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based on 36.4k Reviews

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Infosys Technical Support Specialist Interview Questions and Answers

Updated 16 May 2023

1 interview found

Sort by: Popular
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Apr 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Technical Round (2 Questions)

  • Q1. Describe your work.
  • Q2. Questions regarding service now and apica.

Interview Preparation Tips

Interview preparation tips for other job seekers - It is easy to crack.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Pattern drawing numbers in piramid
  • Q2. Oops concepts was asked

Interview Preparation Tips

Interview preparation tips for other job seekers - It was so exciting, interviewer was also nice. It was around 30 min
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Case Study Round

Executive Summary/Synopsis. Introduce the topic area of the report. .
Introduction. Summarise the your task.
Findings. Identify the key problems you have identified by:
Discussion. Summarise the major problem(s).
Conclusion.
Recommendations.
References.

2

HR Round (5 Questions)

  • Q1. What is ir strength s
  • Q2. Tell me about ur life
  • Q3. What kind of role do u want
  • Q4. What is ur qualification
  • Q5. Are you intrested ratational shifts

Interview Preparation Tips

Interview preparation tips for other job seekers - Improve ur skills
Communication skills
Convencing with customer
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Sep 2024.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Name & bio & education
  • Q2. Future goals & achievements.
2

Technical Round (2 Questions)

  • Q1. What is dhcp ?
  • Q2. How to boot a new laptop
3

Technical Round (2 Questions)

  • Q1. Networking question about class a - e
  • Q2. Tricky question about topology

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare from 99guru , it’s very easy to crack

Skills evaluated in this interview

Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Recruitment Consulltant and was interviewed in Nov 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Which application you use to contact with user?
  • Q2. How to password reset in active directory?
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

4 Interview Rounds

1

Aptitude Test Round

It was Easy to medium . overall good

2

Coding Test Round

It was Medium to tough level

3

One-on-one Round (2 Questions)

  • Q1. What is fifo lifo
  • Q2. Whole data structure concepts
4

HR Round (2 Questions)

  • Q1. What do you want to change in this country if you get a chance
  • Q2. I don't remember
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
 Not Selected

I applied via Job Portal and was interviewed in Oct 2024.

2 Interview Rounds

1

Aptitude Test Round

First Round was assessment test round, Which includes English + Cognitive questions

2

Technical Round (1 Question)

  • Q1. As I have completed aeronautical engineering. They asked me basic questions related to aeronautics. What are the primary part of the airplane?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Previous experience related
2

One-on-one Round (2 Questions)

  • Q1. Previous experience related
  • Q2. About yourself and previous work related
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

2 Interview Rounds

1

Soft skill Round (2 Questions)

  • Q1. What is your Favorite movie ?
  • Q2. What is your Favorite colour?
2

Technical Round (2 Questions)

  • Q1. What is power draining?
  • Q2. What is VPN? When you use it?

Skills evaluated in this interview

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Jun 2024.

2 Interview Rounds

1

Communication skills Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why did you applied for this job?
2

One-on-one Round (2 Questions)

  • Q1. As you are from technical background why you want to join a BPO?
  • Q2. How will handle this situation when a customer is angry and using cuss words?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are from a technical background don't opt for this

Infosys Interview FAQs

How many rounds are there in Infosys Technical Support Specialist interview?
Infosys interview process usually has 2 rounds. The most common rounds in the Infosys interview process are Resume Shortlist and Technical.

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Infosys Technical Support Specialist Salary
based on 172 salaries
₹3 L/yr - ₹6.5 L/yr
33% less than the average Technical Support Specialist Salary in India
View more details

Infosys Technical Support Specialist Reviews and Ratings

based on 8 reviews

2.1/5

Rating in categories

1.5

Skill development

1.8

Work-Life balance

1.6

Salary & Benefits

3.3

Job Security

3.2

Company culture

1.5

Promotions/Appraisal

1.5

Work Satisfaction

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