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Intellipaat Software Solutions Customer Care Representative Interview Questions and Answers

Updated 6 Aug 2024

Intellipaat Software Solutions Customer Care Representative Interview Experiences

1 interview found

Customer Care Representative Interview Questions & Answers

user image Anonymous

posted on 6 Aug 2024

Interview experience
3
Average
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. Describe yourself
  • Ans. 

    I am a dedicated and empathetic customer care representative with excellent communication skills.

    • Strong communication skills

    • Empathetic and patient

    • Detail-oriented and organized

    • Problem-solving abilities

    • Experience in handling customer inquiries and complaints

    • Answered by AI
    Add your answer

Top trending discussions

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Interview Tips & Stories
2w
amanchoudhari
Verified Icon
·
student at
Pune Institute of Computer Technology, Pune
SAP Labs Interview Experience | On-Campus | SAP Basis Consultant
I participated in SAP Labs' 2025 placement drive at Pune Institute of Computer Technology (PICT) for the SAP Basis Consultant role. The process included three rounds: an aptitude + CS fundamentals test, a group discussion (GD), and a technical + HR interview. In the GD, I confidently initiated the discussion on "Being Famous vs Being Knowledgeable," supporting my points with examples. During the interview, I discussed my resume, internship experience with Node.js, PostgreSQL, and Prisma ORM, and machine learning models like Random Forest Regression. I also explained my problem-solving approach and adaptability to new technologies. I was one of the five students selected, and it was a great learning experience. My advice to future aspirants: Be thorough with your resume, practice aptitude and CS fundamentals, and work on communication skills. #Experiences #interviewexperiences #Experiences-QnA
Got a question about Intellipaat Software Solutions?
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Interview questions from similar companies

Customer Care Representative Interview Questions & Answers

EOSGlobe user image Jayendra Mirgule

posted on 29 Apr 2022

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Question ask to me 1)Tell me about Your Self? 2)You comfortable in this salery?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company for Fresher. This Industry provide stable carrier. Everyone supported to each and other.

Customer Care Representative Interview Questions & Answers

EOSGlobe user image Anonymous

posted on 14 Nov 2021

Interview Questionnaire 

4 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. What is your hobby
    • Add your answer
  • Q3. Do you have any experience
    • Add your answer
  • Q4. Why do you choose to join us
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - So my interview was great , just remember that don’t panic about interview and don’t prepare for an interview like you are giving some exam it just have to come natural answer ,don’t sound like a google and you interact with your interviewer.

Customer Service Representative Interview Questions & Answers

EOSGlobe user image Anonymous

posted on 2 Apr 2023

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. About myself and back experience
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Accounts related questions
    • Add your answer
Round 4 - Aptitude Test 

No third round and no any questions

Round 5 - HR 

(1 Question)

  • Q1. No fourth around in any questions
    • Add your answer
Round 6 - One-on-one 

(1 Question)

  • Q1. No fiveth around and no any questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions related with accounts asset , expenses etc .

Customer Service Representative Interview Questions & Answers

EOSGlobe user image SHEKINA SANDY

posted on 24 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. What do you mean by excel
  • Ans. 

    Excel is a software program developed by Microsoft for creating spreadsheets and analyzing data.

    • Excel is used for organizing data into rows and columns.

    • It allows users to perform calculations, create charts, and analyze data.

    • Examples of Excel functions include SUM, AVERAGE, and VLOOKUP.

    • Excel is commonly used in business for financial analysis, budgeting, and reporting.

    • Answered by AI
    Add your answer
  • Q2. What do you mean by word
  • Ans. 

    A word is a unit of language that carries meaning and can be spoken or written.

    • A word is made up of one or more letters or characters.

    • Words can be combined to form sentences and convey information.

    • Different languages have different words with unique meanings.

    • Examples: 'apple', 'happy', 'computer'

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for EOSGlobe Customer Service Representative interview:
  • Banking Operations
Interview preparation tips for other job seekers - Good company and interview allso

Customer Support Representative Interview Questions & Answers

EOSGlobe user image Anonymous

posted on 24 Sep 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Sep 2023. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What do you meant by excel
  • Ans. 

    Excel is a software program developed by Microsoft for creating spreadsheets and performing calculations.

    • Excel is a spreadsheet program used for organizing data into rows and columns.

    • It allows users to perform calculations, create charts, and analyze data.

    • Excel is commonly used in business for financial analysis, budgeting, and reporting.

    • Examples of Excel functions include SUM, AVERAGE, and VLOOKUP.

    • Answered by AI
    Add your answer
  • Q2. What do you meant by word
  • Ans. 

    The word 'meant' refers to the intended or understood meaning of a word or phrase.

    • Meaning or interpretation of a word or phrase

    • Understanding or intention behind a word

    • Contextual significance of a word

    • Answered by AI
    Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. What do you meant by excel
  • Ans. 

    Excel is a software program developed by Microsoft for creating spreadsheets and analyzing data.

    • Excel is a spreadsheet program used for organizing data into rows and columns.

    • It allows users to perform calculations, create charts, and analyze data.

    • Excel is commonly used in business for financial analysis, budgeting, and reporting.

    • Examples of Excel functions include SUM, AVERAGE, and VLOOKUP.

    • Answered by AI
    Add your answer
  • Q2. What do you meant by word
  • Ans. 

    The word 'meant' refers to the intended or understood meaning of a word or phrase.

    • Meaning or interpretation of a word or phrase

    • Understanding or intention behind a word

    • Can vary based on context or usage

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company and interview also and acheive the goals and go through on knowledge

Customer Service Representative Interview Questions & Answers

EOSGlobe user image Anonymous

posted on 23 Sep 2022

I applied via LinkedIn and was interviewed in Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What's your salary expectations
    • Add your answer
  • Q2. What's ur ambition ?
    • Add your answer
  • Q3. Are u comfortable this job ?
    • Add your answer
  • Q4. What's ur future planning
  • Ans. 

    My future plan is to grow within the company and take on more responsibilities while continuing to provide excellent customer service.

    • I plan to take on additional training and certifications to enhance my skills

    • I hope to eventually move into a leadership role within the customer service department

    • I am committed to continuously improving my performance and contributing to the success of the company

    • Answered by AI
    Add your answer
  • Q5. Tell me About ur self
    • Add your answer

Interview Preparation Tips

Topics to prepare for EOSGlobe Customer Service Representative interview:
  • MS Office
  • Advanced Excel
  • Coding
Interview preparation tips for other job seekers - Go confidential interview . Good communication skills and struggle it any at movment

Customer Service Representative Interview Questions & Answers

EOSGlobe user image ASMITA Gami

posted on 23 Nov 2022

I applied via Referral and was interviewed in May 2022. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about your self?
    • Add your answer
Round 2 - Manger round 

(1 Question)

  • Q1. 1) Tell me about your self. 2) have any experience or not? 3) why do you want to join? 4) salary expectations 5) sale the product.(e.g: mobile,pen or paper)
    • Add your answer
Round 3 - Client Interview 

(1 Question)

  • Q1. Why do you want to join us do you no about bpo Timing is comfortable to you.
    • Add your answer

Interview Preparation Tips

Topics to prepare for EOSGlobe Customer Service Representative interview:
  • About your self
Interview preparation tips for other job seekers - In the interview be confident and be professional.

Customer Service Representative Interview Questions & Answers

EOSGlobe user image Adi K

posted on 18 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Apr 2023. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Sell me a book?
  • Ans. 

    Discover the captivating world of magic and mystery in this bestselling fantasy novel.

    • Immerse yourself in a thrilling adventure filled with twists and turns

    • Meet unforgettable characters who will capture your heart

    • Experience a richly detailed world that will transport you to another realm

    • Answered by AI
    Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. About Further Studies
    • Add your answer

Customer Care Representative Interview Questions & Answers

EOSGlobe user image Jayendra Mirgule

posted on 29 Apr 2022

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic Question ask to me 1)Tell me about Your Self? 2)You comfortable in this salery?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best company for Fresher. This Industry provide stable carrier. Everyone supported to each and other.
More about working at Intellipaat Software Solutions

Intellipaat Software Solutions Interview FAQs

How many rounds are there in Intellipaat Software Solutions Customer Care Representative interview?
Intellipaat Software Solutions interview process usually has 1 rounds. The most common rounds in the Intellipaat Software Solutions interview process are One-on-one Round.

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