Intellipaat Software Solutions Interview Questions, Process, and Tips

Q1. Introduce yourself?
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Q2. We can hire MBA student then why should we hire you?
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Q3. Any internship have you done in the field you are studying?
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Q1. Walk me through your profile, mock call
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The topic for the GD was very common for everyone to answer.

We were given a task to sell a course to a customer. They provided us a proper documentation on how to pitch the course.

Q1. Introduce yourself
Ans. 
I am a motivated and results-driven professional with a background in sales and business development.
• I have a Bachelor's degree in Business Administration from XYZ University.

• I have 3 years of experience in sales and business development at ABC Company.

• I have a proven track record of exceeding sales targets and building strong client relationships.

• I am proficient in CRM software and have excellent communication and neg
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Q2. How will you negotiate with the customer?
Ans. 
Negotiating with customers involves active listening, understanding their needs, finding common ground, and offering win-win solutions.
• Listen actively to the customer's needs and concerns

• Understand the customer's priorities and budget constraints

• Find common ground and areas of agreement

• Offer win-win solutions that benefit both the customer and the company

• Be prepared to compromise and be flexible in negotiations
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Q3. Strengths and weakness
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Q4. How will you follow up with your customers?
Ans. 
I will follow up with customers through personalized emails, phone calls, and in-person meetings to ensure their needs are met.
• Send personalized follow-up emails thanking them for their business and offering assistance

• Make phone calls to check in on their satisfaction and address any concerns

• Schedule in-person meetings to discuss future opportunities and strengthen the relationship
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Q1. Describe yourself
Ans. 
I am a dedicated and empathetic customer care representative with excellent communication skills.
• Strong communication skills

• Empathetic and patient

• Detail-oriented and organized

• Problem-solving abilities

• Experience in handling customer inquiries and complaints
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They divided group of 20 students and in my GD only 8-9 students joined the topic given was digital currency..i don't have much idea about it but anyways I managed to add some points

Q1. Introduce yourself, why business and sales as you're from another background (btech)
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Q2. What you do when a customer is very angry
Ans. 
Listen to their concerns, empathize, apologize, offer solutions, and follow up.
• Listen actively to understand their concerns

• Empathize with their emotions and show understanding

• Apologize for any inconvenience or misunderstanding

• Offer solutions to address their issues and resolve the situation

• Follow up to ensure their satisfaction and build trust
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Q3. Call flow that was already given
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Q1. Introduce yourself, why sales
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Q2. Call flow again in this round
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SEO strategy based questions

Q1. Basic questions of DM
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