Goibibo Customer Executive Interview Questions and Answers

Q1. TELL ME ABOUT OF YOURSELF
Ans. 
Experienced customer executive with a passion for delivering exceptional service and building strong relationships.
• Over 5 years of experience in customer service roles

• Skilled in resolving customer complaints and issues effectively

• Strong communication and interpersonal skills

• Proven track record of exceeding customer satisfaction goals

• Passionate about providing personalized service to each customer
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Q2. WHY DO YOU WANT THIS JOB
Ans. 
I am passionate about providing excellent customer service and believe this job aligns with my skills and values.
• I have a strong background in customer service and enjoy helping others

• I am excited about the opportunity to work with a reputable company like yours

• I am confident that my communication and problem-solving skills will make me an asset to your team
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Q3. WHAT ARE YOUR STRENGTHS
Ans. 
My strengths include excellent communication skills, problem-solving abilities, and a strong customer focus.
• Excellent communication skills - able to effectively communicate with customers and colleagues

• Strong problem-solving abilities - can quickly identify and resolve issues to ensure customer satisfaction

• Customer focus - always prioritize the needs and satisfaction of customers

• Adaptability - able to quickly adjust to
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Q4. WHAT ARE YOUR WEAKNESSES
Ans. 
I tend to be overly critical of my own work, which can sometimes lead to perfectionism.
• I have a tendency to overthink and second-guess my decisions

• I can be too self-critical and have high expectations for myself

• I sometimes struggle with delegating tasks to others out of fear that they won't meet my standards
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Q5. WHAT IS YOUR SALARYEXPECTATIONS
Ans. 
I am looking for a competitive salary based on my experience and skills.
• Research industry standards for similar roles

• Consider cost of living in the area

• Factor in benefits and perks offered by the company

• Be prepared to negotiate based on your value to the company
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Will Travel and tourism industry boom within the span of 5 years?

Q1. Where do yo see yourself after 5 years?
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Q2. Situational Question : if you were been attacked by a tiger in a jungle what will you do?
Ans. 
I would try to slowly back away while making myself look bigger and making loud noises to scare the tiger away.
• Stay calm and avoid making sudden movements

• Slowly back away while facing the tiger

• Make yourself look bigger by raising your arms and opening your jacket

• Make loud noises to scare the tiger away

• Do not turn your back on the tiger or run away
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Q1. Skills of current company
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Q2. Language test and communication skills
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Q1. Tell me about yourself
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Q1. Array vs Linkelist
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Q2. Linklist vs Array
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Q1. Tell me about your self
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Q1. Education and technical related questions
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Q1. Skills related questions
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Q1. Explain about yourself
Ans. 
Experienced executive with a proven track record in leading teams and driving business growth.
• Over 10 years of experience in executive roles

• Strong leadership skills with a focus on team collaboration

• Successful track record of increasing revenue and profitability

• Expertise in strategic planning and decision-making

• Passionate about driving innovation and continuous improvement
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Q2. Situation based questions
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Q3. GDS Knowledge is must and questions around that
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Q4. 1 minute on any topic
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Q1. Expecations and where you see yourself in 5 years
Ans. 
I expect to continue growing in my role and taking on more responsibilities, ultimately aiming for a leadership position within the company.
• Continuing to excel in my current role and exceeding performance expectations

• Seeking out opportunities for professional development and growth within the company

• Building strong relationships with colleagues and mentors to learn from their experiences

• Setting clear goals and mileston...read more
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Q1. Tell me something about yourself Why should we hire you? New skill you have learned Why you want to join us?
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Q2. All above questions shared
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