prepare for Myntra Customer Service Executive interview:
  • Creativity
  • Beuty
  • Computer Skills
  • Editing
  • Vlog
  • knowledge fusion
  • Product Management
  • Customer Service
  • Hoby
Interview preparation tips for other job seekers - Good
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Job Fair and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (3 Questions)

  • Q1. Tell me about your self
  • Q2. Thanku for giving my opputonity my name is md asif ahemd i am 22 years old
  • Q3. Tell me about your experince

Interview Preparation Tips

Interview preparation tips for other job seekers - Mangement good
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Assignment Round

Normal question asked and after that HR 1st round simply introduce yourself question and credit card and debit card questions

3

HR Round (2 Questions)

  • Q1. 2nd step is regarding why you want to join this company and why you leave your previous job and what is sales and what is loan and it's features
  • Q2. Are you want any leave within 3 months

Interview Preparation Tips

Interview preparation tips for other job seekers - If any one join this company then prepared for 3 things
1 difference between credit card and Debit card
2 what is sales and what are the qualities of a sales person... and how to handle sales pressure
3 what is loan and what types of loans
And lastl but not least About company profile
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

One-on-one Round (4 Questions)

  • Q1. Any questions interview job
  • Q2. Hindi language interview
  • Q3. Hindi questions job and full time
  • Q4. Hindi questions interview

Interview Preparation Tips

Interview preparation tips for other job seekers - Hindi questions job and any questions interview Hindi language
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed in Mar 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
2

Group Discussion Round

Tested spoken English with perticular subject

3

Aptitude Test Round

Calculation and mind tested questions

4

One-on-one Round (1 Question)

  • Q1. Communication skill and situations handling questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Calculation and communication skill required
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Dec 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Need good company to work i will give 100%
  • Q2. Best companies to work

Interview Preparation Tips

Interview preparation tips for other job seekers - I have good experience in customer service need to work in same work
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed before Apr 2023.

3 Interview Rounds

1

Aptitude Test Round

Some general queries, mathematical and analyticals. multiple choice. 15mins

2

Typing Test Round (1 Question)

  • Q1. Typing speed should be atleast 25wpm
3

HR Round (1 Question)

  • Q1. Usual previous job questions and how long you can stay

Interview Preparation Tips

Interview preparation tips for other job seekers - Do not panic to attend an interview. If you do not know an answer, just admit it. No silence.

I applied via Naukri.com and was interviewed in Jun 2022.

2 Interview Rounds

1

Case Study Round

Firstly we will study about the case in which we study about the customer need, customer problem and what customer want

2

Group Discussion Round

Then we confirm the solution of the problem with other colleagues and on Google also

Interview Preparation Tips

Interview preparation tips for other job seekers - Be calm and having some patience
Should not hesitate whatever in your mind tell to your sir and mam
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed before Feb 2022.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
2

Technical Round (2 Questions)

  • Q1. Online platform Sharechat customer service
  • Q2. All questions above in this calling interested
3

HR Round (1 Question)

  • Q1. Haryanv Amazon prime certificate
4

Aptitude Test Round

Online platform customer care

Interview Preparation Tips

Topics to prepare for ShareChat Customer Service Executive interview:
  • Sales Executive Activities
Interview preparation tips for other job seekers - Online platform for home
Sharechat team
3 years complete ✅ experience

Goibibo Interview FAQs

How many rounds are there in Goibibo Customer Service Executive interview?
Goibibo interview process usually has 3 rounds. The most common rounds in the Goibibo interview process are Resume Shortlist, Case Study and HR.

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Goibibo Customer Service Executive Salary
based on 4 salaries
₹2.1 L/yr - ₹3.2 L/yr
12% less than the average Customer Service Executive Salary in India
View more details

Goibibo Customer Service Executive Reviews and Ratings

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5.0/5

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