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Intellipaat Software Solutions Customer Care Representative Interview Questions and Answers

Updated 6 Aug 2024

Intellipaat Software Solutions Customer Care Representative Interview Experiences

1 interview found

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Describe yourself
  • Ans. 

    I am a dedicated and empathetic customer care representative with excellent communication skills.

    • Strong communication skills

    • Empathetic and patient

    • Detail-oriented and organized

    • Problem-solving abilities

    • Experience in handling customer inquiries and complaints

  • Answered by AI

Interview questions from similar companies

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Question ask to me 1)Tell me about Your Self? 2)You comfortable in this salery?

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company for Fresher. This Industry provide stable carrier. Everyone supported to each and other.

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself
  • Q2. What is your hobby
  • Q3. Do you have any experience
  • Q4. Why do you choose to join us

Interview Preparation Tips

Interview preparation tips for other job seekers - So my interview was great , just remember that don’t panic about interview and don’t prepare for an interview like you are giving some exam it just have to come natural answer ,don’t sound like a google and you interact with your interviewer.
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself.
  • Q2. Why do you want this job?
Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About myself and back experience
Round 3 - One-on-one 

(1 Question)

  • Q1. Accounts related questions
Round 4 - Aptitude Test 

No third round and no any questions

Round 5 - HR 

(1 Question)

  • Q1. No fourth around in any questions
Round 6 - One-on-one 

(1 Question)

  • Q1. No fiveth around and no any questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions related with accounts asset , expenses etc .
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What do you mean by excel
  • Ans. 

    Excel is a software program developed by Microsoft for creating spreadsheets and analyzing data.

    • Excel is used for organizing data into rows and columns.

    • It allows users to perform calculations, create charts, and analyze data.

    • Examples of Excel functions include SUM, AVERAGE, and VLOOKUP.

    • Excel is commonly used in business for financial analysis, budgeting, and reporting.

  • Answered by AI
  • Q2. What do you mean by word
  • Ans. 

    A word is a unit of language that carries meaning and can be spoken or written.

    • A word is made up of one or more letters or characters.

    • Words can be combined to form sentences and convey information.

    • Different languages have different words with unique meanings.

    • Examples: 'apple', 'happy', 'computer'

  • Answered by AI

Interview Preparation Tips

Topics to prepare for EOSGlobe Customer Service Representative interview:
  • Banking Operations
Interview preparation tips for other job seekers - Good company and interview allso
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What do you meant by excel
  • Ans. 

    Excel is a software program developed by Microsoft for creating spreadsheets and performing calculations.

    • Excel is a spreadsheet program used for organizing data into rows and columns.

    • It allows users to perform calculations, create charts, and analyze data.

    • Excel is commonly used in business for financial analysis, budgeting, and reporting.

    • Examples of Excel functions include SUM, AVERAGE, and VLOOKUP.

  • Answered by AI
  • Q2. What do you meant by word
  • Ans. 

    The word 'meant' refers to the intended or understood meaning of a word or phrase.

    • Meaning or interpretation of a word or phrase

    • Understanding or intention behind a word

    • Contextual significance of a word

  • Answered by AI
Round 2 - HR 

(2 Questions)

  • Q1. What do you meant by excel
  • Ans. 

    Excel is a software program developed by Microsoft for creating spreadsheets and analyzing data.

    • Excel is a spreadsheet program used for organizing data into rows and columns.

    • It allows users to perform calculations, create charts, and analyze data.

    • Excel is commonly used in business for financial analysis, budgeting, and reporting.

    • Examples of Excel functions include SUM, AVERAGE, and VLOOKUP.

  • Answered by AI
  • Q2. What do you meant by word
  • Ans. 

    The word 'meant' refers to the intended or understood meaning of a word or phrase.

    • Meaning or interpretation of a word or phrase

    • Understanding or intention behind a word

    • Can vary based on context or usage

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and interview also and acheive the goals and go through on knowledge
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Oct 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Introduce about yourself
  • Ans. 

    I am a dedicated and empathetic customer care executive with 5 years of experience in resolving customer issues and providing exceptional service.

    • 5 years of experience in customer care

    • Skilled in resolving customer issues

    • Strong communication and problem-solving skills

    • Empathetic and patient when dealing with customers

    • Focused on providing exceptional service

  • Answered by AI
  • Q2. 2 effects of net profit in final account
  • Ans. 

    Net profit in final account affects the financial health and performance of a company.

    • Net profit is a key indicator of a company's profitability and success.

    • Higher net profit indicates better financial performance and potential for growth.

    • Lower net profit may signal financial challenges or inefficiencies in operations.

    • Net profit impacts shareholder returns and dividends.

    • Net profit influences the company's ability to re

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good interview

I applied via LinkedIn and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What's your salary expectations
  • Q2. What's ur ambition ?
  • Q3. Are u comfortable this job ?
  • Q4. What's ur future planning
  • Ans. 

    My future plan is to grow within the company and take on more responsibilities while continuing to provide excellent customer service.

    • I plan to take on additional training and certifications to enhance my skills

    • I hope to eventually move into a leadership role within the customer service department

    • I am committed to continuously improving my performance and contributing to the success of the company

  • Answered by AI
  • Q5. Tell me About ur self

Interview Preparation Tips

Topics to prepare for EOSGlobe Customer Service Representative interview:
  • MS Office
  • Advanced Excel
  • Coding
Interview preparation tips for other job seekers - Go confidential interview . Good communication skills and struggle it any at movment

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self?
Round 2 - Manger round 

(1 Question)

  • Q1. 1) Tell me about your self. 2) have any experience or not? 3) why do you want to join? 4) salary expectations 5) sale the product.(e.g: mobile,pen or paper)
Round 3 - Client Interview 

(1 Question)

  • Q1. Why do you want to join us do you no about bpo Timing is comfortable to you.

Interview Preparation Tips

Topics to prepare for EOSGlobe Customer Service Representative interview:
  • About your self
Interview preparation tips for other job seekers - In the interview be confident and be professional.

Intellipaat Software Solutions Interview FAQs

How many rounds are there in Intellipaat Software Solutions Customer Care Representative interview?
Intellipaat Software Solutions interview process usually has 1 rounds. The most common rounds in the Intellipaat Software Solutions interview process are One-on-one Round.

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Intellipaat Software Solutions Customer Care Representative Interview Process

based on 1 interview

Interview experience

3
  
Average
View more

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