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IBM Technical Support Specialist Interview Questions and Answers

Updated 13 May 2024

IBM Technical Support Specialist Interview Experiences

2 interviews found

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Technical 

(2 Questions)

  • Q1. Pattern drawing numbers in piramid
  • Ans. 

    The pattern involves drawing numbers in a pyramid shape.

    • Start with 1 at the top of the pyramid

    • Each row below has one more number than the row above

    • Numbers increase sequentially from left to right in each row

  • Answered by AI
  • Q2. Oops concepts was asked

Interview Preparation Tips

Interview preparation tips for other job seekers - It was so exciting, interviewer was also nice. It was around 30 min
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Oct 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(5 Questions)

  • Q1. Sap finance tcodes
  • Q2. Educational background
  • Q3. Previous company details
  • Q4. Salary expectation
  • Q5. Location which would worj
  • Ans. 

    The ideal location for a Technical Support Specialist is one that is easily accessible, has a quiet environment, and provides necessary resources.

    • Easily accessible location for both employees and customers

    • Quiet environment to focus on troubleshooting technical issues

    • Availability of necessary resources like computers, internet connection, and software tools

  • Answered by AI

Interview Preparation Tips

Topics to prepare for IBM Technical Support Specialist interview:
  • SAP Finance
Interview preparation tips for other job seekers - Be confident and answer all the questions

Technical Support Specialist Interview Questions Asked at Other Companies

Q1. What do you think are the key qualities necessary for providing e ... read more
Q2. How to handle a customer complaint which could not be easily reso ... read more
Q3. How does the can the configuration will work to the device
Q4. How do you stay motivated when handling challenging customers?
Q5. Explain complex process to customer in a simple way

Interview questions from similar companies

I applied via Naukri.com and was interviewed before Jan 2021. There were 2 interview rounds.

Interview Preparation Tips

Interview preparation tips for other job seekers - There will be three rounds.technical, manager and HR rounds, if we clear the first two rounds then HR round will be bit more easy, just explain what you are doing

I applied via Referral and was interviewed in Jan 2021. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Based on my previous projects that I worked.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be practical and keep your realtime resume never add something that you didn't done in the past.

I applied via Referral and was interviewed in Jun 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was interviewed for Informatica powercenter developer. The questions asked were pretty basic on Informatica powercenter, SQL and Shell scripting.

Interview Preparation Tips

Interview preparation tips for other job seekers - For Informatica powercenter interview prepartion you can visit website www.folkstalk.com. It is more than enough.

I applied via Recruitment Consulltant and was interviewed before Jan 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Interview questions depends on role
Round 3 - Technical 

(1 Question)

  • Q1. Depends on technology you work for
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion for particular role

Interview Preparation Tips

Interview preparation tips for other job seekers - 2technical rounds and 1Hr for experienced and for freshers around 7 rounds

I applied via Referral and was interviewed in Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Core Java questions, Spring boot, JPA, Http methods, spring security, how do you implement the security in the project, how does you maintain the version of your project

Interview Preparation Tips

Interview preparation tips for other job seekers - It was nice and smooth. after submitting documents on next day i have got the offer letter. As well as portal help you to keep track on the application status.

I applied via Naukri.com and was interviewed before May 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic programming and software concept related to Java, Spring, Hibernate.
Round 3 - One-on-one 

(1 Question)

  • Q1. Any tough situation handled.

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be strong in basics.
Practice the latest concepts.

I applied via Naukri.com and was interviewed before Jun 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Starting Basic with C#SQL SERVER ,ASPNET ,MVC then it goes little bit hard and deep
Round 3 - HR 

(1 Question)

  • Q1. Salary discussion and and other things.

Interview Preparation Tips

Interview preparation tips for other job seekers - You have basic knowledge and also have good knowledge about your prev projects.

I applied via Campus Placement and was interviewed before Oct 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

English, Reasoning questions are there

Round 3 - One-on-one 

(3 Questions)

  • Q1. Medium level technical questions, in OS, Networking, DBMS
  • Q2. What is OS? How DHCP Works?
  • Ans. 

    OS stands for Operating System. DHCP is a protocol used to assign IP addresses to devices on a network.

    • OS is the software that manages computer hardware and software resources.

    • DHCP assigns IP addresses to devices on a network automatically.

    • DHCP uses a client-server model, where the server assigns IP addresses to clients.

    • DHCP leases IP addresses to clients for a specific amount of time.

    • DHCP can also provide other networ...

  • Answered by AI
  • Q3. What is SQL Joins? What is Index?
  • Ans. 

    SQL Joins are used to combine data from two or more tables based on a related column.

    • Joins are used to retrieve data from multiple tables in a single query

    • Common types of joins are Inner Join, Left Join, Right Join, and Full Outer Join

    • Indexes are used to improve the performance of database queries by allowing faster data retrieval

    • Indexes can be created on one or more columns of a table

    • Examples of indexes include cluste

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t come Infosys if you support your family financially. If someone has rich dad not financial liabilities on them then it’s a good company otherwise go to small companies the switch to infy in your retirement time

Skills evaluated in this interview

IBM Interview FAQs

How many rounds are there in IBM Technical Support Specialist interview?
IBM interview process usually has 1-2 rounds. The most common rounds in the IBM interview process are Resume Shortlist, One-on-one Round and Technical.
How to prepare for IBM Technical Support Specialist interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at IBM. The most common topics and skills that interviewers at IBM expect are Technical Support, Linux, Troubleshooting, Unix and Software Support.
What are the top questions asked in IBM Technical Support Specialist interview?

Some of the top questions asked at the IBM Technical Support Specialist interview -

  1. Location which would w...read more
  2. Pattern drawing numbers in pira...read more
  3. Educational backgro...read more

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IBM Technical Support Specialist Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

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IBM Technical Support Specialist Salary
based on 93 salaries
₹3.2 L/yr - ₹14.5 L/yr
13% more than the average Technical Support Specialist Salary in India
View more details

IBM Technical Support Specialist Reviews and Ratings

based on 10 reviews

4.9/5

Rating in categories

4.9

Skill development

4.7

Work-life balance

4.5

Salary

3.5

Job security

4.7

Company culture

3.7

Promotions

4.7

Work satisfaction

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